Small business tools and resources.
Find support as a small business owner and keep track of your benefits and expenses, whether you are in the office or on the go.
Set up your Card Account
Step 1: Activate your Card
If you haven't already, complete your Card activation online by using the link below.
Step 2: Enroll in Online Services
Manage your account anytime, anywhere, with quick access to online statements and expense reporting. Plus, set up Account Alerts to easily track spending.
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Step 3: Download the American Express® App
Take your account with you wherever you go, so you can:
- View statements and recent activity
- Make payments
- Receive instant fraud alerts
- Track your Membership Rewards® points balance (if enrolled)
Step 4: Add to your mobile wallet
Use your American Express® Small Business Card even if you don't have your physical Card with you. Make purchases with just the tap of your mobile phone when you add your Card to your mobile wallet.
®: Used by Amex Bank of Canada under license from American Express.
®*: For trademark ownership details see: americanexpress.ca/aeroplantrademarks.
Need a Card?
Get acquainted with your Card benefits
Use your Card and put more back into your business with rewards, improved cash flow, dynamic purchasing power and more.
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SEE WHAT SMALL BUSINESS OWNERS HAVE TO SAY
Testimonials
"Amex has been a strong partner for us in growing our business. A great example is from the summer of 2018— there was a huge can shortage in the beverage industry and we were fortunate to leverage the flexibility of our Amex card, and were able to come up with a quick solution ahead of our competitors, which basically saved our summer.1
Mike Wagman,
Co-Founder & CEO, Ace Hill
"In the past, we have used other products, but have always preferred American Express for one key reason – their unbeatable customer service. Whenever there are issues with a certain vendor transaction or a problematic supplier, American Express always supports us, which I think is extremely rare with many companies today and it gives us peace of mind that they have our backs.1,2
Eric Brass,
Founder & CEO, Tequila Tromba
"While I recognized American Express, I had some concerns that my vendors and customers may not accept it. I realized quickly that I was mistaken and signed up for my first American Express Card. The products I use are tailored to my unique business and spend patterns, which has been a huge change for me when it comes to better managing our cash flow.1,3
Troy Semeniuk,
Founder & CEO, Auto Obsessed™
®: Used by Amex Bank of Canada under license from American Express.
®*: For trademark ownership details see: americanexpress.ca/aeroplantrademarks.
1. This article is intended for general informational purposes only and does not constitute legal advice or an opinion on any issue. It should not be regarded as comprehensive or a substitute for professional advice.
2. Descriptions and opinions are those of Eric Brass and Tequila Tromba, not those of American Express.
3. Descriptions and opinions are those of Troy Semeniuk and Auto Obsessed™, not those of American Express.
Explore a full range of tools to manage your account online
Go from expenses to efficiencies by using your Card so you can make the most of business management tools that give you more control – anytime, anywhere.
Expense Management Reports
Access paperless expense management reports delivered quarterly and annually. These reports offer:
- The convenience of simpler tax preparation
- The ability to sort by vendor or spend category
- The ability to separate personal expenses from business
- The flexibility to track and manage expenses more easily
Go paperless with Online Statements
Receive your statements faster when you opt in to Online Statements through your Online Services account.
You can download your monthly expense data, review current and past statements and receive monthly email reminders when your statement is ready to view.
Log in to your Online Services account to opt in to receive Online Statements.
Business Servicing
Get access to your billing information. With online services, you can:
- View your current statement
- Sign up for account alerts
- Update your contact details
- Make a payment
Plus, if you want to get a hold of us, there is always someone to speak with you, 24/7, about whatever you need.
Stay up to date with account alerts
Choose to receive account alerts by email or text message so you can keep track of key account information from anywhere.
Read more helpful
tips on the blog
#AmexSmallBusinessTips
Keep your account on-hand wherever you are with our mobile tools
Tap into account management tools with the American Express® Mobile App
Manage your account anytime, anywhere:
- View recent transactions and monthly online statements
- Enable push notifications to receive instant fraud alerts
- Manage and make Card payments
- View Membership Rewards® points (if eligible)
Tap to pay with Mobile Wallets
With Mobile Wallets, you can use your eligible mobile device to make purchases the same way you would with your contactless Card. Once loaded, your Card will be saved in your mobile wallet, so if you forget your physical Card, you can still pay using your mobile device.
By using your Card for your business purchases, you can put more back into your business.
Know where to go with American Express Maps
Find out where you can use your American Express® Small Business Card before you get there. From dining and entertainment establishments, to merchants and vendors - always know where your Card will be accepted.1
®: Used by Amex Bank of Canada under license from American Express.
®*: For trademark ownership details see: americanexpress.ca/aeroplantrademarks.
1. American Express® Maps is intended for general reference purposes only and does not represent a comprehensive list of all Card accepting merchants. Recommendations and other information included on the map are derived from internal American Express and third party data. Data is updated from time to time and may not be 100% accurate. American Express does not accept any responsibility or liability arising from any inaccuracies. You understand and agree that your use of the map is your choice and at your sole risk and that the map is provided to you 'as is' and 'as available'. List of Card accepting merchants is updated monthly.
COVID-19
Nothing is more important to American Express® than the health and safety of our Cardmembers and colleagues. We want you to know that we are here to help.
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We're here whenever you need us
Your life doesn’t keep regular office hours, so neither do we. If you need us, there is always someone to support you, 24/7 wherever you are in the world.
24/7 Customer Service
Toll Free Customer Service
- Canada: 1-800-869-3016 (toll-free)
- Canada: 1-866-549-6426 (TTY/TDD)
- US: 1-800-221-9950 (TTY/TDD)
- Outside Canada: (905) 474-0870 (collect)
Cards
- Canada: 1-888-721-1046
- For Air Canada specific inquiries, please visit www.aircanada.com/aeroplan.
- Anywhere in Canada/U.S: 1-888-721-1044
- International: (905) 474-1229 (please call collect)
Servicing
Emergency Card Replacement
Not yet an accepting American Express Merchant?
You may be missing out on opportunities to reach potential customers. In addition to offering another way to pay, you could also get access to competitive and clear pricing and complimentary marketing programs.