1. (Mandatory): Identify an Authorized Banking Officer (ABO)

IMPORTANT: If the ABO is also enrolling in American Express @ Work® as a Master Program Administrator, he/she will receive one email to activate and complete the enrollment process for both, using the same user ID.

2. (Optional): Identify Authorized Payors and Confirm Their American Express @ Work Access

If the ABO was authorized to submit payments in Step 1 and is the only one making payments, skip this step.

If others (up to ten per company) will be paying online, ensure that they have active American Express @ Work User IDs. If not, your Program Administrator can complete the American Express @ Work Enrolment Form and follow the instructions on the form to submit a request. If you have questions, your Program Administrator can call the American Express @ Work Help Desk at 1-866-568-0308, Monday through Friday, 8 am – 8pm EST.

3. (Mandatory): Collect the Information you'll need to Enroll

In order to complete the enrolment form you'll need to know the following:

• Your company's Corporate ID (CID). If you have both Corporate Card and Corporate Purchasing Card programs, your company will have two CIDs and you'll need to provide both.


• For Corporate Purchasing Cards only – Remittance Control Account Number(s). You can find this at the top of the CPC Statement that you pay each month.


• For all other Commercial Card products – Master Control Account or Basic Control Account Number.

4. Complete the Corporate Online Payments Enrolment Form

Online Payments Enrolment Form

5. (Mandatory): Activate ABO ID and Enter Bank Account Information and Authorized Payors

Within 3 - 5 business days, your ABO will receive an e-mail from American Express inviting them to log in to American Express @ Work. After creating a user ID and password, the ABO should click the Manage Corporate Online Payment Program link on their American Express @ Work home page to enter bank account information and authorize other American Express @ Work users to pay online.

6. Pay Online!

If your ABO is also authorized to pay online, they can start making payments immediately after registering a valid bank account online. The registration process may take 3-5 days whenever a new bank account is registered. Other Authorized Payors will be able to make payments within 3-5 days of the ABO's request.