International Airline Program

Book flights with the International Airline Program

in three easy steps ¹

More about the Amex International Airline Program

Make the most of your Amex membership

1. International Airline Program Terms and Conditions

• Current International Airline Program Partners: Air New Zealand, Air Canada, Air India, Etihad Airways, Emirates, Hawaiian Airlines, Japan Airlines, LATAM Airlines, Malaysia Airlines, Qantas Airways, Qatar Airways, Singapore Airlines, United Airlines and Virgin Australia.
• American Express reserves the rights to change these conditions from time to time with 21 days prior notice and/or to discontinue the whole programme.
  To earn or redeem Membership Rewards points, Cards must be registered to the American Express Membership Rewards program, and be active and current in their payments. When paying with a combination of your American Express Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points. Membership Rewards Terms and Conditions apply when booking on the American Express Travel website. Please visit the Membership Rewards website to view the full Terms and Conditions (membershiprewards.com.au/termsandconditions).
• Airlines reserve the right to change, cancel or restrict flight operations without notice. IAP upgrades or specially negotiated fares may be limited by airlines to certain flights and/or dates (“blackouts”). IAP is subject to the terms and conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available. Cabins of service and discounts vary by airline and route.
• To qualify for the IAP upgrades or specially negotiated fares:a) Your journey must start and end at the same port as designated by the participating airline and be completed within the period during which your selected carrier participates in the programme. You will be advised of any applicable dates at the time of booking.b) IAP tickets must be purchased through the American Express Travel Service and must be charged to a valid American Express Platinum Card which is in good standing.c) The Platinum Cardmember who purchases the ticket(s) must be one of the travellers.d) IAP tickets are non-transferable and non endorsable
• Any travel on non-participating airlines must be ticketed and paid for separately and is not part of the IAP. Certain code share or flights on the worldwide partners of the participating airlines may not apply.
• Certain IAP airlines or non-participating airlines impose restrictions such as ticketing time limit on advance booking to indicate a timeline for ticketing upon making your reservations. For each individual airline Terms & Conditions, please check with the Platinum Travel Service for details.
• IAP upgrade offers or specially negotiated fares may not be combined with any other promotion, discount, negotiated or corporate rate.
• American Express acts only as an agent for travel service providers and does not own or operate any airline or means of transportation. American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to: accidents and injuries; delays; changes in routes or itineraries; loss, theft or damages to possessions. American Express strongly advises travellers to insure themselves against travel risks. Travellers are responsible for ensuring that they have valid documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.
• IAP is available to Platinum Cardmembers from a variety of participating airlines each with specifically designated ports of departure and arrival. Please refer to the Platinum Travel Service for details of participating airlines, applicable routing and timetables and fares in force at any particular time. Other International Airline Program Terms & Conditions may apply. 

The featured savings included are calculated based on full-priced retail year-round airfares from Australia to select destinations with participating airlines in selected booking classes in First, Business and Premium Economy. Savings are calculated on the base fare and do not include applicable charges such as taxes, service fees, date change fees and cancellation fees. A maximum of 8 tickets can be purchased per Card Member per transaction.  Prices are subject to availability and subject to change. All airfares must be purchased through the Platinum Travel Service and paid for on the Platinum Card. Airfares at sale prices may be released in the market at any time and reduce the featured savings. Fare rules including Advance Purchase, Min/Max Stay, any Penalties/Refunds, Stopovers/Transfers, Discounts (child/infant), and Taxes/Surcharges, are dependent on the airline’s Terms and Conditions and can vary. Airline Partners and offers vary and are subject to change. Contact Platinum Travel Service for full details on the International Airline Program. 

Please note Additional Cards are referred to Supplementary Cards in some Terms and Conditions and marketing material.

2. Membership Rewards Terms and Conditions

To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards program and your Card Account in good standing.

To redeem Membership Rewards Points with American Express Travel Online, you need to have available limit on your Card for the full transaction amount of the booking. You will then receive a statement credit within 3 business days for your points redemption. If the credit isn't on the same statement as the transaction, it should appear on your next statement. Please pay all amounts due each month. You will earn Membership Rewards points on the full dollar amount charged to your Card.

All bookings are subject to the terms and conditions of our Membership Rewards Program. For full Terms and Conditions please visit the Membership Rewards website.

3.  Fine Hotels + Resorts

With each booking, receive this complimentary suite of benefits that offers an average total value of AU$850* at over 1,500 extraordinary properties worldwide:

·       12pm check-in, when available

·       Room upgrade on arrival, when available**

·       Complimentary daily breakfast for two

·       US$100 experience credit per stay, unique to each property***

·       Complimentary Wi-Fi

·       Guaranteed 4pm check-out

*Average AU$850 value based on FHR bookings in 2022 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability and use of benefits.

 **Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade.

***The type of experience credit and additional amenity (if applicable) varies by property.

--------------------------

Fine Hotels + Resorts (FHR) program benefits are available for new bookings made through American Express Travel with participating properties and are valid only for eligible Platinum Charge Card Members and Centurion® Members. Platinum Credit Card Members who are not also Australian Platinum Charge Card Members or Centurion® Members, are not eligible for FHR program benefits. Bookings must be made using an eligible Card and must be paid using that Card, or another American Express® Card, in the eligible Card Member's name, and that Card Member must be travelling on the itinerary booked. Noon check-in and room upgrade are subject to availability and are provided at check-in; certain room categories are not eligible for upgrade. The type of experience credit and additional amenity (if applicable) varies by property. The experience credit will be applied to eligible charges up to the amount of the experience credit. To receive the experience credit, the eligible spend must be charged to your hotel room. The experience credit will be applied at check-out. Advance reservations are recommended for certain experience credits. The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day. To receive the breakfast credit, the breakfast bill must be charged to your hotel room. The breakfast credit will be applied at check-out. If the cost of Wi-Fi is included in a mandatory property fee, a daily credit of that amount will be applied at check-out. Benefits are applied per room, per stay (with a three-room limit per stay). Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members travelling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional FHR benefits (“Prohibited Action”).

AmericanExpress and the property reserve the right to modify or revoke FHR benefits at any time without notice if we or they determine, in our or their sole discretion,that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your FHR benefits. Benefit restrictions vary by property. Benefits cannot be redeemed for cash and are not combinable with other offers unless indicated. Benefits must be used during the stay booked. Any credits applicable are applied at check-out in USD or the local currency equivalent. Benefits, participating properties, and availability and amenities at those properties are subject to change. To be eligible for FHR program benefits, your eligible Card Account must not be cancelled. For additional information, please call the number on the back of your Card. 

4. Airport Lounge Terms and Conditions

Airport lounge Terms and Conditions can be found here: https://global.americanexpress.com/lounge-access/the-platinum-card

Includes the American Express Global Lounge Collection and Centurion Lounge Network, subject to conditions available at https://americanexpress.com.au/platinumlounges.

Also includes access to the Priority Pass™ program, which is subject to enrolment and the Priority Pass Conditions of Use available at https://prioritypass.com/en/conditions-of-use. Priority Pass membership is available to the Primary Platinum Card Member and one Additional Platinum Card Member only, as nominated by the Primary Platinum Card Member. For more details and full Terms and Conditions visit https://americanexpress.com.au/platinumlounges. To continue to enjoy access to over 1,400 airport lounges in over 650 cities across 140 countries and counting, please visit https://americanexpress.com.au/platinumlounges for a list of available lounges.