American Express Travel Credit
How will you spend yours?
If your American Express® Card offers an annual Travel Credit, you can put it
towards eligible flights, pre-paid hotels or car rentals online.
For information on how to use your Travel Credit before 1 May 2023. Click here.
How you use your American Express Travel Credit
1. Visit the American Express Travel Online website to book flights, hotels, and car hire.
2. Make a booking to the full value of your Travel Credit or more and select the Travel Credit at checkout.
3. Pay for your booking using your eligible American Express Card and we will credit the amount to your Account within 3 business days.
Step 1: Log in
Log in to your American Express account. If unused, view your valid Travel Credit amount in the top right corner of the page. Hover your mouse over the Travel Credit to view the expiry date and terms and conditions.
Step 2: Search
Begin your travel search through the American Express Travel Online site.
Your available payment options will be displayed in the results.
Step 3: Apply Credit
On the checkout page, redeem your Travel Credit by selecting the Travel Credit radio button. You may redeem one Travel Credit credit per booking
Step 4: Book Trip
Book your trip using a combination of the Travel Credit, American Express Membership Rewards points, and your American Express Card.
See where your Travel Credit can take you
More about your American Express Travel Credit
Your Travel Credit is issued annually on the anniversary date that your Account was opened. It must be redeemed within the same year, and it cannot be carried forward to any subsequent year.
You will need to use the full value of your annual Travel Credit in a single booking.
Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit.
Be sure to use your annual Travel Credit before it expires. To find out when it expires, Log In to your Account and hover your mouse over the Travel Credit to view the expiry date and Terms and Conditions.
Frequently Asked Questions
The following Travel Credit amounts are offered on a yearly basis to eligible Card Members of the following Cards:
- American Express® Platinum Card: $450 Travel Credit.
- American Express Explorer® Credit Card: $400 Travel Credit.
- American Express® Platinum Edge Credit Card: $200 Travel Credit. (Available for eligible Card Members only).
- American Express® Platinum Reserve Credit Card: $400 Travel Credit. (Available for eligible Card Members only).
If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. If you cancel your Card, change your rewards program or Card type you will no longer be eligible for the Travel Credit.
Yes, you can use a combination of Membership Rewards® Points and a Travel Credit. After you have selected the Travel Credit, if the value of the booking is greater than the Travel Credit, you can use Membership Rewards Points for the remaining balance.
In order to redeem the Travel Credit, your Card must be in good standing and you must have paid the annual fee and minimum payment by the due date.
No, you can only use one Travel Credit per booking.
No. If your booking is less than the value of your Travel Credit, you will not be able to use your Travel Credit benefit.
To view your Travel Credit Expiry please log in to American Express Travel Online amex.com.au/travel and hover over the Travel Credit details
Yes, the Travel Credit is applied to the total booking amount. The total booking amount, including tax and charges, must be equal to or greater than the Travel Credit amount.
Yes, you can use the Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. You do not have to travel with them.
If your Card has a Travel Credit benefit, the Primary Card Member is eligible for an annual Travel Credit, subject to the full Travel Credit Terms and Conditions. The Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking by selecting the Travel Credit when you checkout. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Eligible travel includes flights, hotels and car hire when you prepay in advance. The Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. To check the expiration date of your Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click ‘Travel Credit . If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days. Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
For full Travel Credit Terms and Conditions refer to your product’s Terms and Conditions:
American Express® Platinum Card
amex.com.au/platinumtravelcreditterms
American Express Explorer®
amex.com.au/explorer-travelcreditterms
American Express® Platinum Edge Credit Card
amex.com.au/platinumedge-travelcreditterms
American Express® Platinum Reserve Credit Card
amex.com.au/platinumreserve-travelcreditterms
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