Smartphone Screen Cover
Your Platinum Insurance includes Smartphone Screen Cover, which provides cover for up to $500 when you pay for your smartphone with your Platinum Card, either outright or on a monthly contract.
You can be reimbursed for the cost of the screen repair up to $500 for two events a year1. A 10% excess applies to the claimed amount. Waiting periods may apply. Terms, conditions and exclusions apply.
To make a claim, follow the steps below:
Step 1 - Ensure you purchase your smartphone outright or pay your monthly smartphone contract on your Platinum Card (Smartphones purchased new more than 3 years before the claim event are not eligible for cover).
Step 2 - Review the full American Express Platinum Card Insurance Terms and Conditions
Step 3 - Repair your smartphone screen when it breaks
Step 4 - Submit a claim via the Chubb Claims Centre
Step 5 - Receive your claim refund
1. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Platinum Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
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