Shopping and Credit Card Protection
Card Purchase Cover
We know how frustrating it is to buy something that you love, only to find that it has been stolen or damaged. With 90-days Card Purchase Cover1 on your Platinum Card, you can rest assured knowing we’ll reimburse you for repair, replacement or accidental damage for new purchases made on your Card.
Card Refund Cover
If you’re having trouble getting a refund, 90-days Card Refund Cover can help. Simply ensure the purchase was made on your Platinum Card and we'll reimburse up to $1,000 per item.
Buyer's Advantage Cover
If your warranty has run out, just as you need it, Extended Warranty might have you covered. With your Platinum Card, eligible purchases will enjoy an extended manufacturer’s warranty of up to 12 months.
To view Platinum Card Insurance terms and conditions, see more below
Platinum Card Insurance: IMPORTANT INFORMATION: If the unexpected happens on your travels and a medical emergency arises, your first port of call is Chubb Assistance. In the event of an incident and to ensure you get appropriate, and fast, treatment from a doctor who speaks your language, you must call Chubb Assistance on +61 2 9335 3492 or the number on the back of your Card before seeking medical treatment, or you may be responsible for your medical expense costs.
1. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Platinum Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
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MyAmexShop
Shop at a variety of brands online and receive credit back to your Account on every eligible purchase. Register an account with MyAmexShop and link your eligible American Express Card to begin shopping and start earning credit to your Account.
Platinum Travel Insurance
You, your spouse and your dependent children, Additional Cardholders, their spouse and dependent children are eligible for insurance when you pay for a return trip with your Platinum Card or Membership Rewards Points. Terms, conditions and exclusions apply (such as maximum age limits, pre-existing medical conditions and cover limits).
Smartphone Screen Cover
Your Platinum Insurance includes Smartphone Screen Cover, which provides cover for up to $500 when you pay for your smartphone with your Platinum Card, either outright or on a monthly contract.