Alexis Ohanian on connecting with customers

Alexis Ohanian, Reddit co-founder and CEO of 776, says community can be the core of a business’ success. It can start with business leaders engaging with customers directly – creating the model for sourcing direct and actionable feedback. Hear how answering every customer email for Reddit’s first few years helped Ohanian build a unique business centered around connection. Watch Business Class Episode 1, “Bootstrapping vs Investment,” now.