![Shop Small with Amex logo](/content/dam/amex/au/merchant/images/shop-small/shopsmall-logo-r1.png)
LET'S GO BIG
Shop Small provides year-round support to encourage customers to shop locally.
![Shop Small with Amex logo](/content/dam/amex/au/merchant/images/shop-small/shopsmall-logo-r1.png)
LET'S GO BIG
Shop Small provides year-round support to encourage customers to shop locally.
Let's Go Shop Small
Shop Small continually supports our valued small business community all year round by encouraging Card Members to shop with local small businesses.
This August, there’s even more in store, with the exciting return of the $10,000 Shop Small Business Grant1, and a Shop Small Bonus Points offer for Amex Card Members2.
Shop Small Business Grant competition
Every American Express transaction you process instore or online during August will give you one entry into the draw to win one of 10 x $10,000 Shop Small Business Grants.1
Shop Small Bonus Points offer
From 1-4 August, eligible Card Members get 5 Bonus Points per $1 spent, in-store or online at participating Shop Small businesses. Up to a max of 1,000 Bonus Points. Exclusions and limits apply.2
Celebrating Shop Small business grant winners
Tools to support Shop Small Merchant Members
Here're two steps participating small Merchant Members can take to remind customers to Shop Small all year long.
![Merchant Map](/content/dam/amex/au/merchant/images/shop-small/merchant-map-r1.png)
Your business could be on our map
Card Members can now find Shop Small businesses with our Merchant Map and Online Directory. Update your information or call us to be added – 1300 363 614.
![Merchant in storefront with Shop Small with Amex sign in window](/content/dam/amex/au/merchant/images/shop-small/pop-merchant-r1.png)
Invite your customers to Shop Small
Encourage customers to shop at your small business with free stickers, Open and Closed signs, hand sanitisers and more. Plus, get digital assets for your online store or social media.
More exposure, more connections
There are always opportunities where Merchant Members can show off their products to new customers in unique ways and meet other like-minded Merchant Members.
![Vogue Runway event](/content/dam/amex/au/merchant/images/shop-small/shopsmall-runway.png)
Shop Small Runway
Fashion products from 10 Merchant Members were shown on a runway at the Vogue American Express Fashion Night Out in 2022.
Celebrating local businesses
Hear what our Merchants Members have to say about Shop Small and how American Express has supported their business.
![Local business owner talking to customers](/content/dam/amex/au/merchant/images/shop-small/celebrating-local-business.png)
![Quote](/content/dam/amex/au/merchant/images/cyan-quote.png)
We absolutely loved it! It was so professionally run and everything was so well thought out - from the banners to the flags to the pot plants. Just brilliant. Thank you so much for all your hard work.
LA Street Bondi, Sydney WorldPride 2023 - Pride Village participant
A world of opportunity, unlocked
See what you can access as a valued Merchant Member.
A world of opportunity, unlocked
See what you can access as a valued Merchant Member.
Talk to us
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1300 363 614
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1. Shop Small Business Grant Competition
The “American Express The Shop Small Business Grant Competition" (“Promotion”) is conducted by American Express Australia Limited (ACN 92 108 952 085) of 12 Shelley Street, Sydney NSW 2000, Australia (“Promoter”) in collaboration with Engage Australia Pty Ltd (ACN 611 855 219) of Suite 55, 117 Old Pittwater Road, Brookvale NSW 2100 (“Prize Supplier”).
1. The Promotion commences on 1 August 2024 at 12:00am AEDT and ends on 31 August 2024 at 11:59pm AEDT (“Promotion Period”).
2. Information on how to enter the Promotion and details of prizes form part of the Conditions of Entry. Entry into the Promotion is deemed to be acceptance of the Conditions of Entry herein.
3. The Promotion is open exclusively to the Shop Small businesses in Australia which:
a. currently accepting American Express cards and continue to do so up to the Claim Date (defined below);
b. are actively trading; and
c. have less than AUD$1.3 million American Express charge volume in the last 12 months immediately prior to the commencement of the Promotion Period (the “Eligible Entrant”).
4. Shop Small businesses in Australia that meets the criteria set out in clause 3 above are automatically enrolled in the Promotion. In the event the Shop Small business wishes to opt out of the Promotion, the Eligible Entrant may contact the Promoter by e-mail at merchantmarketinganz@aexp.com.
Conditions of Entry
5. Each Eligible Entrant is eligible to win a maximum of one (1) prize only unless the Eligible Entrant is based in the state of South Australia, in which case such restriction will not apply. Each American Express transaction processed by the Eligible Entrant during the Promotion Period is equivalent to one (1) entry for the Promotion. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. If there is any dispute concerning the conduct of the Promotion or claiming of the prize, the Promoter will resolve the dispute by way of direct consultation with the Eligible Entrant. If the dispute cannot be resolved by way of direct consultation, the Promoter’s decision shall be final, conclusive and binding and no further correspondence will be entertained.
6. There are ten (10) prizes to be won in total (or otherwise as determined by the Promoter at the Promoter’s sole discretion) each of which is a cash grant valued at AUD$10,000. The total prize pool is valued at AUD$100,000. No part of the prize is exchangeable or redeemable for any other prize or transferable, unless otherwise specified in writing by the Promoter. Once the prize has been awarded to the winning entrant (“Winner”), the Promoter shall not be liable for any loss or failure to utilize the prize.
7. The draw for the Promotion will take place at Engage Australia, 24 Washpool Crescent, Woongarrah NSW 2259, Australia at 2:30pm (AEDT) on Tuesday, 22 October 2024 in the presence of an independent scrutineer. Engage Australia will contact the Winner to confirm their details. The Winners’ business name and state of trade will be published at https://www.americanexpress.com/content/dam/amex/au/merchant/pdfs/shopsmallbusinessgrantwinners.pdf by Wednesday 20 November 2024 Promoter will notify the Winners in writing via email by Friday 1 November 2024 (“Notification Date”) using the email address, merchantmarketinganz@aexp.com. The Promoter will provide instructions via email to the Winners by the date above on how to claim the prize. Each Winner is required to confirm their acceptance of and claim the prize in writing in accordance with the Promoter’s instructions by 15 November 2024 (“Claim Date”). If any of the Winners chooses not to accept their prize, or does not take or claim the prize by the Claim Date, or is unavailable to take or claim the prize, or if having made reasonable efforts, the Promoter is unable to contact the Winner, the said Winner will be deemed to have forfeited their prize and the Promoter is not obliged to substitute the prize for the said Winner and may at its sole discretion award the unclaimed prize to another Eligible Entrant. Subject to any direction given under relevant State legislation, an unclaimed prize draw will take place at the same address as the original draw on 2.30pm (AEDT) Monday 18 November 2024. The Winners’ business name and state of trade will be published at https://www.americanexpress.com/content/dam/amex/au/mercnt/pdfs/shopsmallbusinessgrantwinners.pdf by Monday 2 December 2024 . The Promoter will notify the Winners in writing via email by 25 November 2024 (“Notification Date”) using the email address merchantmarketinganz@aexp.com.
8. The prize will be transferred by the Prize Supplier to the Winners who have followed the entry requirements within these Conditions of Entry correctly. The payment will be made via Electronic Funds Transfer (“EFT”) to the nominated bank account on the Winners’ American Express Account within twenty-eight (28) days of the Winner confirming their acceptance of the prize in accordance with clause 7 above. Should the Winner wish to nominate an alternate bank account for the payment to be made, they must advise the Promotor upon acceptance of the Prize. Any bank account details provided must be accurate and in the name of the Winner. Bank account details will be shared with the Prize Supplier in order to facilitate the payment. The prize is subject to the terms and conditions of the Prize Supplier at the time it is awarded, which shall prevail over these Conditions of Entry in the event of any inconsistency, and the provision of the prize is the sole responsibility of the Prize Supplier and not the Promoter. The Promoter accepts no responsibility or liability for the prize awarded, any delay or failure by the Prize Supplier to deliver the prize to the Winners or failure by any third party to meet any of its obligations in these Conditions of Entry or otherwise.
9. If a prize (or portion of a prize) is unavailable, the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification at the Promoter’s absolute discretion.
10. Eligible Entrants acknowledge and agree that personal information of the Eligible Entrants and their authorised representatives will be collected by the Promoter for purposes of the Promotion. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products and services, including contacting the relevant persons electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and its privacy policy which can be found at www.americanexpress.com.au/privacy. The Promoter's privacy policy contains information on how the Eligible Entrants or their authorised representatives may access, update and seek correction of the personal information the Promoter holds about them. By providing the Promoter with personal information, the Eligible Entrants and their authorised representatives consent for the Promoter to collect, use and disclose such personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion. If the Eligible Entrants or their authorised representative do not provide their personal information as requested, they may be ineligible to enter the Promotion or claim a prize in the Promotion.
11. The Promoter reserves the right to refuse to allow a party to take part in any or all aspects of a prize or to terminate a party’s entry to the Promotion, in the Promoter’s absolute discretion.
12. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law in Australia, including, but not limited to the Competition and Consumer Act 2010 (Cth).
13. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure, government restrictions, COVID-related cancellations or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, and suspend or modify the prize.
14. For the avoidance of doubt, the Promoter’s right to cancel and/or terminate the Promotion as set out in Clause 13 is subject to regulatory approval.
15. The Promoter, its direct or indirect subsidiaries, controlled affiliates and affiliated companies (including its respective directors, officers, employees and agents) will not be liable for any loss (including, without limitation, indirect, incidental, special, speculative, punitive, exemplary or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or willful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
16. The Winners will participate in and co-operate as required with all reasonable publicity, marketing and editorial activities relating to the Promotion, including (but not limited to) promotional activities via social media, email and the Promoter’s website, and consents to being recorded, photographed, filmed or interviewed, and acknowledges that the Promoter or its consultants or agents may use any such marketing and editorial materials without further reference or compensation to them. Each Winner guarantees that it has obtained the consents of its authorised representative and employees to be featured in the publicity, marketing and editorial activities, or, if that authorised representative or employee is under the age of 18, the Winner has the consent of their parent or legal guardian for that authorised representative or employee to be featured.
17. The Promoter accepts no responsibility for any tax implications and the Winners must seek their own independent financial advice in regard to the tax implications relating to the prize or acceptance of the prize.
18. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
These Conditions of Entry shall be governed by New South Wales laws and the courts of New South Wales shall have exclusive jurisdiction for any disputes arising from or in connection with these Conditions of Entry. Authorised under NSW Authority No. TP/03476; ACT Permit No: TP 24/00908; SA Permit No: T24/700.
19. The Promoter reserves the right to request the winner to provide proof of identity, employment and residency prior to awarding the prize. Identification considered suitable for verification is at the discretion of the Promoter.
20. The Promoter is American Express Australia Limited (ABN 92 108 952 085) of 12 Shelley Street, Sydney, NSW 2000 (“the Promoter”). ®Registered trademark of American Express Company.
2. Shop Small Bonus Points offer
- You must spend on the Card to which the offer is saved in-store or online at a participating Shop Small business:
- For participating in-store and online businesses click here.
- Participating business will be highlighted with a Shop Small logo.
- Exclude gift card purchases
- Exclude purchases made with third-party ordering systems, take away or delivery systems.
- Valid for payments made by 04/08/2024 to be eligible for offer.
- Maximum of 1,000 Bonus Points can be earned per Card to which the offer is saved and only spend on this Card counts towards the Offer.
- Excludes transactions where you do not spend directly with your Card to which the offer is saved, in-store or online at participating small businesses. Offer valid at participating Australian locations and websites only.
- Excludes transactions made through a third party establishment or payment processor.
- You must be enrolled in the relevant loyalty program and have an active loyalty account to receive the points.
- Bonus Point(s) will only be accrued for each whole dollar spent.
- Additional Cards are not eligible for this offer.
- Points are not redeemable for cash.
- Points should appear on your billing statement within 15 business days from qualifying spend but may take up to 90 days from offer end date.
- Points will not be applied to your Card Account if your Card has been suspended or cancelled.
- Points may be reversed if your qualifying purchase is refunded or cancelled.
- Full Offer Terms available here.