Manage your Account

Make the most of our Online Merchant Service to easily manage your Account.

Log in

How to register

Register for an Online Merchant Account in a few steps to get 24/7 access to payment info, manage disputes and more.

Once you're registered, take advantage of a variety of tools and information available at no extra cost.

Get more information on how and when you’re paid when you take American Express transactions.

Manage cases efficiently online, upload your documentation and get alerted when there are updates.

Keep your details up to date to get important information and see the latest benefits.

See your e-statements from the past year.

Learn how you can keep Card Member information safe and secure.

Log in to your Account to confirm the details of your Merchant Service Fee. You’ll find it on your e-statements

Discover tools to improve the payment experience that help you protect, grow and manage your business.

Find out more

You must be registered for an Online Merchant Account to use live chat.

Have your ten digit Merchant number on hand to help us serve you efficiently

1300 363 614

8:00am - 6:00pm Monday - Friday

AEST/AEDT

Fill out your details for a callback from our sales representative team.