Creating a Payment with AccessLine

How to set up payees quickly and easily and make payments using American Express AccessLine®.

Creating a Payee with AccessLine

 

  • 1Go to the My Payees tab and select Add Payee.

  • 2Upload the invoice for your payee and select Next.

 

  • 3Input the Payee ABN and select Show Details. Review the ABN details and confirm the details are correct.

  • 4Review and edit the Payee details as required and select Continue.

  • 5Carefully input the payee EFT bank details and select Save when complete. Important, AccessLine is not liable for any losses if incorrect details are entered.

  • 6A success message will be displayed if the payee details are saved. Please note the payee must be approved by American Express before payments can be processed. You will be updated on the outcome.

  • 7If you require assistance, please contact our Customer Service team on accessline.team@aexp.com or 1300 554 884, available Monday- Friday 9am - 5pm AEST.

Steps to enter payee details by adding the payees - personal and bank details.
Steps to enter payee details by adding the payees - personal and bank details.
Steps to enter payee details by adding the payees - personal and bank details.

Create a Payment with AccessLine

Now that you’ve set up an AccessLine payee, you can now begin to make streamlined payments using AccessLine.

 

  • 1Go to the Create a Payment tab and select either Manual, Upload ABA File or Upload Excel/ CSV file.​

  • For Single (Manual) payments:​

  • 2Select the Payee you want to make a payment to and then select Next.​

  • 3Review the Payee details, input the Payment Details and then select Next.​

  • For Multiple (ABA File) payments:​

  • 2Upload the ABA File, select Next and then review upload results.​

  • 3Select Confirm when complete.

  • For Excel / CSV file payments:​

  • 2Download from the page the appropriate template or sample data file, update as appropriate and save the file.​

  • 3Upload the saved file, select Next and then review the upload results. Select Confirm when complete.​

  • For all payment methods:​

  • 4If there are any Payment Guardian warnings, review the warnings and select how you want to proceed.​​

  • 5Review & update the Card Details as required. Review the Payment Details. Select Next when complete.​​

  • 6Review the Payment Summary and select to email a verification code. Input the code once received.​​

  • 7Select ‘Process Payment’ to submit the payment.

 

Contact us

 

Existing Members

 

For further assistance, please contact our Customer Service team on accessline.team@aexp.com or 1300 554 884, available Monday – Friday 9am – 5pm AEST.

 

AccessLine® payments are arranged through American Express Australia Limited (ABN 92 108 952 085) and American Express International, Inc. (ABN 15 000 618 208) incorporated with limited liability in Delaware, USA. ® Trademark of American Express Company. © 2024 American Express Company. All rights reserved.