American Express @ Work1:
Programme Administration Overview
American Express @ Work
As a Corporate Card Member, you have 24/7 access to American Express @ Work, your portal for efficient programme management and administration.
OVERVIEW
Explore how @ Work helps these users overcome their typical programme management challenges
The Fortune 500 Administrator
The Mid-Market Company Controller
The Growing Company Entrepreneur
The Global Consulting Firm Programme Administrator
Kathryn’s Programme:
Her Programme Challenges:
Increase Spend Control
Minimise Administration Time
Real-time Support and Account Control
How We Can Help:
Reduce Fraud Risk
Manage Spending
Respond Quickly to Changing Business Demands
The Technology Company Programme Administrator
Karl’s Programme:
His Programme Challenges:
Drive Member Self-Service
Maximise Cash Flow
Identify Savings Opportunities
How We Can Help:
Respond Quickly to Changing Business Demands
Minimise Delinquencies
Manage Spending
The Manufacturing Company Owner
Brendan’s Programme:
His Programme Challenges:
Maximise Cash Flow
Maximise Incentives
Access to Help at Any Time
How We Can Help:
Manage Spending
Minimise Delinquencies
Respond Quickly to Changing Business Demands
Help Optimise Your Programme with These Key Benefits
Control and administer your programme in minutes, with American Express @ Work, your online programme management portal.
Reduce Fraud Risk
Minimise Delinquencies
Manage Spending
Respond Quickly to Changing Business Demands
Reduce Fraud Risk
Improve your ability to spot potential fraudulent spending behavior and take quick action to help prevent fraud from happening.
Spot High Risk Purchases
Get alerts when employees make purchases from merchants in categories that you decide are high risk.
Review Purchase History
Review past purchases of employees who have been flagged for questionable spending.
Suspend or Cancel Accounts immediately
Suspend or cancel any Card with a single click to immediately prevent additional inappropriate spending and help minimise risk. Cancel multiple Cards if necessary, or schedule a cancellation to take place at some point in the future.
1Note: For centrally billed accounts, use our standard suite of reports to identify inactive accounts that may need to be suspended or cancelled.
Manage Spending
Tracking and managing spending is important; however, it should not take up much of your valuable time. @ Work helps you complete essential programme tasks quickly and easily.
Monitor Card Member Activity
For centrally billed accounts, please refer to our standard suite of reports to track your employees’ activity.
Track Balances & Recent Charges
See the current balance and recent charges from the home page or any account, at any level with the Spend Analysis infographic. Click on it to explore the transaction activity.
Review Card Account Exposure
Monitor any Card Member account exposure in real time.
Access Statements Online
Review statements and payments online and download them in PDF or Excel format.
Respond Quickly to Changing Business Demands
Tackle day-to-day management tasks and quickly respond to major organisational changes using the powerful account management and support tools available through @ Work.
Manage Accounting
Change employee account information individually when they move to a new position, or as a group in the event of corporate restructuring.
Additional Resources
Online Card Applications
Providing Personalised Card Applications to your Employees
For Companies with more than 10 Corporate Cards in use: Our website does enable you to generate Card Applications fast and save, respecting your Companies chosen settlement and liability.