Additional Resources
Maximize Programme Participation Introduction
Take advantage of our highly customisable Commercial Insights tool and uncover opportunities to optimise business travel spending.*
*Access to Commercial Insights is not available to all American Express corporate clients and is by invitation only. Please have your program administrator contact your account representative to see if Commercial Insights is right for you.
vPayment Online Guide
To view your Business Travel Account (BTA) details on @Work please follow the instructions in our guide.
Stay in the know
Do you have an emergency and need to locate an employee? Want to manage Business Travel Accounts and itineraries quickly? Looking to get more out of your company’s Programme data? Start here.
Learn more about these resources and access them from the links on the @ Work homepage.
@ Work is at your fingertips
Here are some links to keep nearby, whenever you need them, to take full advantage of your American Express Programme
Add, Remove, Modify Access to @ Work*
Set up Online Card Applications
Programme Administrator Information
*If you are a Programme Administrator for your company, and do not have access to @ Work, complete this form.
Marketing Asset Library
For additional resources for your Corporate Programme’s Cardmembers, please visit the Marketing Asset Library.
How can we help you with @ Work?
We’re available to answer all the day-to-day questions you have about your company’s American Express Card Programme
Items you might inquire about:
- You missed your company billing or central billing
- You need help with Corporate Membership Rewards®
- You want to change an address
- You have changed your name
- You have questions about @ Work registration
- You would like to register another person for the BTA online billing
- You are missing a report or data record
- You have questions about BTA Connect
Mon-Fri, 9 a.m. – 7 p.m.
Phone: +49 69 9797-3550
Fax: + 49 69 9797-2160
firmen-info@aexp.com
Remember, as the Programme Administrator, you’ll need your full Corporate Customer Account Number or product-specific number for identification. We want to ensure that only authorised persons who are registered with American Express as Programme Administrators receive information.
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Administrative Servicing Team
+49 (0)69 9797-3550
Mo.-Fr., 9.00 – 17.00 hr