What is the American Express® Fraud Protection Guarantee?

Use the American Express^® Card online or off, and you won’t be held responsible for any fraudulent charges, as long as you’ve taken reasonable care to protect your Account details, PIN and any device on which you have added your Account information. Notify us at once if your Card or eligible device is lost or stolen, or you suspect it is being used without your permission.  For more information on the Fraud Protection Guarantee refer to our Fraud FAQs.