Card management

Welcome to the Help Centre

Card management

Frequently asked questions

Can I delete an old email address?

Can I have a different billing address for my Card(s)?

Can I update my contact details online?

How can I see the settings for another Card?

How do I cancel a Card?

How do I notify American Express if a Cardmember has passed away?

How do I update my marketing preferences?

Is a Cardmember with a canceled Card able to view statements, or reward points online?

What are the functions available to a Cardmember with a cancelled Card online?

What do I do if I have a non-Canadian American Express® Card?

Why are some of my personal details not displayed in full?