How to Pay with Points for Travel
At American Express Travel Online, you can earn and use your Membership Rewards® Points to pay or part pay for your next trip. Points can be redeemed on eligible flights, pre-paid hotels or car rentals.
Just follow these easy steps to Pay with Points
Step 1: Log in
Log in to your American Express Account. If you have an eligible Card you will see the points balance in the top right corner of the page.
Step 2: Search
Begin your travel search through the American Express Travel Online site.
Your available payment options will be displayed in the results.
Step 3: Apply Points
At checkout, use the slider to choose how many points you would like to apply to your booking and then fill in your Traveller Information.
Step 4: Book Trip
The full transaction amount will be charged to your eligible Card. Following the transaction, you will receive a credit on your statement within 3 business days for the value of any points used.
See where points can take you
More about American Express Membership Rewards Points
When you use Pay with Points, the points will be deducted from the Membership Rewards balance.
Your travel payment will be charged in full to your eligible American Express Card. Following the transaction, you will receive a credit on your statement within 3 business days for the value of any points used.
To use Pay with Points for an online travel booking, you must use a Card that is eligible and enrolled in a Membership Rewards Program for payment and redeem at least 1,000 points per transaction.
Membership Rewards points can be used on flights (including the International Airline Program), pre-paid hotels and car rentals.
How to earn Points
When you use your eligible American Express Card to make purchases, you'll earn Membership Rewards Points for every dollar you spend on qualifying purchases.
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Frequently Asked Questions
Don’t worry, you can pay using a combination of Membership Rewards points and payment on your American Express Card. A minimum of 1,000 Membership Rewards Points is required, per transaction, when paying for an online travel booking using Membership Rewards points.
No, there is no additional fee to redeem points for travel.
No, you do not have to travel with them.
Once Membership Rewards points are redeemed for travel, they may not be converted back to Membership Rewards points and the booking is non-transferable and non-refundable.
If you hold an American Express Card where enrolment into the Membership Rewards program is optional, enrolling is easy. Simply call the Membership Rewards team to enrol by phone on 1300 363 276.
Yes, you can choose to use points to pay for both your travel costs and the additional charges such as airline surcharges and taxes.
Yes, you can as long as the tickets are not for resale, promotional or commercial use. You can read the complete Terms and Conditions of your benefits at here.
Generally you will be able to book a flight up to three business days before the date of travel, however for the best availability, please book as early as possible.
You may be able to use Membership Rewards points as payment towards Fine Hotels + Resorts and/or The Hotel Collection, if the selected hotel and room type provides you the option to prepay in advance.
Points will normally be added to your Account within five working days of a transaction, but it can take up to 10 weeks.
When you choose to use your Membership Rewards points at checkout, the full transaction amount will still be charged to your Card Account. Following the transaction, you will receive a credit to your Card Account within 3 business days, equivalent to the value of the Membership Rewards points used. Depending on when your next Card statement is due, the credit may not appear until your next statement period. You are still responsible for payment of the amount due on your Card Account by the due date.
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Membership Rewards Terms & Conditions
To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards program, and your Card Account must be in good standing.
To redeem Membership Rewards Points with American Express Travel Online, you need to have available limit on your Card for the full transaction amount of the booking. You will then receive a statement credit within 3 business days for your points redemption. If the credit isn’t on the same statement as the transaction, it should appear on your next statement. Please pay all amounts due each month. You will earn Membership Rewards points on the full dollar amount charged to your Card.
All bookings are subject to the terms and conditions of our Membership Rewards Program. For full Terms and Conditions, please visit the Membership Rewards website.
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