American Express® FX International Payments believes your account security is of the utmost importance. That's why, each time you log in to the American Express® FX International Payments platform, you will need to enter your Username, Password and Memorable Date. For added security, we will also ask that you complete a few additional steps the first time you log in.
1Visit the FX International Payments Online Platform
2Enter your provided Username and Temporary Password
When your account was approved, you should have received:
If you have not received these e-mails, please check your Spam or Junk folder in case they were filtered inaccurately, and confirm the e-mail address that was originally supplied. If the Temporary Password you received doesn't work, it may have expired (this happens 72 hours after it is sent). Contact Customer Service to reset your login details. Their details can be found at the bottom of this page.
3Enter your One-Time PIN
A few moments after entering your Username and Password, you should receive an e-mail with a One-Time PIN from amex_FX_International_Payments@aexp.com Enter it to continue logging in.
4Create a New Password
You'll be asked to reenter your Temporary password and create a New Password. Passwords must be a minimum of 7 characters with atleast 1 numeric and atleast 1 alphabetic character.
5Enter a Memorable Date
Use the on-screen push pad to enter your Memorable Date in the format of DD/MM/YY.
6After completing the above steps, you'll be successfully logged in.
If you've forgotten either your Password or Memorable Date, click Forgot Your Log In Details on the platform login screen.
If you've forgotten your Username, or both your Password and your Memorable Date, you will need to contact Customer Service to reset your account details. Their details can be found at the bottom of this page.
Existing members
Our Customer Service team is available daily from 8am to 6pm, Monday through Friday. 1300-554-884
This information has been prepared without taking into account your objectives, financial situation or needs. You should read the AccessLine Terms and Conditions and consider the appropriateness of Australian domestic payments using AccessLine in relation to your individual requirements. AccessLine is not available to individual consumers. To enrol in this service, your business will be required to complete an application, which is subject to review and approval by American Express. To use AccessLine, you must have an American Express Corporate Card or American Express Business Card that is registered to use the service. Terms, conditions, fees and charges apply.
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