If you love benefits and services that go the extra mile,
choose The Platinum Card from American Express
If you love benefits and services that go the extra mile,
choose The Platinum Card from American Express
Key Benefits and Rewards of the Platinum Card
For a card that delivers on every level, look no further than The American Express Platinum Card. On top of unmatched levels of service, enjoy perks like complimentary travel insurance1 and VIP privileges and travel perks such as $450 Travel credit each year2 and airport lounge access3.
Earn Rewards Points
The Platinum Card offers an elevated Membership Rewards program. Up to 2.25 Membership Rewards points per dollar spent4, which can then be redeemed for travel, shopping, gift cards and more.
Annual $450 Travel Credit
For each year you hold the Platinum Card, you will receive $450 to spend on travel2. For you or anyone you choose, the Travel Credit can be redeemed through American Express Travel for pre-paid airfares, car hire or hotel bookings.
Access 1400+ Airport Lounges
As part of Platinum Card Membership, you will receive access to The American Express Global Lounge CollectionTM. Providing access to 1,400+ airport lounges in over 650 cities across 140 countries and counting. Lounges include The Centurion® Lounge, Priority Pass Lounges and more3.
Up to $400 Global Dining Credit
Dine out on Platinum with up to $400 to spend per redemption period at over 2,000 hand-picked restaurants. That’s up to $200 to spend in Australia and up to $200 to spend at restaurants abroad5. Terms, conditions and exclusions apply. A separate one-time enrolment is required. Benefit ends 31 December 2025. Enrol now.
Transfer points to Travel Partners
With Platinum, you can transfer points to a choice of 12 major Airline Reward Partner programs including Qantas Frequent Flyer, Velocity Frequent Flyer, Singapore Airlines and more6.
Complimentary Travel Insurance
The Platinum Card comes with complimentary travel insurance when your return trip is paid for on your Card when travelling in Australia or overseas1.
Terms, conditions and exclusions apply (such as maximum age limits, pre-existing medical conditions and cover limits)
Amazon Prime Subscription Credit
Enjoy a credit for your monthly or annual Amazon Prime subscription up to the benefit limit of $84 per calendar year until 31 December 2025. A one-time enrolment is required. Exclusions apply7.
Amex Experiences App
The Amex Experiences App8 gives you unrivalled access to Platinum restaurants, travel, events and exclusive Member offers. Download to browse and book today.
The American Express®
Platinum Card
Platinum service. Platinum rewards.
Get more of the benefits that matter to you. Receive $450 to spend on travel each year2, rewards points on every dollar spent and complimentary access for you and a guest to over 1,400 VIP Lounges around the world3.
Discover an array of outstanding benefits and rewards with The American Express® Platinum Card.
| Card Type: | Charge Card |
| Annual Fee: | $1,450 p.a. |
| Cash Flow Period: | Up to 44 cash flow days9 and no pre-set spending limit10 |
3 steps to apply for your American Express Platinum Card
Application takes as little as 10 minutes to complete. We have broken it down into 3 steps:
STEP 1
To make the application process as smooth as possible, you will need your driver’s licence and some financial information like income, employment details, superannuation and living expenses.
STEP 2
If you have made the decision to apply for The American Express® Platinum Card, read the Terms and Conditions, then click on the ‘Apply now’ button to start your application.
STEP 3
If you have all the required information, your Card application should take you less than 10 minutes to complete. You will receive a response back in less than 60 seconds.
Platinum Card Frequently Asked Questions
What is a Platinum or Premium Card?
Platinum and Premium Cards offer great value benefits, more perks and richer rewards than a standard Card. These benefits normally come with a higher annual fee, so you should weigh up the value of these benefits together with the way you spend to see how the Card will suit your lifestyle.
The term ‘Platinum’ has less to do with the actual Card colour, and more to do with the breadth and quality of benefits that come with the Card. This category typically provides the richest benefits available by American Express and other Card providers.
Is the American Express® Platinum Card a Charge Card?
Yes, the American Express® Platinum Card is a Charge Card. Different to Credit Cards, Charge Cards have no pre-set spending limit10, giving you greater purchasing power by allowing you to make larger purchases on your Card, all while earning points. But that doesn’t mean unlimited spending. You’ll need to pay off the full balance each month to avoid incurring a fee. Learn more about Charge Cards here.
What is the annual fee for the American Express® Platinum Card?
The American Express® Platinum Card has a fee of $1,450 per annum.
What is a Charge Card?
The American Express® Platinum Card is a Charge Card. Charge Cards are not Credit Cards, but they do offer another form of Card payment. They have no pre-set spending limit8, but that does not mean unlimited spending. Charge Cards give you greater purchasing power allowing you to make larger purchases on your Card, and earn points too. Learn more about Charge Cards.
How do I upgrade to The American Express® Platinum Card?
If you are a current Card Member, you may be eligible to upgrade your current Charge Card to The Platinum Card. To see if you are eligible, simply log in to your Online Account or call the number on the back of your Card.
Discover more Premium Cards from American Express
Receive a $450 Qantas Travel Credit each year11
Enjoy two entries to The Centurion® Lounge each calendar year12 and two Qantas Club lounge invitations each year after your first spend on selected Qantas Products and Services13
Receive a complimentary Virgin Australia return Economy domestic flight every year14
Enjoy Virgin Australia Lounge Access every time you fly domestically with Virgin Australia15, as well as 2 complimentary annual VA Guest Lounge Passes to treat friends or family when travelling with you on a domestic Virgin Australia Flight16.
Discover all Amex Cards
Explore the suite of American Express Cards and find the one that’s right for you.
1. Complimentary Travel insurance. IMPORTANT INFORMATION: If the unexpected happens on your travels and a medical emergency arises, your first port of call is Chubb Assistance. In the event of an incident and to ensure you get appropriate, and fast, treatment from a doctor who speaks your language, you must call Chubb Assistance on +61 2 9335 3492 or the number on the back of your Card before seeking medical treatment, or you may be responsible for your medical expense costs. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Platinum Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
2. Travel credit. If your Card has a Travel Credit benefit, the Primary Card Member is eligible for an annual Travel Credit, subject to the full Travel Credit Terms and Conditions at amex.com.au/platinumtravelcreditterms. The Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking by selecting the Travel Credit when you checkout. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Eligible travel includes flights, hotels and car hire when you prepay in advance. The Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. To check the expiration date of your Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click ‘Travel Credit’. If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days. Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
3. Airport Lounge Access. The American Express Global Lounge Collection.
Effective January 1, 2024: Eligible Card Members travelling on a same-day Delta-operated flight with Basic Economy (E) fare tickets will not have access to the Delta Sky Club or to Grab and Go.
This benefit is available to the Platinum Card Members. Platinum Card Members must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Platinum Card Members on departing flights can only access the Delta Sky Club within three hours of their flight's scheduled departure time. During a connection between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Eligible Card Members must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Participating airport clubs and locations subject to change without notice. Eligible Platinum Card Members may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies, and must use their valid Platinum Card as the payment method for guest access. Guests must also be flying on a same-day Delta-operated flight. Guest access and fees subject to terms and conditions of participating airport clubs. For the most current Delta Sky Club access and pricing policy, please visit delta.com/skyclub. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub.
4. Partner Programs. Subject to the Terms and Conditions of the Membership Rewards program available here. To transfer Membership Rewards points into an airline rewards or frequent guest partner program you must be a member of the partner program. Membership of the partner program is the Card Member's responsibility and is subject to the Terms and Conditions of the applicable program. A joining fee may apply.
5. Global Dining Credit. These Benefit terms (including the benefit description) set out the key terms of our Platinum Global Dining Benefit, which includes the Local Dining Credit and the Abroad Dining Credit.
- Enrolled Card Members will be eligible to receive a maximum of $200 back on spend at participating local restaurants (Local Dining Credit) and a maximum of AUD$200 back on spend at participating abroad restaurants (Abroad Dining Credit) per redemption period. Spend can be in one or more transactions.
- Participating restaurants can be found here. For clarity: “participating local restaurants” are participating restaurants located in Australia, and “participating abroad restaurants” are participating restaurants located outside Australia. Participating restaurant list subject to change, please check before you dine as you may not be eligible for the credit.
- A separate one-time enrolment is required for the Local Dining Credit and the Abroad Dining Credit via your Amex Offers from 5 July 2022 and Card Members will automatically be enrolled for the following redemption periods from their enrolment date and do not need to re-enrol. The final date to enrol and spend for both the Local and Abroad Dining Credits is 31 December 2025.
- Benefit resets annually on 1 January until 31 December 2025. The redemption periods are:
- 05 July – 31 December 2022
- 1 January – 31 December 2023
- 1 January – 31 December 2024
- 1 January – 31 December 2025
- Credit not redeemed during the applicable redemption period will not roll over to the following redemption period and will expire. Your Card must be charged prior to the end of each redemption period (31 December) to be eligible for the credit within that redemption period.
- For the Abroad Dining Credit, valid transactions will be converted to Australian Dollars based on the rate of exchange at the time your Card is charged. A currency conversion fee of 3% applies when payment is charged in a currency other than Australian Dollars. This fee does not count toward the offer spend requirement.
- This Benefit is available to Primary American Express Australia Platinum Card Members only. If you switch to a new Card product that is not eligible for this benefit, enrolment will be removed from your Card Account. If a Card you hold is ineligible, you will not be able to see the benefit, nor will you be able to save the benefit to the Card. If you are no longer eligible for this benefit due to a change in Account status, including but not limited to fraudulent flags, suspension or cancellation, it will be removed from your Account.
- Benefit only available for dine in services. Benefit excludes purchases of gift cards and vouchers, transactions made towards deposits charged upfront by the venue, cancellation and no-show charges, take away or dine-at-home services.
- Benefit limited to the Card to which the offer is saved and only spend on this Card counts towards the benefit. Transactions made with an Additional Card are not eligible for the credit.
- Excludes transactions made through a third-party establishment or payment processor.
- Credit is not redeemable for cash or other payment form.
- Credit should appear on your billing statement within 5 business days from qualifying spend but may take up to 150 days from the offer end date.
- Credit may be reversed if your qualifying purchase is refunded or cancelled.
- Full Offer Terms available here.
6. International Airline Program. American Express reserves the rights to change these conditions from time to time with 21 days prior notice and/or to discontinue the whole programme. To earn or redeem Membership Rewards points, Cards must be registered to the American Express Membership Rewards program, and be active and current in their payments. When paying with a combination of your American Express Card and Membership Rewards points, only the value applied to the Card is eligible to earn Membership Rewards points. Membership Rewards Terms and Conditions apply when booking on the American Express Travel website. Please visit the Membership Rewards website to view the full Terms and conditions (membershiprewards.com.au/termsandconditions).
- Airlines reserve the right to change, cancel or restrict flight operations without notice. IAP upgrades or specially negotiated fares may be limited by airlines to certain flights and/or dates (“blackouts”). IAP is subject to the terms and conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available. Cabins of service and discounts vary by airline and route.
- To qualify for the IAP upgrades or specially negotiated fares: a) Your journey must start and end at the same port as designated by the participating airline and be completed within the period during which your selected carrier participates in the programme. You will be advised of any applicable dates at the time of booking. b) IAP tickets must be purchased through the American Express Travel Service and must be charged to a valid Australian American Express Platinum Card which is in good standing. c) The Platinum Cardmember who purchases the ticket(s) must be one of the travellers. d) IAP tickets are non-transferable and nonendorsable.
- Any travel on non-participating airlines must be ticketed and paid for separately and is not part of the IAP. Certain code share or flights on the worldwide partners of the participating airlines may not apply.
- Certain IAP airlines or non-participating airlines impose restrictions such as ticketing time limit on advance booking to indicate a timeline for ticketing upon making your reservations. For each individual airline Terms & Conditions, please check with the Platinum Travel Service for details.
- IAP upgrade offers or specially negotiated fares may not be combined with any other promotion, discount, negotiated or corporate rate.
- American Express acts only as an agent for travel service providers and does not own or operate any airline or means of transportation. American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to: accidents and injuries; delays; changes in routes or itineraries; loss, theft or damages to possessions. American Express strongly advises travellers to insure themselves against travel risks. Travellers are responsible for ensuring that they have valid documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.
- IAP is available to Platinum Cardmembers from a variety of participating airlines each with specifically designated ports of departure and arrival. Please refer to the Platinum Travel Service for details of participating airlines, applicable routing and timetables and fares in force at any particular time. Other International Airline Program Terms & Conditions may apply.
Savings are based on full-priced retail year-round airfares from Australia to select destinations with participating airlines in selected booking classes in First, Business and Premium Economy. Savings are calculated on the base fare and do not include applicable charges such as taxes, service fees, date change fees and cancellation fees. A maximum of 8 tickets can be purchased per Card Member per transaction. Prices are subject to availability and subject to change. All airfares must be purchased through the Platinum Travel Service and paid for on the Platinum Card. Airfares at sale prices may be released in the market at any time and reduce the featured savings. Fare rules including Advance Purchase, Min/Max Stay, any Penalties/Refunds, Stopovers/Transfers, Discounts (child/infant), and Taxes/Surcharges, are dependent on the airline’s Terms and Conditions and can vary. Airline Partners and offers vary and are subject to change. Contact Platinum Travel Service for full details on the International Airline Program.
7.Amazon Prime Subscription
- Benefit Limit is $84 per calendar year: The benefit value is capped at $84 in each calendar year, whether you are on a monthly or annual subscription. You cannot carry any unused benefit value from one calendar year into the next. If Amazon increases its subscription fees at any time, this benefit will not cover any amount exceeding the benefit limit and you must cover the difference.
- Primary Card Member Only: The benefit is only available to the Primary American Express Australia Platinum Card Member using their Platinum Card; it is not available for payments made with any Additional Card.
- Enrol Your Card First: You must first enrol your Platinum Card before paying your Amazon Prime subscription to qualify for the benefit. Only subscriptions paid after enrolment are eligible for the benefit. You should ensure that your Platinum Card is set as your default payment method with Amazon Prime to avoid missing the benefit. If you use another card to pay your Amazon Prime at any time, you will not be eligible for the benefit for payments made on that card.
- Eligible Payments: Both monthly and annual subscriptions are eligible. The benefit only applies to Amazon Prime subscription payments, and excludes any additional purchases or charges, such as Prime Video purchases.
- Expiry or Withdrawal of Prime Benefit: The Amazon Prime benefit will expire on 31 December 2025. American Express can withdraw the Amazon Prime benefit at any time by giving you 60 days’ notice. After the expiry or withdrawal of the benefit, credits will cease but your Amazon Prime subscription will continue unless you cancel it. You may cancel your Amazon subscription at any time by accessing 'Manage Prime Membership' on your Amazon account and changing your membership settings.
- Direct Payments Only: Your Amazon Prime subscription must be made in Australian Dollars online at amazon.com.au/prime or via the Amazon Prime app to be eligible for the benefit. If you pay using third party payment providers, such as PayPal or Buy Now Pay Later providers, you will not be eligible for the benefit.
- About Credits: Credit(s) should appear on your billing statement within 30 days from the date of subscription payment but may take longer. Credit(s) are not redeemable for cash or any other payment form.
- Your use of Amazon Prime: Your use of the Amazon Prime service (including your subscription) is governed solely by Amazon Prime’s terms and conditions (including privacy policies). American Express is not responsible in any way for Amazon or its services. Inquiries or complaints related to the Amazon Prime service should be directed to Amazon Customer Service. Amazon, Amazon Prime, Prime Video, Amazon Music and all related logos are trademarks of Amazon.com, Inc. and its affiliates. Prime Free Delivery excludes select remote areas. Starting 2 July 2024, Prime Video will include limited ads.
- Our General Offer Terms. Our General Offer Terms also apply to the Amazon Prime benefit and contain important additional terms.
8. Amex Experiences App. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
9. Cash Flow Days. Cash flow days depend on your method of payment, when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your Account from your previous statement period. If you pay by direct debit, your payment will be processed 10 days after your statement has been issued.
10. No Pre Set Spending Limit. No pre-set spending limit does not mean unlimited spending. Your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources known to us.
11. Qantas Travel Credit. Qantas American Express Ultimate Primary Card Members are eligible for an annual $450 Qantas Travel Credit, subject to the full Qantas Travel Credit Terms and Conditions at amex.com.au/qantasultimate-travelcreditterms. The Qantas Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking for Qantas Flights (i.e. a QF flight number on your ticket) by selecting the Qantas Travel Credit when you checkout. All Qantas Flight travel is subject to Qantas Conditions of Carriage. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. The Qantas Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. To check the expiration date of your Qantas Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click ‘Travel Credit’. If your booking is cancelled, and your Qantas Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Qantas Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Qantas Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days. Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Qantas Travel Credit.
12. The Centurion® Lounge – The Qantas American Express Ultimate Card
Entry into The Centurion® Lounge is governed by the full Terms and Conditions available at amex.com.au/airportlounge. All entrants must adhere to the General Conditions of Entry. Qantas American Express Ultimate Card Members are entitled to a total of two (2) entries into The Centurion® Lounges in Australia per calendar year (1 January to 31 December). Complimentary access is available for the Card Member’s children 17 years and younger. Card Members wishing to bring additional guests may be subject to a charge that is to be processed on the Card Member's American Express Card.
13. Qantas Club Lounge. Provided you are a Qantas Frequent Flyer and have registered your Qantas Frequent Flyer number with your Qantas American Express Ultimate Card, you are eligible to receive two Qantas Club Lounge Invitations each anniversary year of your Card Membership after purchasing on selected Qantas products and services using your Qantas American Express Ultimate Card. Selected Qantas products and services are Qantas passenger flights with a QF flight number purchased directly from Qantas.com.au; Qantas Frequent Flyer and Qantas Club membership joining and/ or annual fees. Subject to Qantas American Express Card Points Terms and Conditions. Within 2 weeks of purchasing selected Qantas products and services, you will receive an email from Qantas confirming the Qantas Club Lounge Invitations are available for use. Login to the Complimentary Invitations Portal using your Frequent Flyer details to access your invitation, link it with an eligible Qantas flight booking or find out more information. Qantas Club Lounge Invitations are valid for a single visit by one guest to a Qantas Club Lounge and must be used prior to their expiry. Invitations are subject to the Qantas Club Terms and Conditions and are not valid for Qantas International First Class Lounges, the Qantas Chairman’s Lounge, Qantas Domestic Business and or oneworld® alliance partner or associated lounges. Qantas Club Invitations cannot be carried forward to any subsequent year and must not be sold, they may only be transferred as allowed by Qantas. Invitations may be revoked or withheld if your Qantas American Express Ultimate Card account is not in good standing, if the selected Qantas products and services are refunded in full or if you have not complied with these Qantas Club Invitation Conditions, the Credit Card Terms and Conditions or the Qantas Club Lounge Access Terms and Conditions.
14. Complimentary Domestic Return Virgin Australia Flight: The complimentary domestic economy Virgin Australia return flight is only available between selected Australian cities and is available for booking by American Express Velocity Platinum Primary Card Members after your first Card spend in the first year, and then after your first Card spend each year after the anniversary of your Membership. All flights are subject to availability and neither Virgin Australia nor American Express guarantees that seats or tickets will be available on the dates or at the times you may wish to fly. Seat availability may be limited to certain dates and/or flights and it may be more difficult to book seats around public holidays, school holidays or special events. Some flights may not have any seats available for redemption. Route availability is subject to change without notice. All travel is subject to the American Express Velocity Platinum Card Benefits Terms and Conditions available here and travel is subject to Virgin Australia Conditions of Carriage available at Conditionsofcarriage/VirginAustralia.com
15. The American Express Velocity Platinum Card Virgin Australia Lounge Access is subject to the American Express Velocity Platinum Card Benefits Terms and Conditions. The Virgin Australia Lounge Access provides the Primary Card Member with access to Virgin Australia lounges at Australian domestic airports whenever they are flying on a Virgin Australia operated domestic flight on the same day. American Express Velocity Platinum Primary Card Members will receive 12 months of lounge access on your Velocity membership. Enrol via your online American Express Account. This is your benefit anniversary date. After enrolling, activate the VA Lounge Access by making an Eligible Transaction on your American Express Velocity Platinum Card. Eligible Transaction does not include annual Card fees, cash advances, interest, balance transfers, fees and charges for traveller’s cheques and foreign currencies. After 12 months, at each subsequent benefit anniversary, make an Eligible Transaction on your Velocity Platinum Card to reactivate the VA Lounge Access. Please allow up to 7 days for the benefit to be processed on to the Primary Card Member’s Velocity membership. The Primary Card Member must provide their Velocity Frequent Flyer membership details to Virgin Australia lounge staff and present same day boarding pass on a Virgin Australia flight. Additional Card Members are not eligible. Virgin Australia lounge access is subject to space availability. Virgin Australia lounge is owned and operated by Virgin Australia Airlines Pty. Ltd. in selected domestic airports in accordance with Virgin Australia lounge Terms and Conditions, available at virginaustralia.com/lounge and as amended from time to time.
16. Virgin Australia Guest Lounge Passes are subject to the American Express Velocity Platinum Card Benefits Terms and Conditions. Two single entry passes to the Virgin Australia lounge will be activated on the Primary Card Member’s Velocity Frequent Flyer membership account annually, on or after each anniversary of membership. Additional Card members are not eligible. Complimentary single entry Virgin Australia Guest Lounge Passes are not transferable but may be used to enable other people (who are travelling with the Primary Card Member) to gain access to the lounge. The Virgin Australia lounge is operated by Virgin Australia Airlines Pty. Ltd. in selected domestic airports in accordance with the Virgin Australia Lounge Terms and Conditions, available at virginaustralia.com/lounge and as amended from time to time. Visit the Virgin Australia website for up-to-date information on Virgin Australia’s Lounge network.