It's all yours. Embrace it.
Your Qantas Discovery Card isn't just a way to pay,
it's a way to live. From expanding your travel
horizon to enjoying once-in-a lifetime rewards,
explore the benefits of your Card here.
Dreaming of your next adventure? Turn dreaming into doing by redeeming your Qantas Points for Classic Flight Rewards2 with Qantas and their participating partner airlines. Your points can be used for a one way, return or multi-destination Classic Flight Reward on over 50 partner airlines and their affiliates to over 1,000 destinations worldwide.
Wherever you are in the world, and whatever you need, help is just a call away. Our Customer Service Centre is on hand 24/7 – simply call the number on the back of your Card.
Car Rental
Global Card Support
1. Classic Flight Reward seats are subject to capacity controls and availability is limited, particularly around peak times such as school and public holidays. Some flights may not have any Classic Flight Reward seats available. Taxes, fees and carrier charges are payable in addition to the Qantas Points required. For more information, click here.
Your everyday expenses can be more rewarding than you think. Every time you spend on your Card, you’re maximising your Qantas Points earning potential. By spending on your Qantas American Express Discovery Card you earn1:
- 1.75 Qantas Points per $1 spent on selected Qantas products and services in Australia²
- 0.75 Qantas Point per $1 spent on all other purchases excluding the providers listed below
- 0.5 Qantas Points per $1 spent at government bodies in Australia, including Australia Post and the Australian Tax Office
Earn points to your heart’s content, with no cap to the number of Qantas Points you can earn as long as your Account is current and in good standing. With that kind of points earning potential, it makes sense to use your Qantas American Express Discovery Card every time you spend.
Enrol in Qantas Direct and all the points you earn will be automatically transferred to your Qantas Frequent Flyer account3. You can then redeem your Qantas Points for flights, hotels, car hire and to shop over 30,000 products from Qantas Marketplace.
Travel rewards
Qantas Points can be redeemed for one-way, return or multi-destination Classic Flight Rewards4 on over 50 partner airlines and affiliates to over 1,000 destinations worldwide. You can also use your points to upgrade5 your ticket to enjoy more leg room. Plus, if you don't have enough points, you can use the Points Plus Pay option on eligible flights6.
Shopping rewards
Qantas Points can also be redeemed on over 30,000 products from more than 1200 leading brands on Qantas Marketplace. With an extensive catalogue spanning electronics, appliances and homewares through to fashion, beauty and gift cards, you'll be spoilt for choice.
Did you know you can be rewarded for referring a friend to American Express? T&Cs apply.
Share the benefits of your Qantas American Express Discovery Card with your loved ones with additional Cards8 and the points they earn when they use their Card will be credited to your Account. You can add up to 4 additional Cards for no extra fee.
Additional Cards
Add up to 4 Additional Cards to your Account for no extra fee and share your Card benefits with those closest to you. Plus, you can earn points for every dollar spent on Additional Cards. T/Cs apply.
Refer your friend
Did you know you can be rewarded for referring a friend to American Express? Earn Qantas Points for each successful referral. T&Cs apply.
Use your Card at more places
1. Qantas Points are earned in accordance with and subject to the Qantas American Express Cards Points Terms and Conditions available here, and exclusions apply. Eligible purchases do not include cash advances, interest, balance transfers, fees and charges for traveller’s cheques and foreign currencies - these do not earn Qantas Points. For the full list of exclusions, please refer to the Qantas American Express Cards Points Terms and Conditions available here.
2. Selected Qantas products and services are Qantas passenger flights with a QF flight number purchased on the Qantas merchant account i.e. with Qantas direct or some travel agents and Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, and Qantas branded non-airfare products. Subject to the Qantas American Express Card Points Terms and Conditions.
3. You must be a member of the Qantas Frequent Flyer program and have enrolled with Qantas Direct to earn Qantas Points. Qantas Points accrue in accordance with and subject to the Terms and Conditions of the Qantas Direct program for American Express Cards available here. Exclusions and limitations apply. Membership of the Qantas Frequent Flyer program and the earning and redemption of Qantas Points are subject to the Terms and Conditions of the Qantas Frequent Flyer program available here. A joining fee may apply. Once Qantas Points have been transferred to your Qantas Frequent Flyer membership account, they are governed by the Terms and Conditions of the Qantas Frequent Flyer program and cannot be reversed. Merchants where you’ll earn 0.5 Qantas Points per dollar spent are those classified as utilities including gas, water and electricity providers: government including the Australian Taxation Office, the Australian Postal Corporation (Australia Post), federal/state and local government bodies; insurance excluding insurances offered by American Express; and telecommunications including goods and services purchased from phone, mobile and internet service providers. Industry specific earn rate may apply when you use a payment account, payment aggregator, services of a third party or online retailers that sell goods for another merchant. For example a payment made to Local Government bodies processed through payment aggregator may earn rates at the government earn rate.
4. Classic Flight Rewards are available on Qantas, Jetstar and partner airlines. Classic Flight Reward seats are subject to capacity controls and availability is limited. The number of seats available depends on the flight, date, season and destination and some flights may not have any Classic Flight Rewards available. For further information click here.
5. Classic Upgrade Rewards are available on Qantas-operated domestic and international flights with a QF flight number on your ticket, are subject to capacity controls, and availability is limited. Classic Upgrade Rewards are not available for all fare types. You must have a paid and confirmed ticket in an eligible booking class to request a Classic Upgrade Reward.
6. Points Plus Pay – Flights are available on any flight with a QF, JQ, 3K or GK flight number. Points Plus Pay – Flights can include flights on selected partner airlines when booked on qantas.com. For more information see qantas.com.
7. You must be a Qantas Frequent Flyer member to earn and redeem Qantas Points. The redemption of Qantas Points for Rewards is subject to the Qantas Frequent Flyer Terms and Conditions, Qantas Marketplace Terms and Conditions, voucher terms and conditions and any other terms and conditions disclosed at the time of redemption. Delivery charges may apply on Qantas Marketplace orders. Visit Qantas Marketplace for details.
8. Additional Cards. Additional Card Members must be 16 years of age or over. Additional Card Members were previously referred to as “Supplementary Card Members”. The Primary Card Member will be liable to pay for all transactions made by Additional Card Members. The Primary Card Member cannot add an Additional Card under their own name or email address and cannot add an Additional card under the name or email address of a previously approved Additional Card application on the Account.
Whether it's shopping, dining, travel or entertainment there's an Amex Offer with your name on it. From credits on your Account to bonus points, our eligible Card Members are offered opportunities to be rewarded in many ways, just by using their Card.
To view Amex Offers, simply log in to your Online Account or the American Express Mobile App*.
*To use the App, you must be registered for online Services. App Store is a service mark of Apple Inc. Android and Google Pay are trademarks of Google Inc.
Enjoy unforgettable experiences with American Express Experiences and use your Card to access pre-sale tickets for world famous artists like Coldplay and Fleetwood Mac. You’ll also be able to secure some of the best seats in the house with our reserved seating offers.
Create even more special memories with our money can’t buy offers. Our Card Members have visited Iceland to snorkel amid the continents, Atlanta to go on set and watch the filming of Allegiant, and even LA to meet Rod Stewart backstage, so keep an eye out for offers like these.
Relax before your next show at our lounges at Qudos Bank Arena Sydney, Aware State Theatre Sydney or the Brisbane Entertainment Centre. Enjoy a drink or a quick bite to eat, on us, and arrive at your event feeling relaxed.
To enter, simply show your American Express Card at the lounge door – just don’t take too long to get there, the lounges can fill up fast.
American Express delicious. Month Out
Shining a spotlight on the amazing restaurants, bars, pubs and cafes that we have in this country and the people that power them, American Express delicious. Month Out is a month of mouthwatering festivities spanning across Sydney, Melbourne and Brisbane. Featuring special dining offers, unforgettable events and virtual experiences – all in support of reinvigorating the hospitality industry.
Vivid Sydney
Staged over 23-nights, Vivid Sydney’s world-renowned winter festival is a celebration of creativity, innovation and technology with light artists, music makers and brilliant thinkers transforming Sydney’s CBD into a playground of the unexpected. Whether you love seeing the lights on foot or over a glass of champagne from the comfort of the American Express Lounge, Card Members have much to look forward to with exciting benefits throughout the festival.
Vogue American Express Fashion’s Night Out
A celebration of shopping, fashion and beauty, Vogue American Express Fashion’s Night Out is Australia's premier fashion event showcasing the latest collections from leading designers. The festival features exclusive Card Members offers at top fashion retailers, incredible runway experiences and virtual events.
Support your favourite local businesses through our Shop Small movement and receive special offers to help make your local community even stronger.
Shop Small
American Express Experiences®
Receive Offers
Enjoy easy access to offers, view transactions, keep track of your points, pay your Account and get account notifications with the American Express Mobile App1. Download it to your mobile and start making the most of your Membership, every day.
Make your payments even speedier with access to Apple Pay, Samsung Pay and Google Pay2 available to eligible Card Members. It’s a safe and secure way to make payments while you’re on the go.
Simply load your Card details to your mobile wallet and use it to pay. You’ll continue to earn all the same rewards and benefits of your American Express Membership.
Relax knowing that with our Fraud Protection Guarantee, if your card is stolen, you won’t pay for unauthorised spending on your Account no matter what Card you have. From crediting your Account, to organising an immediate replacement Card3 – whatever the problem, our dedicated American Express Security Centre Team is there to help.
Had a change of heart about a recent purchase? If you’re refused a refund on an unused item within 90 days, Card Refund Cover will reimburse you for eligible purchases of up to $500 made on your eligible American Express Card4.
For full details of the insurance cover, please refer to the Qantas American Express® Discovery Card Insurance Terms and Conditions here.
Shop with confidence thanks to American Express 90-day Card Purchase Cover. We'll reimburse you on replacement or repair of damaged or stolen purchases made on your eligible American Express Card up to $2,500.
Exclusions, limitations and a $50 excess applies per person, per claim4.
We’ve made it as simple as possible for our Card Members to make an insurance claim if something goes wrong. As a Card Member, you can make an eligible insurance claim through our Chubb Claim Centre for American Express Card Members3.
Skip the online forms and speed through the checkout process with Amex Express Checkout. Simply use your American Express Account login details, choose your Card and we’ll auto-fill your information and payment details for you – all you need to do is confirm your order and wait for your goodies to arrive.
This service is available to all Card Members with an americanexpress.com.au User ID and Password.
Put your mind at ease with an added layer of security that protects you from fraud when making online purchases. When you buy online from a participating Safekey merchant we’ll SMS or email you a one-time code to ensure your Card is not being compromised. This security benefit costs nothing and registration is automatic.
If your Card is lost or stolen, you can order a replacement to wherever you are in the world, 24/7.
If you’re at home
You can order a replacement Card quickly and easily online. It will then be sent to the address that we have on file.
Follow this step-by-step process to apply for a Card replacement online.
1. Login to your account and click on ’Account Management’
2. Select the Card you would like to replace and the reason you’d like to replace it
3. Complete the Card Membership verification
4. Review your Online Card Replacement request and click to submit
To complete another Online Card Replacement request, simply tap ‘Back to Account Management’ and select ‘Order a replacement Card’ in the text box below the status.
Note: For your security, the same Card cannot be replaced again for 30 days.
If you’re away
Whether you’re interstate or international, you can order a replacement Card by calling our Customer Service Centre. They’ll be able to send your Card to any address in the world.
In Australia: 1300 882 538
Overseas: +61 2 9271 8669
You can still make transactions using your mobile wallet to continue getting the most of your membership benefits. If you haven’t loaded your Card to your mobile wallet yet, please click here.
Mobile App
Mobile Payments
Update your details
1. To use the App, you must be registered for Online Services. App Store is a service mark of Apple Inc.
2. Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd.
Google Pay, and the Google Logo are trademarks of Google LLC.
3. Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges.
4. The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your Qantas American Express Classic Credit Card or Qantas American Express Discovery Credit Card to pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the Qantas Discovery and Classic Credit Card Terms and Conditions here and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
Pay off your balance in monthly instalments
Plan It™ Instalments offers you a flexible way to pay off your Credit Card balance in equal monthly instalments, with 0% p.a. interest and a fixed monthly fee*. It’s already on your Card, so you can keep buying wherever you normally shop and pay later in instalments.
- You can create an Instalment Plan as long as your account is in good standing. We may limit the amount that can be transferred to an Instalment Plan.
- Each Instalment Plan will begin from the date it is successfully created, as communicated to you in your Online Account.
- Payment of your first Monthly Instalment will be due in your next payment cycle.
- You will be charged a Monthly Plan Fee for each Instalment Plan created.
- This fee will be charged each month your Instalment Plan is active and will be notified to you before you create the Instalment Plan.
- View the full Plan It™ Instalment Terms and Conditions here.
Get the most out of your Card
Whether you’re just getting started, looking to pay a bill, or travelling overseas, here’s everything you need to know about managing your Card.
Not a Qantas Discovery Card Member? Apply now.