It's all yours. Embrace it.
Your Gold Card isn't just a way to pay,
it's a way to live. From expanding your travel
horizon to enjoying once-in-a lifetime rewards,
explore the benefits of your Card here.
Complimentary Travel Insurance
Whether you’re travelling for business or pleasure, travel insurance is an essential part of any trip. That's why when you book and pay for your return trip with your American Express Gold Card, you can take advantage of complimentary domestic and overseas travel insurance for you, your family and your dependent children that are 25 years of age or younger1.
- Public Transport Accident Cover up to $300,000 in the event of an accident
- Travel Inconvenience Cover up to $200 if your flight departure is delayed
- Medical Emergency Expenses Cover up to $2,500,000 towards medical expenses
- Personal Baggage, Valuables, Money and Travel Documents Cover up to $10,000 to cover loss or damage to baggage, money or documents
- Trip Cancellation and Amendment Cover up to $10,000 in the event that your travel is cancelled
Sub-limits apply. Please refer to the ‘Schedule of Benefits’ section of the Insurance Terms and Conditions for full details.
Other important things to know (both domestic and international insurance):
- You must be aged 79 years or younger at the time of the qualifying travel purchase to be eligible for insurance cover.
- Cover only applies to Australian residents
- There is no cover for one-way trips where you have no plans to return to your home or work in Australia.
Other Terms, conditions and exclusions apply (such as maximum age limits, exclusions for pre-existing medical conditions and cover limits).
For full details of the insurance cover, including terms, conditions and exclusions, please refer to the American Express Gold Card, Insurance Terms and Conditions here.
The Hotel Collection2 includes over 500 curated properties in more than 30 countries worldwide from trusted brands like Hyatt and Hilton Hotels.
Book a stay of two consecutive nights or more at a property participating in The Hotel Collection and you can receive:
- A room upgrade at check-in, where available*
- A US$75 hotel credit at hotel check-out to spend on amenities like dining, spa or other leisure facilities**
Enjoy a range of benefits including up to 10% off standard rates at participating locations and additional driver fee waived3.
To take advantage of Hertz benefits, enrolment is required.
Enjoy complimentary membership to the Preferred Golf program4 with over 60 world-renowned golf resorts such as The K-Club in Ireland and Finca Cortesin Hotel, Golf & Spa in Spain.
You can enjoy:
- Complimentary room upgrade upon arrival, when available, subject to availability at check-in
- Late check-out, when available at check in
- Complimentary round of golf with every consecutive two night stay
- Stay More package offers discounted rounds of golf for two people, for every night of your stay
To receive the benefits of the Preferred Golf program, enrolment is required.
Benefits are subject to change and availability may vary by property.
Dreaming of your next adventure? Turn dreaming into doing by redeeming your Qantas Points for Classic Flight Rewards5 with Qantas and their participating partner airlines. Your points can be used for a one way, return or multi-destination Classic Flight Reward on over 50 partner airlines and their affiliates to over 1,000 destinations worldwide.
Complimentary Travel Insurance
You, your spouse and your dependent children, Additional Cardholders, their spouse and dependent children are eligible for insurance when you pay for a return trip with your Gold Card or Membership Rewards Points. Terms, conditions and exclusions apply (such as maximum age limits, pre-existing medical conditions and cover limits).1
American Express Travel
Global acceptance
1. Gold Card Travel Insurance: The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Gold Card to pay for your trip in order to be covered under the travel insurance. It is important you read the American Express Gold Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
2. The Hotel Collection. Valid only for new The Hotel Collection bookings of at least two consecutive nights with participating providers made through American Express Travel Online (americanexpress.com.au/travel or americanexpress.com.au/thc), Platinum Travel Service or Centurion Travel Service. Online bookings currently only available to Primary Card Members. Available only for Eligible Card Members of the following American Express Cards: American Express® Rewards Advantage Card, American Express® Explorer Credit Card, American Express® Platinum Reserve Credit Card, American Express® Gold Card, American Express® Gold Business Card, American Express® Platinum Card, American Express® Business Platinum Card® and American Express® Centurion Card. Excludes Gold Credit Card Members who are not also Australian Rewards Advantage, Gold or Platinum Charge Card Members. Payment must be made in full with an eligible American Express Card in the Card Member’s name. Card Member must travel on itinerary booked to be eligible for benefits described. Membership Rewards® points and Platinum Travel Credit cannot be used towards The Hotel Collection bookings as payment.
*The eligible Card Member will receive the credit as a deduction from the final hotel bill when checking out of the hotel; they will receive $1 for each eligible dollar spent up to $75 USD. Eligible spend includes dining, spa and resort activities. Eligible spend does not include charges for taxes, gratuities, fees and cost of room. Additional exclusions based on specific hotel restrictions may also apply (including without limitation purchases within the hotel that are unaffiliated and/or owned by third parties) - see hotel front desk for details. Credit must be used in conjunction with initial stay and cannot be carried over to another stay, is not redeemable for cash and expires at check-out. Credit is non-exchangeable and non-refundable and is applied in USD or equivalent in local currency based on exchange rate on day of arrival. Limit one credit per room, per stay. Three-room limit per Card Member per stay; back-to-back stays within a 24-hour period at the same property considered one stay. If an eligible Card Member cancels their room, any additional rooms will no longer qualify for benefits as the eligible Card Member must be staying at the hotel. Participating providers and benefits subject to change. Taxes, surcharges and additional fees are as supplied by the hotel at the time of reservation; however they are subject to change and will be charged as applicable at the time of settlement of your hotel account. Note that payments made in foreign currencies will be subject to a foreign currency conversion and fee at the time of payment upon departure.
**A one category room upgrade is based on availability and eligibility at check-in to the hotel.
3. Hertz. Hertz Gold Plus Rewards enrolment is required to access the benefits, please enrol at americanexpress.com.au/benefitenrol. 10% off Hertz's publicly available retail car rental rates excludes Special Offers, and is offered at time of booking at participating Hertz locations worldwide. One car-class upgrade applies to standard vehicles only, on rentals of five consecutive days or more, and is subject to availability. Fee-Waived Additional Driver, must be requested at rental location prior to collection and is subject to meeting Hertz's driving requirements. In all cases, a valid American Express Gold Card must be registered as the form of payment in your Gold Plus Reward membership profile. Benefits are only available for new reservations and Terms Apply - visit the website for full Terms and Conditions Hertz.com/AmexBenefits, Reservations can be made via americanexpress.com.au/travel, Hertz.com.au, or through Hertz worldwide telephone reservations when the member’s Preferred Rewards Gold Card benefits-enabled Gold Plus Rewards membership number is entered prior to completion of the booking
4. Preferred Golf. Card Member must enrol in the Preferred Golf Club program to receive the complimentary membership. Membership is valid for one year from date of enrolment with Preferred Golf Club. Complimentary renewal of the Club membership will be provided to an eligible Card Member upon booking a minimum of a two-night stay at eligible properties once per year. Room Reservations are subject to availability and must be made in advance through Preferredgolf.com prior to arrival. Payment must be made with an American Express Gold Card in the Card Member’s name. Offer is not valid for groups or conventions and may not be combined with other hotel programs or special offers including FINE HOTELS & RESORTS unless otherwise stated. Certain room categories are not available on the Preferred Golf rate. Offers are subject to availability, so early contact is recommended. Not available on pre-existing reservations. Fulfillment of the golf benefit is the sole responsibility of the American Express merchant. Golf benefit must be used during the stay and cannot be deferred. Back-to-back stays within a 24-hour period at the same property considered one stay. Participating providers and benefits are subject to change. Three room limit per Card Member, per stay. Please note that tee-off times are subject to availability – please clarify at time of booking.
5. Classic Flight Rewards seats are subject to capacity controls and availability is limited, particularly around peak times such as school and public holidays. Some flights may not have any Classic Flight Reward seats available. Taxes, fees and carrier charges are payable in addition to the Qantas Points required. For more information, click here.
American Express Invites opens the door to great music, theatre, dining, film, fashion and shopping experiences.
As a Gold Card Member, you have the chance to purchase tickets to sought-after events, often before they go on sale to the general public. Whether you’re a music fan, a film buff, a theatre lover, a follower of fashion or a keen foodie, we could get you some of the best seats in the house for a variety of concerts and shows.
Update your communication preferences to receive American Express marketing and you can be among the first in the know about all of our upcoming presales and other experiences we have to offer.
We've teamed up with Dimmi to give you a more rewarding dining experience. Now you can easily discover and book restaurants that warmly accept your Card, see American Express recommended restaurants and be kept in the know on some of the hottest places to eat right now.
Learn more about the partnership and discover good food here.
American Express Invites
Offers from the brands you love
Good food across Australia
Your everyday expenses can be more rewarding than you think. Every time you spend on your Card, you’re maximising your Qantas Points earning potential. By spending on your American Express® Gold Card you earn:
1.75 Qantas Points per $1 spent on selected Qantas products and services1 in Australia
0.75 Qantas Points per $1 spent on all purchases2
0.5 Qantas Points per $1 spent with government bodies in Australia
With that kind of points earning potential, it makes sense to use your American Express Gold Card every time you spend.
Enjoy selected offers for dining, shopping and more. Simply choose the offers you like online or on our mobile app, save them to your Card and meet the required spend to redeem the offer.
Visit your Online Services to start saving offers to Card now.
Shop at a variety of brands online and receive credit back on every eligible purchase. Check MyAmexShop regularly to keep up to date.
Register an account with MyAmexShop and link your eligible American Express Card to begin shopping and start earning credit to your Account.
Additional Cards
Refer a friend
You could earn Bonus Points for each friend successfully approved for an American Express Card. Login online or via the Amex Mobile App and start referring your friends. T&Cs apply.
Use your Card at more places
1. Selected Qantas products and services are Qantas passenger flights (with a QF flight number) purchased on the Qantas merchant account i.e. directly with Qantas, Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays and Qantas branded non-airfare products. Subject to the Qantas American Express Cards Points Terms and Conditions available here.
2. You must be a member of the Qantas Frequent Flyer program to earn Qantas Points. Membership and Qantas Points are subject to the Terms and Conditions available here. A Qantas Direct joining fee of $49p.a. applies. Qantas Points are earned in accordance with and subject to the Terms and Conditions of the Qantas Direct program for American Express Cards available here. Exclusions and limitations apply. Once Qantas Points have been transferred to your Qantas Frequent Flyer membership account, they are governed by the Terms and Conditions of the Qantas Frequent Flyer program and cannot be reversed. Merchants where you’ll earn 0.5 Qantas Points per dollar spent are government including the Australian Taxation Office, the Australian Postal Corporation (Australia Post), federal/state and local government bodies. Merchants where you’ll earn 0.75 Qantas Points per dollar spent include insurance excluding insurances offered by American Express; and telecommunications including goods and services purchased from phone, mobile and internet service providers.
Manage your Account
We've made it easy for you to manage your Account online.
There's more to paying your bill and viewing your transactions in the Amex Mobile App1 and Online Services. Discover Amex Offers.
Ways to pay your bill
Once you receive your statement, you'll be able to make payments through a number of our easy and secure options.
Register your bank details to pay by Direct Debit, through your Online Account or via the Amex Mobile App. You can also use BPAY® or use your points2 to pay for eligible purchases.
American Express have measures in place to keep you protected so you can shop anywhere with confidence.
An additional Card6 can be linked to your Card Account, to be used by family or a friend. If you’re enrolled in Qantas Direct, it’s a great way to earn more Qantas Points, as points earned on transactions on additional Cards are credited to the primary Card Member’s Account.
Amex Mobile App
Update your details
Complete your claim online
1. American Express Mobile App. To use the App, you must be registered for Online Services. You can register here or alternatively, you can reset your User ID or Password here. Local Champion full terms is available here. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc.
2. Select and Pay with Points. This is available to Primary Card Members enrolled in the Membership Rewards program. A minimum of 1,000 Membership Rewards points must be redeemed at any one time. Any credit to your Card Account cannot exceed the amount of the relevant Eligible Charges or the current outstanding balance on your Account. Certain fees and charges are excluded. Points will be debited immediately and the credit can take up to 72 hours to appear online. Credits processed after the Card account’s statement closing date will appear in the following statement. You are still responsible for payment of the amount due on your Card account by the due date. Subject to the Membership Rewards Terms & Conditions at membershiprewards.com.au/termsandconditions.
3. Fraud Protection Guarantee. Provided that you do not contribute to or unreasonably delay reporting any misuse of your Account and you have complied with your Card Conditions, you will not be held liable for any unauthorised charges.
4. Emergency Card Replacement. If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 363 687. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you will not be liable for any unauthorised charges.
5. Shopping and Purchase Protection. The American Express Gold Card Insurance is subject to terms, conditions, and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits) - see the full terms and conditions available here. The insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy held by American Express International, Inc. (ABN 15 000 618 208, AFSL No. 237996). Card members are not a party to the group policy, but may be able to claim under it as third party beneficiaries. This webpage does not take into account your objectives or financial situation. You should read the full terms and conditions to decide if this insurance meets your needs.
6. Additional Cards. Additional Card Members must be 16 years of age or over. Additional Card Members were previously referred to as “Supplementary Card Members”. The Primary Card Member will be liable to pay for all transactions made by Additional Card Members. The Primary Card Member cannot add an Additional Card under their own name or email address and cannot add an Additional card under the name or email address of a previously approved Additional Card application on the Account.