Explore your Platinum Card® Benefits
Platinum brings you access to a world full of unrivalled travel experiences, exclusive benefits and invitations, and a rewards program that flexes to your lifestyle. Whether it's inspiration on where Platinum gives you access or peace of mind through Platinum Insurance, discover how to get the most out of your Platinum Membership - you'll find all your benefits here.
Featured Platinum Benefits
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Amazon Prime Subscription Credit
Enjoy a credit for your monthly or annual Amazon Prime subscription up to the benefit limit of $84 per calendar year until 31 December 2025. A one-time enrolment is required. Exclusions apply.
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Global Dining Credit
Dine out on Platinum with up to $400 to spend per redemption period at over 2,000 hand-picked restaurants. That’s up to $200 to spend at participating restaurants in Australia and up to $200 to spend at participating restaurants abroad. Terms, conditions, and exclusions apply. A separate one-time enrolment is required. Benefit ends 31 December 2025.
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$450 Annual Travel Credit
Receive a Travel Credit each year to use for yourself or anyone you choose on eligible flights, hotels, or car hire.
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Platinum Travel Insurance
You, your spouse and your dependent children, Additional Cardholders, their spouse and dependent children are eligible for insurance when you pay for a return trip with your Platinum Card or Membership Rewards Points. Terms, conditions and exclusions apply (such as maximum age limits, pre-existing medical conditions and cover limits).
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Amex Experiences App
The Amex Experiences App* gives you unrivalled access to Platinum restaurants, travel, events and exclusive Member offers. Download to browse and book today.
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The American Express Global Lounge Collection
You deserve choices. With the American Express Global Lounge Collection®, we give you plenty, including access to 1,400+ airport lounges in over 650 cities around the world. Whether you're looking for a place to rest and recharge or somewhere to catch up on work, enjoy our growing network of lounges across 140 countries and counting.
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Platinum Service
Life is easier with your Platinum Card. Explore the features designed to make using your Card quick and convenient.
Travel Concierge
Let Travel Concierge arrange incredible travel experiences for you. Our team can recommend the latest luxury cruise, or help you plan an unforgettable round-the-world trip.
Additional Platinum Cards
To view the benefits available to an Additional Platinum Card Member and to apply,
You can apply for up to 4 Additional Platinum Cards, at no extra fee. All Membership Rewards points earned on these Cards are credited to your Account, so you can watch your points balance grow.
Check Spending Power
Simply enter the dollar amount you plan to spend and find out immediately, helping you make purchases confidently. Use the Check Spending Power tool in your Online Account or American Express app. Approval based on account status at the time of request
The Check Spending Power tool is available to help give you peace of mind by confirming in advance if a purchase is likely to be approved.
No Pre-set Spending Limit
Approval based on account status at the time of request Your Platinum Card does not have a pre-set spending limit because it is a Charge Card. However, this does not mean unlimited spending. Your purchases are approved based on a number of factors and as we get to know your spending patterns, we’ll adjust how much you can spend on your Card. You will be required to pay the amount you have charged to the Card, in full, each month
Your Platinum Card does not have a pre-set spending limit because it is a Charge Card.
Your Platinum Card brings you a world of value across categories you love
Dining
Receive a Global Dining Credit when you dine locally and abroad at a curated set of restaurants.
Events and Entertainment
Access specially curated experiences across the world of music, dining, art and more.
Insurance and Protection
Enjoy peace of mind with Platinum® Insurance across travel, purchase and refund protection.
Membership Rewards
Your Platinum Card places you on the very highest tier of the Membership Rewards program, with no expiry on your points.
Retail
Your Platinum Card® features new benefits and services designed to elevate your shopping experience with exclusive offers and partnerships.
Travel
Enjoy complimentary access to the Global Lounge Collection, receive an annual Travel Credit, exclusive fares and more.
Quick Links
Enrol into status benefits & view membership numbers
View exclusive statement credit offers and benefits
View exclusive statement credit offers and benefits
Invite a friend and earn Bonus Points when you successfully refer a friend
1. Amazon Prime Credit. Benefit Limit is $84 per calendar year: The benefit value is capped at $84 in each calendar year, whether you are on a monthly or annual subscription. You cannot carry any unused benefit value from one calendar year into the next. If Amazon increases its subscription fees at any time, this benefit will not cover any amount exceeding the benefit limit and you must cover the difference. Primary Card Member Only: The benefit is only available to the Primary American Express Australia Platinum Card Member using their Platinum Card; it is not available for payments made with any Additional Card. Enrol Your Card First: You must first enrol your Platinum Card before paying your Amazon Prime subscription to qualify for the benefit. Only subscriptions paid after enrolment are eligible for the benefit. You should ensure that your Platinum Card is set as your default payment method with Amazon Prime to avoid missing the benefit. If you use another card to pay your Amazon Prime at any time, you will not be eligible for the benefit for payments made on that card. Eligible Payments: Both monthly and annual subscriptions are eligible. The benefit only applies to Amazon Prime subscription payments, and excludes any additional purchases or charges, such as Prime Video purchases. Expiry or Withdrawal of Prime Benefit: The Amazon Prime benefit will expire on 31 December 2025. American Express can withdraw the Amazon Prime benefit at any time by giving you 60 days’ notice. After the expiry or withdrawal of the benefit, credits will cease but your Amazon Prime subscription will continue unless you cancel it. You may cancel your Amazon subscription at any time by accessing "Manage Prime Membership" on your Amazon account and changing your membership settings. Direct Payments Only: Your Amazon Prime subscription must be made in Australian Dollars online at amazon.com.au/prime or via the Amazon Prime app to be eligible for the benefit. If you pay using third party payment providers, such as PayPal or Buy Now Pay Later providers, you will not be eligible for the benefit. About Credits: Credit(s) should appear on your billing statement within 30 days from the date of subscription payment but may take longer. Credit(s) are not redeemable for cash or any other payment form. Your use of Amazon Prime: Your use of the Amazon Prime service (including your subscription) is governed solely by Amazon Prime’s terms and conditions (including privacy policies). American Express is not responsible in any way for Amazon or its services. Inquiries or complaints related to the Amazon Prime service should be directed to Amazon Customer Service. Amazon, Amazon Prime, Prime Video, Amazon Music and all related logos are trademarks of Amazon.com, Inc. and its affiliates. Prime Free Delivery excludes select remote areas. Starting 2 July 2024, Prime Video will include limited ads. Our General Offer Terms. Our General Offer Terms also apply to the Amazon Prime benefit and contain important additional terms.
2. Global Dining Credit.
Maximum amount back is $200 on spend at participating local restaurants (Local Dining Credit) and AUD$200 on spend at participating abroad restaurants (Abroad Dining Credit) per redemption period: Each redemption period resets on 1 January until the offer end date of 31 December 2025. The redemption periods are:
- 05 July – 31 December 2022
- 1 January – 31 December 2023
- 1 January – 31 December 2024
- 1 January – 31 December 2025
Spend can be in one or more transactions. You cannot carry any unused offer value from one redemption period into the next.
Primary Card Member Only: The Benefit is only available to Primary American Express Australia Platinum Card Members using their Platinum Personal Charge Card. Transactions made with an Additional Card is not eligible for this Benefit.
Save this Benefit First: A one-time enrolment is required. You must first save the Benefit to your Platinum Card before making your payment to qualify for the Benefit. Benefit limited to the Card to which the offer is saved and only spend on this Card counts towards the Benefit. If you use another card to make a payment at any time, you will not be eligible for the Benefit on that card. If you switch to a new Card product that is not eligible for this Benefit, enrolment will be removed from your Card Account. If a Card you hold is ineligible, you will not be able to see the Benefit, nor will you be able to save the Benefit to the Card. If you are no longer eligible for this Benefit due to a change in Account status, including but not limited to fraudulent flags, suspension or cancellation, it will be removed from your Account.
Eligible Transactions: Benefit only available for dine-in services made in-person at a participating restaurant, full list can be found here. Participating restaurant list subject to change without notice, please check before you dine as you won’t be eligible to receive a credit if the restaurant isn’t on the list at the time of your transaction.
Excluded Transactions: Benefit excludes purchases of gift cards and vouchers, transactions made towards deposits charged upfront by the venue, booking, cancellation, and no-show charges, takeaway or dine-at-home services. If you spend in a currency other than Australian Dollars a Currency Conversion Fee of 3% applies and this fee does not count towards the Benefit. For more information regarding charges made in foreign currencies refer to your Card Member Agreement.
Direct Payments Only: If you pay using payment processors such as QR payment or restaurant in-app purchases, you may not be eligible for the Benefit. Please request to pay at the restaurant’s designated checkout register.
Award of Credits: Credit(s) should appear on your billing statement within 30 days from the date of payment but may take longer. Credit(s) are not redeemable for cash or any other payment form. Credit may be reversed if your qualifying purchase is refunded or cancelled.
Expiry or Withdrawal of Benefit: The Benefit will expire on 31 December 2025. American Express can withdraw the Benefit at any time by giving you 60 days’ notice.
Your use of participating restaurants: Your purchase of goods and/or services from the participating brands is governed by their respective terms and conditions (including privacy policies). American Express is not responsible in any way for the goods and/or services of the participating brands. Inquiries or complaints related to the participating brands' goods and/or services should be directed to their customer service.
Our General Offer Terms: Our General Offer Terms also apply to the Benefit and contain important additional terms.
3. Platinum Travel Credit
If your Card has a Travel Credit benefit, the Primary Card Member is eligible for an annual Travel Credit, subject to Travel Credit Terms and Conditions at americanexpress.com.au/platinumtravelcreditterms . The Travel Credit can be redeemed through American Express Travel Online on a single eligible travel booking by selecting the Travel Credit when you checkout. To redeem the Travel Credit, the full value of the Travel Credit (or more) must be charged to the eligible Primary Card. Eligible travel includes flights, hotels and car hire when you prepay in advance. The Travel Credit can be used for 365 days from the benefit anniversary date and cannot be used past the expiration date. To check the expiration date of your Travel Credit if you have not already redeemed it, please visit americanexpress.com.au/travel; log in and click ‘Travel Credit’. If your booking is cancelled, and your Travel Credit has already been used and associated statement credit applied to your account, you will forfeit your annual Travel Credit benefit and American Express may reverse the statement credits issued. You need to be able to spend on the Card to access the Travel Credit benefit and it should be credited to your Card Account within 3 business days but may take up to 30 days. Your account must be in good standing and you must have paid the annual fee and minimum payment by the due date. If you cancel your Card, change your rewards program or Card type, you will no longer be eligible for the Travel Credit.
4. Platinum Travel Insurance
Platinum Card Insurance: IMPORTANT INFORMATION: If the unexpected happens on your travels and a medical emergency arises, your first port of call is Chubb Assistance. In the event of an incident and to ensure you get appropriate, and fast, treatment from a doctor who speaks your language, you must call Chubb Assistance on +61 2 9335 3492 or the number on the back of your Card before seeking medical treatment, or you may be responsible for your medical expense costs.
The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Platinum Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Platinum Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
5. Fine Hotels + Resorts
Average AU$800 value based on Fine Hotels + Resorts bookings in 2021 for stays of two nights. Actual value will vary based on property, room rate, upgrade availability and use of benefits. Certain room categories are not eligible for upgrade; call Platinum Travel for details. Special amenity and / or Experience Credit and Platinum benefits vary by property; call Platinum Travel for details. Experience credit[s] will be applied to eligible charges up to the amount of the Experience Credit. Advance reservations are recommended for certain Experience Credits. Valid only for new Fine Hotels + Resorts bookings made through Platinum Travel Service, Business Platinum Travel Service, Centurion Travel Service, or American Express Travel Online. Available for Australian Platinum Charge Card Members and Centurion® Members only, and excludes Platinum Credit Card Members who are not also Australian Platinum Charge Card Members or Centurion Members. Payment must be made in full with an American Express Card in the Australian Platinum Card Member's or Centurion® Member's name. Primary Card Member may be able to use Membership Rewards® points and /or Travel Credit on the American Express Travel website or on request through Platinum Travel Service or Centurion Travel Service, as payment towards Fine Hotels + Resorts, if the selected hotel and room type provides you the option to prepay in advance. Platinum Card Member or Centurion Member must travel on itinerary booked to be eligible for benefits described. Noon check-in and room upgrade are based on availability and are provided at check-in. Benefit restrictions vary by Fine Hotels + Resorts property and cannot be redeemed for cash, and may not be combined with other offers unless indicated. Benefits and additional Fine Hotels + Resorts promotions are only applied at checkout and expire at checkout. Participating Fine Hotels + Resorts properties and benefits are subject to change. Limit one benefit package per room, per stay. Three room limit per Card Member, per stay. Back-to-back stays booked by a single Card Member, Card Members staying in the same room or Card Members traveling in the same party within a 24-hour period at the same property are considered one stay and are ineligible for additional Fine Hotels + Resorts benefits (“Prohibited Action”). American Express and the Property reserve the right to modify or revoke Fine Hotels + Resorts benefits at any time without notice if we or they determine, in our or their sole discretion, that you may have engaged in a Prohibited Action, or have engaged in abuse, misuse, or gaming in connection with your Fine Hotels + Resorts benefits.
- Benefits vary by property; call Platinum Travel Service or Centurion Travel Service for details.
- The type and value of the daily breakfast (for two) varies by property; breakfast will be valued at a minimum of US$60 per room per day.
- Complimentary In-Room Wi-Fi is provided. In the case where a Property includes cost of Wi-Fi in a mandatory resort fee, the Card Member will receive a daily credit from the Property in the standard amount that the Property charges for Wi-Fi. The credit will be issued on the Card Member's final statement upon check-out.
6. The American Express Global Lounge Collection®
The Centurion® Lounge: . Platinum Card Members have complimentary access to all locations of The Centurion Lounge. Gold Card and Green Card Additional Cards on your Platinum account are not eligible for complimentary access. All access to The Centurion Lounge is subject to space availability. To access The Centurion Lounge, Platinum Card Members must arrive within 3 hours of their departing flight and present The Centurion Lounge agent with the following upon each visit: their valid Card, a boarding pass showing a confirmed reservation for a departing flight on the same day on any carrier and a government-issued I.D. Note that select lounges allow access to Card Members with a confirmed reservation for any same-day travel (departure or arrival). Refer to the specific location’s access policy for more information. Failure to present this documentation may result in access being denied. Card Members must be at least 18 years of age to enter without a parent or legal guardian. All Centurion Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. American Express reserves the right to remove any person from the Lounge for inappropriate behavior or failure to adhere to rules, including, but not limited to, conduct that is disruptive, abusive or violent. Soliciting other Card Members for access into our lounge is not permissible. Hours may vary by location and are subject to change. Amenities vary among The Centurion Lounge locations and are subject to change. Card Members will not be compensated for changes in locations, rates or policies. In addition to the complimentary services and amenities in the Lounge, certain services, products or amenities may be offered for sale. You are responsible for any purchases and/or servicing charges you make in The Centurion Lounge or authorize our Member Services Professionals to make on your behalf. Services available at the Member Services Desk are based on the type of American Express Card used to enter the Lounge. American Express will not be liable for any articles lost or stolen or damages suffered by visitors to The Centurion Lounge. If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with lounge access in any way or that you intend to do so, we may remove access to The Centurion Lounge from the Account. Use of The Centurion Lounge is subject to all rules and conditions set by American Express. American Express reserves the right to revise the rules at any time without notice.
The Centurion Lounge – Sydney & Melbourne, Australia: Guest access policies for The Centurion Lounges in Sydney and Melbourne, Australia may vary to the Global Lounge Collection terms. For more information on the Australian Lounges access, visit americanexpress.com.au/airportlounge.
Escape Lounges – The Centurion® Studio Partner: This benefit is available to the Platinum Card. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Card Members receive complimentary access to all US locations of the Escape Lounges. Card Members may enter with up to two complimentary guests. Card Member must present his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and government-issued I.D. Card Member must be at least 18 years of age to enter without a parent or legal guardian. All Escape Lounge visitors must be of legal drinking age in the jurisdiction where the Lounge is located to consume alcoholic beverages. Please drink responsibly. Card Member must adhere to all house rules of participating lounges. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Escape Lounge customers, including access to purchase non-complimentary items. Some product features may be subject to additional charges. Escape Lounge locations are subject to change. Additional restrictions may apply
Delta Sky Club: Effective January 1, 2024: Eligible Card Members travelling on a same-day Delta-operated flight with Basic Economy (E) fare tickets will not have access to the Delta Sky Club or to Grab and Go. This benefit is available to the Platinum Card Members. Platinum Card Members must present their valid American Express Card, government-issued I.D., and boarding pass to the Delta Sky Club ambassador. Boarding pass must show a reservation for a same-day Delta-operated flight (Delta or Delta connection) departing from or arriving at the airport in which the Delta Sky Club is located. Name on boarding pass must match name on the Card. Eligible Platinum Card Members on departing flights can only access the Delta Sky Club within three hours of their flight's scheduled departure time. During a connection between Delta-operated flights on the same ticket, you may use the Delta Sky Club in your connecting airport at any time during the layover. Delta reserves the right to limit access for non-revenue flyers at any Delta Sky Club. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Access to Delta Sky Club partner lounges is not permitted. Individuals must be at least 18 years of age to access Delta Sky Club, and 21 years of age to access locations with a self-service bar, unless accompanied by a responsible, supervising adult who has access to the lounge. Eligible Card Members must adhere to all Delta Sky Club House Rules while accessing participating airport clubs. Participating airport clubs and locations subject to change without notice. Eligible Platinum Card Members may bring guests into the Delta Sky Club subject to the most current Delta Sky Club access and pricing policies, and must use their valid Platinum Card as the payment method for guest access. Guests must also be flying on a same-day Delta-operated flight. Guest access and fees subject to terms and conditions of participating airport clubs.
For the most current Delta Sky Club access and pricing policy, please visit delta.com/skyclubaccess. All Delta Sky Club rules apply to Delta Sky Club membership and use. To review the rules, please visit delta.com/skyclub. Benefit and rules subject to change without notice. Additional restrictions may apply.
Plaza Premium Lounges: This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Card Members receive complimentary access to any global location of Plaza Premium Lounges. Card Member must present their valid Card, a confirmed boarding pass for same-day travel on any carrier and government-issued I.D. In some cases, Card Member must be 21 years of age to enter without a parent or guardian. Card Members may bring up to two (2) guests into Plaza Premium Lounges as complimentary guests. Card Member must adhere to all house rules of participating lounges. Card Members and their guests will receive all of the complimentary benefits and amenities afforded to the Plaza Premium Lounge customers, as well as access to purchase non-complimentary items. Some product features may be subject to additional charges. Plaza Premium Lounge locations are subject to change.
Virgin Australia: Access is complimentary for Primary Platinum Card Member and one complimentary guest only. The Primary Platinum Card Member and guest must be travelling with Virgin Australia domestically on the same Virgin Australia flight. Access is to Virgin Australia-branded lounges in Australia only. Name on boarding pass must match the name on Platinum Card and boarding pass must be presented. The Platinum Card Member and guest must present their physical valid Card and same-day boarding pass (containing your Virgin Australia Velocity Frequent Flyer number and status) to Virgin Australia lounge agents. One guest per Primary Platinum Card Member permitted. All access is subject to space availability. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. This benefit is subject to change.
Lufthansa: This benefit is available to Platinum Card Members. Additional Gold Cards and Additional Green Cards on your Platinum Card Account are not eligible for complimentary access. Platinum Card Members have complimentary access to select Lufthansa Business Lounges (regardless of ticket class) and Lufthansa Senator Lounges (when flying business class) when flying on a Lufthansa Group flight. To access the Lufthansa lounges, Platinum Card Members must present their valid Platinum, a government issued I.D., and a same-day departure boarding pass showing confirmed reservation on a Lufthansa Group flight (Lufthansa, SWISS and Austrian airlines). Card Members must adhere to all rules of participating lounges. Participating lounges and locations subject to change without notice. Additional guest access and fees subject to terms and conditions of participating lounges. In some Lounges the Platinum Card Member must be at least 18 years of age to enter without a parent or guardian. Must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. For the most current list of Lufthansa lounges, guest access requirements, rules, and pricing policy, please visit https://www.lufthansa.com/de/en/lounges.
Priority Pass™ - Platinum Personal Charge Card: This benefit is available to Platinum Personal Charge Card Members. Platinum Card Members and one Additional Platinum Card Member as nominated by the Primary Card Member may enrol in the Priority Pass™ program. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Priority Pass is an independent airport lounge access program. You acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members whose Card Account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. If the Card Account is canceled, you will not be eligible for Priority Pass and your enrollment will be cancelled. At any visit to a Priority Pass lounge that admits guests, you may bring in 1 guest for no charge. You will be charged the prevailing retail rate for any additional guests. Some lounges do not admit guests. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 10-14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. To receive immediate access to the lounges after enrolling in Priority Pass, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, visit prioritypass.com/activation.
Priority Pass™ - Platinum Business and Corporate Charge Card: This benefit is available to Platinum Business and Corporate Charge Card Members. Platinum Card Members and one Employee Platinum Card Member as nominated by the Primary Card Member may enrol in the Priority Pass™ program. Additional Gold Cards and Additional Green Cards on your Platinum account are not eligible for complimentary access. Priority Pass is an independent airport lounge access program. You acknowledge and agree that American Express will verify your Card Account number and provide updated Card Account information to Priority Pass. Priority Pass will use this information to fulfill on the Priority Pass program and may use this information for marketing related to the program. Once enrolled, Platinum Card Members whose Card Account is not cancelled may access participating Priority Pass lounges by presenting your Priority Pass card and airline boarding pass. If the Card Account is canceled, you will not be eligible for Priority Pass and your enrollment will be cancelled. At any visit to a Priority Pass lounge that admits guests, you will be charged the prevailing retail rate for any guests. Some lounges do not admit guests. In some lounges, Priority Pass member must be 21 years of age to enter without a parent or guardian. Priority Pass members must adhere to all house rules of participating lounges. Amenities may vary among airport lounge locations. Conference rooms, where available, may be reserved for a nominal fee. Priority Pass lounge partners and locations are subject to change. All Priority Pass members must adhere to the Priority Pass Conditions of Use, which will be sent to you with your membership package, and can be viewed at www.prioritypass.com. Upon receipt of your enrollment information, Priority Pass will send your Priority Pass card and membership package which you should receive within 10-14 business days. If you have not received the Priority Pass card after 14 days, please contact American Express using the number on the back of your American Express® Card. To receive immediate access to the lounges after enrolling in Priority Pass, you can activate your membership online by using your Priority Pass membership details to receive a Digital Membership Card. For a step-by-step guide on the activation process, visit prioritypass.com/activation.
Additional Global Lounge Collection Partner Lounges: American Express offers access to additional lounges in the Global Lounge Collection where Platinum Card Members have complimentary access to participating locations. Card Members must present their valid Platinum Card, a government-issued I.D., and a boarding pass showing a confirmed reservation for same-day travel on any carrier. Guest access and associated fees are subject to the terms and conditions of the participating lounge provider. Participation, locations, rates, and policies of lounges are subject to change without notice, and Card Members and their guests will not be compensated for such changes. Amenities, services, and hours may vary by participating lounge and are subject to change without notice. American Express and the participating lounge will not be liable for any articles lost or stolen, or damages suffered by the Card Member or guests inside the participating lounge. For participating lounges with a self-service bar, the Card Member may be required to be of legal drinking age in the participating lounge jurisdiction to enter without a parent or legal guardian. All Card Members and their guests must be of legal drinking age to consume alcoholic beverages. Please drink responsibly. Each participating lounge may have their own policy allowing for children under a certain age to enter for free with the Card Member who is a parent or legal guardian. Card Member must adhere to all house rules of participating lounges If American Express, in its sole discretion, determines that the Card Member or their guests have engaged in abuse, misuse, or gaming in connection with access to participating lounges in any way, or that the Card Member or their guests intend to do so, we may remove access to the Additional Lounges from the Account. American Express and the participating lounge reserve the right to revise the rules at any time without notice. For the most current list of participating lounges and access requirements, please use the Lounge Finder feature in the American Express App or visit americanexpress.com.au/platinumlounges.
* Amex Experiences App: Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
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