Welcome to the American Express Lounge at Brisbane Entertainment Centre
Relax before the show
Card Members are invited to relax before the show at the American Express Lounge at Brisbane Entertainment Centre.
The Lounge is designed for you and your guests to enjoy prior to the show, away from the busy crowds. There's a range of food and drink available to purchase, with a wait staff service to bring your order to the table.
The lounge is located on Level 2, near Door 6.
10% off Food & Beverages
Simply present and pay with your American Express Card at participating outlets and receive 10% off your order at checkout. Exclusions, T&C's apply.1
Lounge Access
To gain entry, simply show your American Express Card at the door.
Please note:
- All lounges are open from the time the main venue doors open, until the start of the main act
- Each Primary and Additional Card Member may invite up to 3 guests into the lounge (Centurion and Platinum Charge Card Members may invite up to 5 guests)
- Entry is subject to capacity and granted on a first come first served basis. Wait times may apply.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express card(s) immediately.
Brisbane Entertainment Centre
Entertainment Lounge Access
Simply present your American Express Card at the entry to enjoy Member-only access to the American Express Entertainment Lounge. Elevate your experience with premium food and beverages, reserved seating and more. Wait times, T&Cs apply.
Special Offers
Keep an eye out for unique offers exclusive to Brisbane Entertainment Centre. Card Members can receive special once-off perks such as F&B vouchers, two for one offers, complimentary snacks & more via email, so be sure to subscribe.
Complimentary Beverage Offer
Join us in the Amex Entertainment Lounge to take advantage of a complimentary beverage for Card Members at select events. T&C's Apply2
Pop Up Experiences
Card Members can access pop-up experiences including pop up merchandise stores, the Amex More Machine, Amex After Parties and more at select events. To be in the know, keep an eye on your emails in the weeks leading up to your next show or concert.
Amex Pass
Card Members visiting the Amex Lounge can now save time at check-in with Amex Pass™. To use Amex Pass, ensure the Amex App is downloaded onto your mobile device, and that you know your login details. Once you reach the lounge, simply scan the QR code at entry and follow the prompts.
Express Cloaking
Card Member express cloaking is available at Brisbane Entertainment Centre from September 2024. Simply use the Amex express queue and show your American Express Card when checking in your items. T&Cs Apply3.
Relax before the show
Elevate your pre-show experience before your next show, game or concert and join us in the Entertainment Lounge, exclusive to American Express Card Members. Escape the crowds and take advantage of a variety of benefits:
- Seating for all Card Members
- Premium food & beverage offering for purchase
- Wait staff service and at-table ordering
Lounge access
To gain access to the American Express Lounge at Brisbane Entertainment Centre, show your American Express Card at the door. Capacity is limited. Wait times may apply.
Located on Level 3
See all that you can expect when you're
Entertainment Lounge Conditions of Entry:
To gain access to the American Express Lounge at Brisbane Entertainment Centre simply show your American Express Card at the door.
Please note:
- Entertainment Lounges open from the time main venue doors open, and close at the start of the main act
- Each Primary and Additional Card Member may invite up to 3 guests into the lounge (Centurion and Platinum Charge Card Members may invite up to 5 guests)
- Entry is subject to capacity and granted on a first come first served basis. Wait times may apply.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express card(s) immediately.
Privacy & Security
We use your personal information such as name, account number and transaction information to manage your participation in the offer and track your spend. We will only ever use your personal information strictly in accordance with the American Express Online Privacy Statement.
American Express Card Member Express Cloaking Benefit
Terms & Conditions – Brisbane Entertainment Centre
To access the Amex Card Member Express Cloaking at Brisbane Entertainment Centre, simply use the express queue and show your American Express Card at the cloak room. Please note:
- The Amex Express Cloaking queue is available from the venue external door opening and closing. Timings vary for each event and can be accessed on the Brisbane Entertainment Centre website.
- Each Primary and Additional American Express Card Member can receive Express Cloaking access for up to three (3) guests (Primary and Additional Centurion and Platinum Charge Card Members can cloak up to 5 guests)
- Express entry for Amex Express Cloaking is granted on a first come first served basis. Wait times may apply.
- American Express bear no liability for the operation of the Card Member ‘Express Cloaking’ Benefit, or any loss or damage to their property held at Brisbane Entertainment Centre. All operations of this activity are provided by Brisbane Entertainment Centre and are subject to venue cloaking requirements.
- American Express has a no tolerance policy in relation to inappropriate behaviour at any American Express venues, partner venues or sponsored events (Locations). This includes (but is not limited to) any level of abusive, aggressive or offensive behaviour toward any American Express or partner employee, or any other guests. American Express also promotes responsible consumption of alcohol at its Locations. Should you or any of your guests exhibit (what we deem to be) inappropriate behaviour at any American Express Location, we reserve the right to cancel your American Express Card(s) immediately.
- All items checked into the Cloakroom will be subject to a security search prior to cloaking that is determined by Brisbane Entertainment Centre
- Brisbane Entertainment Centre retains the right be refuse cloaking at the venue’s cloak room if an item is deemed too bulky or dangerous in nature.
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