Pay in style with the Amex Band
Enjoy the convenience of hands-free payment with the Amex Band
Live life simply. In style.
Your Amex Band
What is the Amex Band?
Amex Band is an adjustable wearable to be worn around your wrist that allows you to enjoy the convenience of making contactless payments hands-free. Your Amex Band is linked to your American Express Card account so you can continue to earn Membership points while you shop.
What is it made from?
Made from genuine leather Amex Band is the easy way to pay in style. American Express has partnered with artisanal, fine leather-goods manufacturers Jean Rousseau and HIRSCH to produce sustainably sourced, genuine leather wristbands to make it even easier, and stylish, to shop and save at Vogue American Express Fashion's Night Out.
FAQs
In the event that your Amex Band is lost or stolen, or you wish to suspend the ability to make charges for any reason, you can click here and follow the prompts to make necessary arrangements. You can also call us using the number on the back of your card for further assistance.
If your Amex Band is lost, stolen or compromised in any way or if you become aware of any unauthorised use of your card account we can suspend your card account to prevent further unauthorised use.
Just like your plastic card, your Amex Band is designed to be used for tap and pay purchases. Simply position the embedded chip underneath the American Express logo of your Amex Band and tap it against the payment terminal at the check-out.
If you encounter any errors regarding making transactions with your Amex Band at a payment terminal that normally accepts American Express Contactless Cards you can ask to cancel and try again or for any additional assistance you can always contact us on the number on the back of your card.
No batteries, no charger, no worries. You do not need to charge your Amex Band as your Amex Band only operates using the power from payment terminals.
If you missed the event unfortunately you will not be able to receive an Amex Band. The Amex Band was offered at the Vogue American Express Fashion’s Night Out only as a one-time offer.
As with all Amex Cards your Amex Band has an expiry date. Your Amex Band will be automatically deactivated on expiry in 4 years after being issued. Amex Bands were issued to you free of charge as a one-time offer at Vogue American Express Fashion’s Night Out on either Friday 31st of August in Melbourne, or Thursday 6th of September in Sydney.
Your ongoing use is subject to the Terms and Conditions outlined in your Card Member Agreement – you can chose at any time to suspend transactions on your Amex Band using your Online Services account.
To ensure your private information is kept safe and secure, tokenisation is utilised for your Amex Band. This enables us to better protect your private information against risks of fraud and eliminates the need to store your real card account numbers at payment terminals in stores.
As always use of your Amex Card and Amex Band is covered by our Card Fraud Protection which protects you from unauthorised spending.
Your Amex Band is linked to one American Express Card account, and will remain linked until deactivation occurs. Your Amex Band cannot be transferred or replaced with a different card after linking. Your Amex Band can not be linked to a Global Corporate Payment Card or a Bank Issued Card.
You can use your Amex Band anywhere that Amex Contactless Cards are accepted.
As a one-time offer, your Amex Band was offered to you free of charge. No warranties, returns or replacements will be made. We do not manufacture the Amex Wearables. As such, we make no guarantee or warranty as to the quality of the Amex Wearable, its fitness for purpose or whether or not it meets any descriptions or promises made by us or our staff.
Your Amex Band should be treated with care at all times. Your Amex Band is made of genuine leather, which is subject to wear and tear. The chip and antenna located inside your Amex Band enables the Amex Band to work. If these components are damaged it is likely your Amex Band will not function properly. If your band no longer functions and you wish to cease using it you can you can click here and follow the prompts to suspend the ability to make charges. You can also call us on the number on the back of your card for any assistance.
Making Payments with your Amex Wearable
Linking your American Express Card account to a compatible Amex Wearable allows you to tap & pay in-store using your Amex Wearable. Your Card Member Agreement governs the use of your card account at all times.
Security
Your Amex Wearable will remain linked to your Card account and can be used to make payments until it is deactivated by you or by us. You must keep your Amex Wearable safe and secure at all times – in the same way you would your actual Card. Never share your Amex Wearable with another person. If you do let someone else use it, you will be responsible for their use of your Card account with the Amex Wearable.
We recommend you always keep your Amex Wearable in a safe and secure place when you are not wearing it.
Suspension and Deactivation
All Amex Wearables are automatically deactivated 4 years after being issued. You can also deactivate your Amex Wearable at any time by calling American Express using the number on the back of your card, or by logging onto your Online Services on the American Express website. Once your Amex Wearable is deactivated, it cannot be re-linked to a card account and cannot be used again to make payments.
We may suspend your Amex Wearable from use at any time in our absolute discretion. We may do this for example due to fraud or security concerns or for operational reasons.
Unauthorised Use & Lost/Stolen Wearables
Call us immediately using the number on the back of your card if your Amex Wearable is lost, stolen or compromised in any way or if you become aware of any unauthorised use of your card account. We can suspend your card account to prevent further unauthorised use.
Using your information
When you link your Card account to your Amex Wearable, we will use your information to manage your use of your Amex Wearable. We always use your information in accordance with the American Express Online Privacy Statement.
No Warranties or Returns
The Amex Wearable is provided for free. We do not manufacture the Amex Wearables. As such, we make no guarantee or warranty as to the quality of the Amex Wearable, its fitness for purpose or whether or not it meets any descriptions or promises made by us or our staff.