With so many ways to pay your Card bill, you’ll find one that makes life simple.
Looking for Corporate Cards? Click here to view the bill payment options available to you
Pay Bill Online
This fast, simple payment method allows you to register your bank details via American Express Online Services, then pay your American Express bill anytime from your Online Account.
Getting set up is easy – you’ll just need your BSB and Account Number handy.
You only need to register your details once, and it’s secure, so you don’t need to worry about your details falling into the wrong hands.
Paying your bill is easy and safe with the Amex App
Download the Amex App, and once you have setup Pay Bill Online you can select “MAKE A PAYMENT” on the Home & (and) Statements tab(s) within the Amex App. Simply choose the date and amount to make payments on your Account wherever you are. You can also check your Membership Rewards points balance and use points to pay off your purchases straight from your mobile1.
Paying your bill via Direct Debit
A Direct Debit lets you pay bills automatically, so you don't have to worry about missing due dates. Simply provide your bank account details to American Express and tell us the amount you’d like to pay each month.
Please note, our online enrolment is not available for Direct Debit payments from Joint Accounts.
If you have a Joint Card Account or would like to set up a Business or Company Account, you will need to complete an application form.
• Credit Card Direct Debit Form
• Charge Card Direct Debit Form
You will receive a letter to confirm if your enrolment has been successful or not. Keep in mind that it’s important you continue paying your Account using another payment option until your Direct Debit plan begins.
Paying your bill via PayID
You can pay your Card bill faster directly from your bank account using your unique American Express Card PayID.
Before paying for the first time, you must activate your Amex Card PayID by visiting americanexpress.com.au/activatepayid or by logging into your Online Account, selecting the ‘Payments’ tab and clicking on ‘View or Activate your PayID’.
Once activated, you can pay your Card bill directly from your bank using mobile or internet banking :
- Log in to your preferred bank account
- Choose email as the PayID payment type
- Enter your unique American Express Card PayID
- Follow the prompts to make a payment (the payment reference field is optional)
Payments should arrive in under a minute. Once received, your payment will appear on your Account within 24 hours.
You can also opt-in for Card Alerts to be notified that your payment has been received.
Got a question? Check out our Frequently Asked Questions here
View the American Express Card PayID Terms and Conditions here.
Note: Your bank may apply daily transaction limits or hold a payment for additional security checks. Contact your financial institution for further details.
Paying your bill via BPAY®
You can pay your Credit Card bill directly from your bank account using BPAY®.
- For all Cards excluding David Jones Cards: Biller Code: 5082
- For David Jones Credit Cards: Biller Code: 88013
- Customer Reference Number: Your 15 digit Card number
It’s important to know that BPAY® payments can take up to three business days to process, so you should make the payment at least three business days before your statement due date.
The daily BPAY® transaction limit for American Express payments is $1,000,000. However, banks may have a lower default payment threshold. To request a higher transaction limit, please contact your remitting bank.
Paying your bill in person
You can make payments in person at any Australia Post Office. Simply take your EFTPOS card or Cheque (where accepted), your Card, and your current posted Card Account statement with you. Payments are limited to no greater than your current Card Account closing balance and you will be charged a $3 handling fee. It can take up to three days to process your payment. If you’re enrolled in Online statements, then you won’t be able to pay in person.
Cash payments are no longer accepted.
Get the most out of your Credit Card with Plan ItTM
Plan ItTM Instalments is designed to give you the flexibility to pay off your Card balance the way you want. You can realise a dream and try new experiences, then pay off your balance in monthly instalments with 0% interest and a fixed monthly fee2.
Plan It in 3 simple steps
1. Choose an amount over $150 to pay from your total balance.
2. Select the length of your instalment plan – either 3,6,9 or 12 months.
3. Review the terms & monthly fee of your chosen plan and confirm. It’s that easy.
Understanding your bill
Find out everything you need to know about understanding your Card bill, including minimum repayments, setting up an automatic payment, payment instalments, and more.
What do you want from a Card?
Everyone’s different, so you need a Card that has benefits that best suit your lifestyle.
Choose the Card with benefits that best suit you.
Travel
Earn Membership Rewards® points from
everyday spending
Frequent Flyer
Maximise rewards for
every trip
Platinum
Enjoy premium
benefits and service
Rewards
Make living your
best life go further.
Looking for Business Cards?
Live life to the fullest with American Express Membership
As an American Express Card Member, you get to enjoy travel benefits that take you further, points that are more rewarding, and services that open more doors around the world.
Want to learn more about Credit Cards?
Maximise your Membership
Make sure you’re making the most of your Card benefits
Your credit limit
Everything you need to know about your Credit Card limit
Manage your Account
We’ve made managing your Account super simple
1. Using Points for Purchases. This is available to Primary Card Members enrolled in the Membership Rewards program. A minimum of 1,000 Membership Rewards points must be redeemed at any one time. Any credit to your Card Account cannot exceed the amount of the relevant Eligible Charges or the current outstanding balance on your Account. Certain fees and charges are excluded. Points will be debited immediately and the credit can take up to 72 hours to appear online. Credits processed after the Card Account’s statement closing date will appear in the following statement. You are still responsible for payment of the amount due on your Card Account by the due date. Subject to the Membership Rewards Terms and Conditions at membershiprewards.com.au/termsandconditions.
2. Plan It™ Terms and Conditions. You can create an Instalment Plan as long as your account is in good standing. We may limit the amount that can be transferred to an Instalment Plan. Each Instalment Plan will begin from the date it is successfully created, as communicated to you in your Online Account. Payment of your first Monthly Instalment will be due in your next payment cycle. You will be charged a Monthly Plan Fee for each Instalment Plan created. This fee will be charged each month your Instalment Plan is active and will be notified to you before you create the Instalment Plan. View the full Plan It™ Instalment Terms and Conditions here