Card reconciliation
and payments
Tools to help consolidate and
settle payments.
Our range of tools work together to give Program Administrators more Account visibility, greater control
over payments, and a more streamlined reconciliation process. Explore the different options below.
To make use of these tools and more, you’ll need to enrol in @ Work, if you haven’t already.
Corporate Online Payment Allocation (COPA)
COPA is a secure and convenient way to allocate payments to Commercial Card Accounts through American
Express @ Work®. Payments for most accounts refresh the available spend limit within 48 hours
and there’s no limit on the number of payments you can schedule in a given period.
![Account balance](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/01.png)
View your Account information,
balance and allocation history
![Accounts](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/02.png)
Select Accounts and
allocation amounts
![Payments based on account level](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/03.png)
Allocate payments based on
Account level, or set specific values for individual Card Members
![Tracking numbers](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/04.png)
Include tracking numbers
with your payments
![Process payments within 48 hours](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/05.png)
Match tracking numbers and
process payments within 48 hours
Request a free training session
Simply contact your Account Manager or the Program Administrator Servicing Team. You must be enrolled in @ Work to be eligible.
@ Work Reconciliation
Save time with @ Work Reconciliation, a free tool that automatically consolidates transactions
from centrally-billed Accounts and allows you to apply accounting codes systematically.
This means you can:
![Pre-set accounting rules](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/06.png)
Automate the reconciliation and approval processes using pre-set accounting rules
![View accounting information](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/07.png)
View and modify accounting information and rules, making it faster to edit journal entries after a cycle closes
![Data uploaded into ERP system](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/08.png)
Enjoy a virtually seamless reconciliation process, with data automatically uploaded into your ERP system.
![A Card Member exploring BTA connect](/content/dam/amex/au/business/customer-centre/corporate/program/reconciliation/001.png)
BTA Connect
Streamline the reconciliation of your corporate travel expenses with BTA Connect – an online network that connects you, your Travel Marketing Company (TMC) and American Express Customer Service. It allows you to:
- Increase visibility of all travel expenses at every stage of the reconciliation process
- Customise how you view data to suit your company’s needs
- Match and reconcile data more easily using additional online fields
- Track queries raised and answers received.
Help and support
FAQs
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Find answers here.
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Digital tools training
Schedule a personal
@ Work training session.