Get to know your American Express®
Velocity Business Card
Explore everything your Card can do for you.
Some quick links to help you get started
Some quick links to help you get started
Here’s everything your Card can do. Yes, everything
Here’s everything your Card can do. Yes, everything
Earn Velocity Points on all
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Earn Velocity Points on all
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We’ll automatically transfer every point you earn with your American Express Velocity Business Card to
your Velocity Frequent Flyer Account each month1, so you can take off on your next trip sooner.
Up to 2 points
2 Velocity Points for every $1 spent on purchases with Virgin Australia.2
1 Velocity Point for every $1 spent on other purchases, except on government where you will earn 0.5 points for every $1 spent.2
No cap
With no cap on the number of points you can earn, you can take advantage of one of Australia’s highest Card point redemption rates.
Virgin Australia
Use your Velocity Points for a range of flights with Virgin Australia and their International Airline Partners.3
Velocity Rewards Store
Use your Velocity Points for upgrades, a stay at selected hotels or to shop in the Velocity Rewards Store.3
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1. Velocity Membership and Velocity Points earn and redemption are subject to the Velocity Membership Terms and Conditions available at www.velocityfrequentflyer.com.
2. Points Earn: Velocity Points are earned in accordance with and subject to the American Express Velocity Cards Points Terms and Conditions, and exclusions apply. Eligible purchases do not include Card fees and charges, for example annual fees, interest, late payment, cash advances, balance transfers, traveller’s cheques and foreign currency conversion. These do not earn Velocity Points. For the full list of exclusions, please refer to the American Express Velocity Card Points Terms and Conditions available here. The earn rate of 2 Velocity Points per $1 spent on Virgin Australia only applies to purchases made in Australia. You will earn up to 0.5 Velocity Points per $1 spent at participating Merchants classified as "government" including the Australian Taxation Office, the Australian Postal Corporation, Federal/State and Local government bodies. Industry specific earn rate may apply when you use a payment Account, payment aggregator, services of a third party or online retailers that sell goods for another merchant. For example, a payment made to Local Government bodies processed through payment aggregator may earn rates at the government earn rate. There may be tax implications associated with participation in the Rewards program. You are advised to check with your accountant or tax advisor for further information.
3. Points Redemption: When redeeming Reward Seats with Velocity Points earned on your American Express Velocity Cards all redemptions quoted are Reward Seats, subject to availability and to the Velocity Membership Terms and Conditions. Taxes, fees and surcharges are payable in addition to Velocity Points redeemed. Seats are limited and may not be available at peak times or on all flights. Any pay component is not eligible for Velocity Points earn with Velocity Airline Partners. Name changes and refunds are not permitted for certain fare types. Card Payment Fee (Payment Surcharge) is applied per booking when using a credit card or a debit card as the method of payment and is non-refundable. For bookings made with debit card the booking fee is charged at 0.6% per booking and credit card booking fee is charged at 1.3% per booking. The Card Payment Fee (Payment Surcharge) is capped at $11 for Domestic flights and $70 International flights. Additional baggage charges apply for Virgin Australia domestic and international short-haul flights; please view the Velocity website for a schedule of current fees. Fees will be incurred for excess baggage. Complimentary baggage allowances apply for Silver, Gold and Platinum Velocity members and guests travelling on Flexi, Premium Economy and Business Class Fares. Conditions and travel restrictions apply for all fares. Fares quoted to international destinations not operated by Virgin Australia will be flown by one of Velocity’s international partner airlines. More information on which of our partners can fly you to your chosen destination can be found by viewing our Interactive Route Map, available on the Velocity website. For full details see www.velocityfrequentflyer.com
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
†Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.
Discover solutions that can help control company spending and manage cash flow |
Discover solutions that can help control company spending and manage cash flow. |
Benefits requiring individual enrolment
Extend your cash flow by up to 51 days
Your Velocity Business Card provides up to 51 days1 to pay for purchases, which could help with cash flow. There’s also no pre-set spending limit2, giving you greater flexibility when making larger purchases.
Flexible Payment Option allows you to free up your cash flow with an instant line of credit. Instead of paying your balance in full each statement period, you can choose to pay off a portion of it, up to your FPO limit, over time.3 Interest charges apply.
Link your Card to accounting software
Link your Card transactions to ensure a more efficient and seamless business finance experience.
Choose from:
- Intuit Quickbooks
- MYOB
- Xero
Enrolment required.
Gain greater transparency over your business spend and simplify employee expense management by adding employees to your Account.5 Plus, you'll also earn points on your Employee Card(s) spend.
Card Membership fees may be tax deductible
The Annual Fee may be tax deductible for your business. Please contact your tax advisor/accountant to confirm the availability of a deduction for your business.
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How else can we help?
1. Up to 51 days cash flow. Depending on your method of payment, when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period. If you pay by direct debit, your payment will be processed 10 days after your statement is issued.
2. No pre-set spending limit does not mean unlimited spending. Your purchases are approved based on a variety of factors, including current spending patterns, your payment history, credit records, and financial resources known to us.
3. With Flexible Payment Option, you will be charged interest if you do not pay your Closing Balance in full by the due date each month. Please refer to your monthly statements for the current Interest Rate and PDS for number of interest-free days. Eligibility criteria apply.
4. MYOB bank feed is available to American Express Cards issued by American Express Australia Limited with the exception of David Jones American Express Cards and American Express Corporate Cards. The Card must be active at the time of enrolment and American Express Corporate Cards. The Card must be active at the time of enrolment.
5. Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
†Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.
Check out travel benefits for
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Check out travel benefits for
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Virgin Australia Lounge
Each year you’ll receive two complimentary single entry passes to the Virgin Australia Lounge at selected domestic airports when flying with Virgin.1
Each year you’ll receive two complimentary single entry passes to the Virgin Australia Lounge at selected domestic airports when flying with Virgin.1
At Virgin Lounges, you’ll enjoy:
- Complimentary food and beverages
- Wi-Fi access
- Access to meeting rooms, on request.
Complimentary Travel Insurance2
Cover is available for you, your partner and your dependent children (25 years of age or younger), as well as all your Employee Velocity Business Card Members when you use your American Express Velocity Business Card to pay for your return trip. Your Travel Insurance2 includes:
- Travel Inconvenience Cover
- Medical Emergency Expenses Cover
- Public Transport Accident Cover
- Baggage, Money and Documents Cover
- Travel Cancellation and Amendment Cover
- Personal Liability Cover
- Loss of Income Cover
Terms, conditions and exclusions apply (such as maximum age limits, exclusions for pre-existing medical conditions and cover limits).
In the event of a medical emergency
Should the unexpected occur whilst you’re travelling, make sure you contact Chubb Assistance as soon as practicable on 1800 950 797 (Overseas Telephone: +61 2 8912 4595). Chubb Assistance will ensure you receive fast and effective treatment from a doctor who speaks your language. Your claim may be affected should you not contact us as soon as practicable.
For the full Velocity Business Insurance Terms and Conditions, please click here.
Emergency Card Replacement
If your Card is lost or stolen, we can usually get a replacement one to you within 1 to 2 business days at no extra cost.3
Just make sure you inform us as soon as possible to ensure you won't be liable for any unauthorised charges.
Call 1300 366 549 from Australia or +61 2 9271 8666 from overseas.
We can also instantly replace your Card on your mobile wallet if you have this on your phone.
Once you receive your new Card, simply activate it at amex.com.au/activate
Note: if you find the original Card later, simply destroy it.
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How else can we help?
1. Virgin Australia Lounge Access: American Express Velocity Business Card Members receive two complimentary single entry passes every year. The Card Member must be travelling with Virgin Australia domestically. Access is to Virgin Australia-branded lounges in Australia only. Name on boarding pass must match the name on the Velocity Business Card. The Velocity Business Card Member must present his or her valid Card and same-day boarding pass (containing their Virgin Australia Velocity Frequent Flyer number and status) to Virgin Australia lounge agents. All access is subject to space availability. This benefit is subject to change. Visit virginaustralia.com/lounge for full Terms and Conditions.
2. Insurance: The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Velocity Business Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Velocity Business Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs.
This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of Section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
3. Emergency Card Replacement: If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 366 549. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you are not liable for any unauthorised charges.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
†Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.
Explore the built-in benefits
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Explore the built-in benefits
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With our Fraud Protection Guarantee, you can use your Velocity Business Card with confidence, knowing you’re protected against unauthorised purchases.1
If you notice anything unusual on your Card statement, notify us straight away and you’ll be covered for any unauthorised purchases.
Call 1300 366 549 and press Option 3.
Purchase prime tickets to sought-after music, film, theatre, fashion, and foodie events, often before they go to on sale to the general public. Sign up to receive American Express marketing emails so you can make the most of your Membership.
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How else can we help?
1. Fraud Protection Guarantee: Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Member Agreement, you will not be held liable for any unauthorised charges.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
†Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.
Manage your account with simple, straightforward tools. |
Manage your account with simple, straightforward tools. |
Ready to take advantage of everything your Card has to offer? Activate it in just a few clicks.
Lost Card? No worries. Just inform us as soon as possible to get a replacement Card within 2 business days at no extra cost1 – and we can instantly replace your Card on your mobile wallet if you already have this provisioned on your phone.
Call 1800 175 568 from Australia or +61 2 9271 4335 from overseas.
Create your account, pay your bill, view and manage Employee Cards, check your points balance, and more – all from one convenient place.
With American Express, you can make Card payments on any device using Apple Pay®, Samsung Pay® or Google Pay®.2 You’ll also continue to enjoy all the rewards and benefits of your American Express Membership when paying with your mobile wallet in-store and online.
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How else can we help?
1. Emergency Card Replacement: If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 366 549. Once you have notified us, you are not liable for any unauthorised charges.
2. Mobile Wallets: Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc., Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices. Google Pay and the Google Logo are trademarks of Google LLC.
3. By agreeing to receive statements online, you must register for online services and you understand you will not receive paper statements by mail. You must check your nominated email address regularly as you will be notified at your nominated email address when your online statement is available to view. You can elect to change this nomination or your email address at any time by changing your preferences in your Online Services Account or by notifying us on 1300 366 220.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID, Face ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
†Employee Cards: Subject to Terms and Conditions. Fees and charges may apply. This offer is only available to those who reside in Australia. Employee Card Members must be over 18 years of age. The Business and the Primary Card Member are jointly and severally liable for all Employee Card spending. Each employee is entitled to only one (1) Employee Card.