Get to know your American Express®
Corporate Gold Card
Some quick links to help you get started
Some quick links to help you get started
Here's how your Card can work for you.
Here's how your Card can work for you.
Your Membership Rewards
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Your Membership Rewards
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The Membership Rewards® program
As an American Express Corporate Card Member, if your company has chosen to participate in the
Membership Rewards Ascent or Choices program then you also have the option to enrol and earn points
on all spend.2 A Membership Rewards fee of $89 applies if you choose to join. For more details please
speak to your Program Administrator.
Up to 1.5 Points
Earn 1.5 points for every $1 spent, except spend on government where you will earn 1 point for every $1 spent.2
No cap
No cap on the number of points you can earn.
No expiry
Membership Rewards points don’t expire1, so you can use them when you’re ready – whether that’s next week or next year.
Use points
Transfer points to 11 world-class airline partners.³ Simply transfer your points to your preferred Airline Partner and book your flights from there. Remember, you need to be a member of a Frequent Flyer program to be able to transfer points to your chosen airline.³
Choose from:
- Air New Zealand AirpointsTM
- Cathay Pacific Asia MilesTM
- Emirates Skywards
- Etihad Guest
- Hawaiian Miles
- Malaysia Airlines Enrich
- Singapore Airlines KrisFlyer
- THAI Royal Orchid Plus
- Virgin Australia Velocity Frequent Flyer
- Virgin Atlantic Flying Club
- Qatar Avios Privilege Club
Eligible tiers only. Airline Rewards redemptions are not available on Membership Rewards Choices and Spirit programs.3
Transfer points to Hilton Honors
Use Hilton Honors points toward free hotel nights, dream vacation packages, relaxing cruises or merchandise from an array of premier retailers at Hilton properties.
Transfer points to Marriott Bonvoy
Marriott BonvoyTM offers you the best rates at over 860 esteemed hotels, including Sheraton Hotels and Resorts, Four Points® by Sheraton, W® Hotels, Le Meridien® and more, with no blockouts.
Use points, dollars, or a combination of both to book your next trip and enjoy no restrictions, no blockout dates, and no booking fees.4
With over 30 airline partners, odds are, you’ll be able to fly your favourite. Plus, our partnership with Webjet means you can use your Membership Rewards points to pay when booking online.5
If you prefer to book and plan your trip in person, visit your local Helloworld Travel branch and book your next trip using points or a combination of points and payment.5
Shop online with your points, or a combination of points and Card payment, to purchase hundreds of top products at select retailers including David Jones.6
Redeem points for retail, travel and entertainment Gift Cards7 including Apple, JB Hi-Fi, and Accor Hotels.
Help Offset Expenses
Use points to help pay down the balance on your Card via a credit.8
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How else can we help?
1. There is no expiry date for points earned while in the program so long as you are an American Express Card Member, enrolled in the program and your Account is kept in good standing and is not overdue.
2. Membership Rewards: Subject to the Terms and Conditions of the Membership Rewards program. Your Company must allow participation in Membership Rewards. Fees apply. You will earn 1.5 points for every $1 spent on all spend except government where you will earn 1 point for every $1 spent. Merchants classified as “government” include the Australian Taxation Office, the Australian Postal Corporation, Federal/State and Local government bodies. Industry-specific earn rate may apply when you use a payment account, payment aggregator, services of a third party or online retailers that sell goods for another merchant. For example, a payment made to Local Government bodies processed through a payment aggregator may earn points at the government earn rate. There may be tax implications associated with participation in the Membership Rewards program. You are advised to check with your accountant or tax adviser for further information.
3. Points transfer. Subject to the Terms and Conditions of the Membership Rewards program. To transfer Membership Rewards points into an Airline Rewards or Frequent Guest Partner Program you must be a member of the Partner Program. Membership of the Partner Program is the Card Member’s responsibility and is subject to the Terms and Conditions of the applicable Program. A joining fee may apply.
4. Membership Rewards Terms & Conditions: To earn or redeem Membership Rewards points, Cards must be enrolled to the American Express Membership Rewards program, and your Card Account must be in good standing.
To redeem Membership Rewards Points with American Express Travel Online, you need to have available limit on your Card for the full transaction amount of the booking. You will then receive a statement credit within 3 business days for your points redemption. If the credit isn’t on the same statement as the transaction, it should appear on your next statement. Please pay all amounts due each month. You will earn Membership Rewards points on the full dollar amount charged to your Card.
All bookings are subject to the terms and conditions of our Membership Rewards Program. For full Terms and Conditions, please visit the Membership Rewards website.
5. Travel Agency Partners: Minimum redemption amounts apply. You can redeem points for prepaid travel of a nominated value through Webjet.com.au and Helloworld with the point-of-purchase redemption capability. Travel bookings using points may be made for any person, provided all your Accounts are kept in good standing and are not overdue. Partner Terms and Conditions apply. Subject to the Membership Rewards Terms and Conditions and the Partners’ booking Terms and Conditions.
6. Subject to the Terms and Conditions of the Membership Rewards program and the David Jones Partner Terms and Conditions available at DAVIDJONES.COM.AU. Only American Express Cards issued by American Express Australia Limited are eligible provided they are enrolled in the Membership Rewards program. Minimum redemption amounts apply. If redeeming with Points + Pay, the pay component of your purchase will be automatically billed to your American Express Card Account and will appear on the first billing statement following redemption. You’ll earn Membership Rewards points on the ‘pay’ component of your purchase only.
7. Gift Cards. Gift Card or voucher rewards are not redeemable or exchangeable for cash or credit and are valid for a period of minimum ¬ years from the date of issue, unless otherwise stated. We are not responsible if any Gift Card is lost, stolen, or destroyed, or the Gift Card is used without your permission. Membership Reward terms and conditions apply. Normal retailer gift card or voucher conditions apply, refer to the gift card or retailer website for details.
8. Points for Credit. Points may be redeemed by the Basic Cardmember for a credit on the Primary Card Account (the Card which your Membership Rewards points balance appears online). American Express may decline a Points for Credit request where the Card Account or Cardmember’s other accounts with American Express are not in good standing. The redemption of Points for Credit will be administered solely by American Express within ¬ business days and cannot be reversed. Redeeming Points for Credit is not redeemable for cash via Credit balance refund.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3¬.0 Attribution License.
Discover solutions that can help control company spending and manage cash flow |
Discover solutions that can help control company spending and manage cash flow. |
Benefits requiring individual enrolment
Up to 51 Days to Pay for Purchases
Looking for a simple way to extend your cash flow on larger invoices or recurring bills every month?1
Ask for your Corporate Card statement to be issued the day before your regular invoices are due and your cash flow can be extended by up to 51 days.
SAP Concur App
Capture receipts, book flights or reconcile invoices, the SAP Concur App is your time-saving and convenient travel buddy to seamlessly manage your expenses.
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How else can we help?
1. Cash flow: Cash flow can be extended by up to 51 days for charge Card products depending on when you make a purchase, when your statement is issued and whether or not you are carrying forward a balance on your account from your previous statement period. If you pay by direct debit, your payment will be processed 10 days after your statement is issued.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Check out travel benefits for every stage of your trip |
Check out travel benefits for every stage of your trip |
Complimentary Travel Insurance
Automatically receive complimentary domestic and international Travel Insurance.1 Cover is available for you, your partner and your dependent children up to the age of 25 when you book your return business trip on your Card. Your Corporate Card Travel Insurance1 includes:
• Travel Inconvenience Cover
• Medical Emergency Expenses Cover
• Licensed Transport Accident Cover
• Baggage and Personal Possessions Cover
Terms, conditions and exclusions apply (including age limits).
In the event of an medical emergency
Should the unexpected occur whilst you’re travelling, make sure you contact Chubb Assistance as soon as practicable on 1800 950 797. Chubb Assistance will ensure you receive fast and effective treatment from a doctor who speaks your language. Your claim may be affected should you not contact us as soon as practicable.
Emergency Global Assist
If you have a legal or medical emergency while travelling, you can call our 24/7 Emergency Global Assist hotline and speak with an English-speaking lawyer, doctor or service provider (who can help with lost luggage and passports).
Emergency Global Assist is available virtually anywhere in the world, whenever you travel more than 200kms from home, for up to 90 days. Call +612 9231 6517 reverse charge from anywhere in the world, 24 hours a day.2
Find recommendations while on business trips.
American Express Maps make it easier to:
• Find American Express-accepting restaurants, hotels and more
• Discover locations frequented by Corporate Card Members
• Choose the right place with TripAdvisor ratings and reviews for select locations
Tripcase®
Download and sync the TripCase® app with your Card to keep track of your travel plans and Card benefits wherever you go.
You’ll receive alerts about flight delays3, on-the-go reminders about Card benefits and a master itinerary that consolidates all travel bookings made with your Card.
Corporate Cash service4 allows you to use your Card to access cash at over one million ATMs worldwide.
Cash withdrawal is billed to individual Corporate Card Accounts and appears as a charge on the next statement following the withdrawal.
A transaction fee applies to each withdrawal.
Enrol Now
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How else can we help?
1. Insurance: The insurance on American Express Cards is subject to terms, conditions and exclusions (such as maximum age limits, pre-existing medical conditions and cover limits). You must use your American Express Corporate Gold Card to pay for your trip in order to be covered under the travel insurance and pay for eligible items for those items to be covered under the retail insurance benefits. It is important you read the American Express Corporate Gold Card Insurance Terms and Conditions and consider whether the insurance is right for you. We do not provide advice about the insurance or whether it is appropriate for your objectives, financial situation or needs. This insurance is underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL No. 239687) under a group policy of insurance held by American Express Australia Limited (ABN 92 108 952 085, AFSL No. 291313). Access to this insurance is provided solely by reason of the statutory operation of section 48 of the Insurance Contracts Act 1984 (Cth). Card Members are not a party to the group policy, do not have an agreement with Chubb and cannot vary or cancel the cover. American Express is not the insurer, does not guarantee or hold the rights under the group policy on trust for Card Members and does not act on behalf of Chubb or as its agent. American Express is not an Authorised Representative (under the Corporations Act 2001 (Cth)) of Chubb.
2. Emergency Global Assist: You must arrange all medical and visitor transportation. As the Global Assist Hotline is an assistance service, we cannot reimburse you for expenses you incur on your own. Please refer to the Global Assist Summary of Coverage for additional details and restrictions. Only available when you travel more than 200km from your home, for up to 90 consecutive days.
3. Push notifications must be enabled to receive alerts about flight delays.
4. Corporate Cash: Corporate Card Members are only eligible to enrol in Corporate Cash if the Company has agreed to participate and has pre-registered in the program. A fee applies. All Cash application forms must be signed by the Card Member and the Company's nominated Corporate Cash Verifying Officer. Please contact your Program Administrator for more information.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Explore the built-in benefits that come with your American Express Corporate Card |
Explore the built-in benefits that come with your American Express Corporate Card |
Purchase prime tickets to sought-after music, film, theatre, fashion, and foodie events, often before they go to on sale to the general public.
Sign up to receive American Express marketing emails so you can make the most of your Card Membership.
Business Trends and Insights from American Express delivers valuable insights and inspiration to help you run, grow and expand your business. Explore to learn the latest trends in business and discover real-life stories of success.
Use your Corporate Card with confidence knowing you’re protected against unauthorised purchases. If you notice anything unusual on your Card statement, notify us straight away and you’ll be covered for any unauthorised purchases.1
Contact us on 1300 362 639.
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How else can we help?
1. Fraud Protection Guarantee: Provided that you notify us immediately upon discovery of any fraudulent transactions and you have complied with your Card Member Agreement, you will not be held liable for any unauthorised charges.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
Manage your account with simple, straightforward tools. |
Manage your account with simple, straightforward tools. |
Ready to take advantage of everything your Card has to offer? Activate it in just a few steps.
Lost Card? No worries. Just inform us as soon as possible to get a replacement Card within 2 business days at no extra cost1—and we can instantly replace your Card on your mobile wallet if you already have this provisioned on your phone. Call 1800 175 568 from Australia or +612 9271 4335 from overseas.
Create your Account, pay your bill, check your points balance, and more – all from one convenient place.
With American Express, you can make Card payments on any device using Apple Pay®, Samsung Pay® or Google Pay®2. You’ll also continue to enjoy all the rewards and benefits of your American Express Membership when paying with your mobile wallet in-store and online.
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How else can we help?
1. Emergency Card Replacement: If your Card is lost or stolen, you must report it immediately. You can call American Express 24 hours a day. In Australia, call us on 1300 362 639. If you are overseas, report your lost or stolen Card to the nearest American Express Travel Service or Representative Office. Once you have notified us, you are not liable for any unauthorised charges.
2. Mobile Wallets: Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the US and other countries. Apple Pay and Touch ID are trademarks of Apple Inc., Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Samsung Pay is available on select Samsung devices. Google Pay and the Google Logo are trademarks of Google LLC.
3. Online Statements: By agreeing to receive statements online, you must register for online services and you understand you will not receive paper statements by mail. You must check your nominated email address regularly as you will be notified at your nominated email address when your online statement is available to view. You can elect to change this nomination or your email address at anytime by changing your preferences in your Online Services Account or by notifying us on 1300 366 220.
**Amex App: The Amex App is available to download for eligible Card Accounts in Australia. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.