Yes, I am a Programme Administrator
Please help us to keep your company information up to date
Why is this necessary?
The United Kingdom’s Money Laundering Regulations and Financial Code require American Express as a financial institution to periodically check your company information.This applies to all financial institutions and prevents us from being obliged to suspend your Corporate Programme.
For Companies, we will need to verify the following information:
Please Note: We may not need you to provide all of this information, our communication will indicate which sections we need you to complete.
Entity Information
We're required to ensure your Company's Legal Entity information and structure is still up to date, as a result we may need you to confirm the following information:
- Full Registered Name
- Full Trading Name
- Registered Address
- Trading Address
- Company Registration Number (If applicable)
- Business Activity/Industry Type
- Business Legal Structure Type
- Annual Business Turnover
- Date of Incorporation
Please note: We may need you to provide a copy of company registration documents, e.g. Certificate of Incorporation, Articles of Association, Annual Return or Partnership Agreement
Beneficial Owners
Beneficial Owner (BO) is identified as any individual(s) or legal entity(s) having more than 25% ownership of your company’s shares (direct / indirect). Based on the structure of your company, Beneficial Owner can be broadly divided into 3 categories:
1. Individual Beneficial Owner(s):
The details required for the Individual Beneficial Owner(s) include:
- Full Legal Name
- Residential address
- Date of Birth
- Nationality/Citizenship
You will need to provide details of all the Individuals having more than 25% ownership of your company’s shares.
2. Company Beneficial Owner:
The details required for the Company Beneficial Owner (e.g., Ultimate Parent / Headquarter company). include:
- Company Registered Name
- Company Registered address including postcode and country
In addition, one Individual from your company having maximum responsibility of the day-to-management of your business needs to be identified (e.g. Directors, President, Controller, etc).
3. No Company or Individual Beneficial Owner:
If your company does not have a company or individual owning more than 25% of your company’s shares, at least one individual in your company who has responsibility for the day to day management of the business should be identified as the Beneficial Owner. This means the individuals having maximum responsibilities for the management of the company (e.g. Directors, President, Controller, etc). .
Please note: In order to validate beneficial owners, we may need you to provide a copy of company documentation, e.g. Certificate of Incorporation, Articles of Association, Annual Return or Partnership Agreement.
Directors/Partners Information
We need to validate the following information for all Directors, Partners or indviduals who have day to day control and management of your company.
The details required for each Director or Partner include:
- Full Legal Name
- Residential Address
- Date of Birth
- Nationality/Citizenship
Please note: We may need you to provide proof of identity and/or proof of address for each individual.
Programme Administrator, Authorised Business Contact, Authorised User or Controller Information
We need to validate the following information for the Programme Administrators, Authorised Business Contact, Authorised User or Controller, who has day to day management of your Corporate Programme.
The details required for the contact include:
- Full Legal Name
- Residential Address
- Date of Birth
- Nationality/Citizenship
Please note: We may need you to provide proof of identity and/or proof of address for the individual.
Prevent your Corporate Programme from being suspended
Failure to receive the required information within the specified timeframe stated in our communication will lead to suspension of your Account and eventually cancellation. This is because the information is necessary to comply with our regulatory obligations (AML) as a financial institution.
Thank you for your cooperation and trust in American Express.
We look forward to receiving your information.
Please note: you may have to provide your information to American Express again, even if you have recently provided this or already provided this when you set up your Corporate Programme. American Express is required to regularly review all customer information to ensure that the information we have is complete and up-to-date.
Still have questions?
Please check the Frequently Asked Questions below
Would you prefer to call us? Please call us on the following number
0800 917 8230 (UK) or +44 (0) 1273 608123 (International)
As a financial institution, American Express is required to regularly review and update customer information to ensure we have up-to-date information about your company during the term of our business relationship. This is in accordance with the requirements of the Anti-Money Laundering and Terrorist Financing (Prevention) Act (AML). In order to verify certain information we may require additional documentation.
AML (the Anti-Money Laundering and Anti-Terrorist Financing Act) aims to prevent or combat money laundering and terrorist financing to ensure the integrity of the financial markets. AML requires American Express to check your company information regularly. This applies to all financial institutions.
The requirements for Proof of Identity and Proof of Residential Address can be found here.
We use the documents provided by you to ensure that the information we have on file for your company is valid and up to date. Your data will used and stored in accordance with the Online Privacy Statement.
American Express fully recognises and accepts the responsibility to protect the privacy, confidentiality and security of your information. For more information about how we handle your data, please refer to our Online Privacy Statement.
We keep your company information and documents for as long as necessary or required by applicable law.
The legislation regarding AML is constantly being tightened. In the past we just needed to verify your details at the time of your Account/Card(s) set up. Today, we are required to ensure that our customers' company information is kept up-to-date. If you have received an email or letter from us, it means that we need to verify your company information and may not have all of the documentation from you that is required due to stricter regulations.
Even if nothing has changed in your situation, we ask you to review and update the information. American Express is committed to ensuring that our customers' company information is kept up-to-date.
American Express has a legal obligation to identify and verify all persons with whom we have a relationship, including Business and Corporate Cardmember(s), Programme Administrators (PA), Ultimate Beneficial Owner(s) (UBO) and authorised person(s). This applies to both business customers and private individuals. This identification can be done remotely by means of the requested documentation. A business address can be used to identify a company, a private address is required to identify a person. We use the proof of your private address only for verification.
If no individual owns or controls more than 25% of the Company, the individual with the highest level of responsibility within the company's management will classify as an alternative UBOs, i.e. Director/Partner (up to a maximum of 3). In this case, we ask you to provide the required information and a copy of a valid ID of the alternative UBO.
The email or letter that you have received from us will state within how many calendar days this is expected from you. We ask you to complete the update process within the specified period. Unfortunatley, if we do not receive the required information your Corporate Programme and all associated Accounts will be supended and possibly cancelled.
Once we have received your company information and documentation, it will be checked, verified and updated in our systems. We’ll send you an email confirming that your information has been received and updated accordingly. If not, we will ask you to complete any missing information.
Please contact the American Express PA Servicing team on 0800 917 8230.
