THAI American Express Platinum Credit Card
Card Type |
Annual Fee |
Rewards Program: Every Baht 25 = 1.5 points and every 1.8 points = 1 Royal Orchid Plus mile
Credit Line: Up to 3 or 5 times of monthly average income (as the case may be) depending on your monthly average income
50% more bonus miles1
50% MORE BONUS Royal Orchid Plus miles for spending after the first Baht 100,000 up to Baht 500,000 from January 1 - December 31, 2024.
Earn up to 75,000 BONUS Royal Orchid Plus miles4
From 15,000 BONUS Royal Orchid Plus miles for every Baht 1 million spending with the Card, with a maximum spending of Baht 5 million within each of Cardmembership year.
2X Royal Orchid Plus miles2
The next time you go on a trip, use your THAI American Express Platinum Credit Card to purchase Thai Airways tickets or Royal Orchid Holidays from THAI ticketing offices in Thailand or THAI’s website to receive 2X Royal Orchid Plus Miles.
50% discount on awards redemption for a companion8
When you purchase a Royal First or Royal Silk class roundtrip ticket, you may redeem awards for your loved ones using only half the miles normally required. (The benefit is applicable to F/A/C/D class tickets only.)
50% more bonus miles on selected routes or flights
Every time you purchase a THAI ticket with your THAI American Express Platinum Credit Card on selected THAI flights in Royal First class or Royal Silk class (F/A/C/D) earns you 50% MORE BONUS Royal Orchid Plus miles from the actual flown miles. This benefit is applicable for the flights departing during 1 December 2024 – 30 June 2025 from Bangkok to following destinations:
• Brussels (BRU)
• Beijing (PEK)
• Copenhagen (CPH)
• Fukuoka (FUK)
• Kuala Lumpur (KUL)
• New Delhi (DEL)
• Oslo (OSL)
• Perth (PER)
• Singapore (SIN)
• Stockholm (ARN)
Change on minimum payment
American Express would like to inform that minimum payment rate of THAI American Express Platinum Credit Card will be changed from 5% to 8% of total balance on monthly statement of account with effective date on January 1, 2024.
Benefits & Privileges
Earn Royal Orchid Plus mile from your spending with the Card12
Whether you’re dining out, going on a holiday or simply shopping, don’t forget to use your Card. Every Baht 25 spent on your Card earns 1.5 THAI American Express Platinum points and every 1.8 points can then be converted to 1 Royal Orchid Plus mile.
Complimentary vouchers to access the Miracle Lounge13
When your accumulated spending with THAI American Express Platinum Credit Card reaches Baht 100,000 between January 1 - December 31, 2024, you will receive 2 complimentary vouchers to access the Miracle Lounge at Suvarnabhumi and Don Mueang International Airport.
The Eligible Cardmember can use the Vouchers to access the Miracle Lounges in the following areas:
1.) Concourse A Block 2, Level 3 (East Side) - First Class & Business Class
2.) Concourse A1 Level 3 (East Side) – First Class & Business Class
3.) Concourse C Level 3 (East Side) - First Class & Business Class
4.) Concourse D Level 3 opposite to Gate D5 - Business Class
5.) Concourse D Level 3 opposite to Gate D6 - First Class
6.) Concourse F Level 3 (West Side) - Business Class
7.) Concourse G Level 3 (West Side) - First Class
8.) Concourse G Level 3 opposite to Gate G2 (West Side) - Business Class
9.) Concourse G Level 4 opposite to Gate G2 (West Side) - First Class
10.) The Domestic Terminal Concourse D Level 2 (East Side)
11.) The first Midfield Satellite Building, or SAT-1 Terminal
1.) Miracle Lounge No. 1 at the International Terminal
2.) Miracle Lounge No. 2 at the International Terminal
3.) Miracle Lounge at the Domestic Terminal
Redeem your points for "THAI Cash Reward"11
You can redeem your THAI American Express Platinum points for a Cash Reward to use as a discount on any of your Card transactions at Thai Airways, including airfares, airport taxes and fuel charges, Royal Orchid Holidays package, or other products and services. Every 3,000 points = 500 Baht.
Up to 10,000 BONUS Royal Orchid Plus miles welcome offer :
- 5,000 BONUS Royal Orchid Plus miles5
for your first purchase Charge any purchase to your Card within the first 30 days of Card activation and you will receive 5,000 BONUS Royal Orchid Plus miles. - 5,000 BONUS Royal Orchid Plus miles when you first fly to an international destination6
Flying overseas with Thai Airways International is more rewarding with your Card. With the Card, your first purchase of an International THAI ticket departing from or has a destination to Bangkok, earns you another 5,000 BONUS Royal Orchid Plus miles. The benefit excludes fares in booking classes T/K/S/G/V/W/L.
Benefits from Thai Airways
Royal First & Royal Silk Class Privileges
Fast Track to Royal Orchid Plus Gold Status7
Special one-time offer for a Basic Cardmembers, if you are currently a Royal Orchid Plus Silver Member or Royal Orchid Plus Member, you can enjoy a Fast Track to Royal Orchid Plus Gold for the first 12 months of your THAI American Express Platinum Credit Cardmembership when you earn 25,000 Qualifying Miles for paid travel in Royal First or Royal Silk Class or travel 20 international sectors. This is half of the usual mileage (or sectors) required to qualify for Gold Status. (The benefit is applicable to F/A/C/D class tickets only.)
50% discount on awards redemption for a companion8
When you purchase a Royal First or Royal Silk class roundtrip ticket, you may redeem awards for your loved ones using only half the miles normally required. (The benefit is applicable to F/A/C/D class tickets only.)
50% more bonus miles on selected routes or flights9
Each trip you make on Royal First & Royal Silk class earns you 50% more Royal Orchid Plus miles. The Bonus miles will be rewarded on only departed fight operated by Thai Airway International from Bangkok.
One complimentary Royal First Class ticket for every 7.5 roundtrip or 15 international sector Royal First Class tickets purchased and flown10
For every 7.5 roundtrip Royal First Class tickets purchased (or every 15 international sector tickets purchased), you are entitled to one complimentary Royal First Class Ticket. The destination of this complimentary ticket is restricted to the continent where you flew to most frequently. (The benefit is applicable to F/A/P class tickets only.)
For example :
If you purchase 5 roundtrip Royal First Class tickets to London and 3 roundtrip Royal First Class tickets to Hong Kong, you are entitled to one complimentary roundtrip Royal First Class ticket to London (or cities in the same continent). Tickets are issued either in the Cardmember’s name or the Royal Orchid Plus member’s name nominated by the Cardmember.
Easy steps to earn Royal Orchid Plus miles
Before you begin using your Royal Orchid Plus miles, you must first convert them from THAI American Express Platinum points. Every Baht 25 spent on your THAI American Express Platinum Credit Card earns you 1.5 THAI American Express Platinum points, and every 1.8 THAI American Express Platinum points can then be converted to 1 Royal Orchid Plus mile.12
For example:
Baht 1,350 spent
=
81 THAI American Express Platinum points
=
45 Royal Orchid Plus miles
Please note that a minimum of 5,000 points with incremental amount of 1,000 points are required per one transfer transaction.
3 easy steps to convert your THAI American Express Platinum points to Royal Orchid Plus miles:
Each trip you make on Royal First & Royal Silk class earns you 50% more Royal Orchid Plus miles. The Bonus miles will be rewarded on only departed fight operated by Thai Airway International from Bangkok.
Step 1
Check the THAI American Express Platinum points Balance section in your monthly THAI American Express Platinum Credit Card statement to see how many THAI American Express Platinum points you have.
Step 2
Call THAI American Express Platinum Customer Service at 0 2091 2788 to convert your THAI American Express Platinum points to Royal Orchid Plus miles.
Step 3
View your Royal Orchid Plus miles balance in your
Royal Orchid Plus statement, which is available online at www.thaiairways.com/rop or delivered to you every
3 months by Thai Airways International (if you receive print communications). The changes to your THAI American Express Platinum points balance will also be reflected in your monthly THAI American Express Platinum Credit Card statement.
Note: THAI American Express Platinum points do not expire for as long as you hold your Card. However, once they have been converted to Royal Orchid Plus miles they will expire by a specific date.
In this landing page, reference is made for convenience to earning Royal Orchid Plus miles in situations where Cardmembers actually earn THAI American Express Platinum points.
Minimum of 5,000 points with incremental amount of 1,000 points are required per one transfer transaction.
Once THAI American Express Platinum points have been converted to Royal Orchid Plus miles, they cannot be converted back to THAI American Express Platinum points
Financial Flexibility
Enjoy financial flexibility with your THAI American Express Platinum Credit Card. With benefits and privileges created specially to suit your needs, we’re sure that you’ll be able to make the most of your Card.
• Line of Credit
Receive a credit line up to 3 or 5 times of monthly average income (as the case may be) depending on your monthly average income. Your credit limit will be reflected on your Card Carrier.
• Repayment Period
Enjoy the benefits of up to 55 days repayment period on purchases of goods and services. The 55 days repayment period consist of 30 days statement cycle cut plus additional 25 days until the due date.
• Minimum Payment
Enjoy greater financial flexibility and total control of your daily spending. You may decide to pay only the specified minimum amount 8% of total balance on monthly statement of account.
• Extended Payment Plan
Get more of what you want with greater spending power. The next time you make a purchase with your Card, you can choose to pay for it in 3, 6, 9 or 10-month installments at participating merchants. For more details, please call our THAI American Express Platinum Customer Service line at 0 2091 2788.
• Cash Advance
You can withdraw cash up to US$ 1,000* every 30 days from ATMs in Thailand that display an ATM Pool sign or American Express sign with a 3% service fee of the withdrawn amount** (subject to VAT).
*The cash access varies based on our internal criteria.
**Interest will also be charged on daily basis on the balance outstanding from the withdrawal date until the full payment is received.
Special Dining Privileges
Special dining privileges from leading hotels available from January 1 – December 31, 2024.14
Dine 4 Pay 3 for weekday Lunch Buffet at Lord Jim’s
10% discount on food and beverage (dinner) at Sala Rim Naam
10% discount on food and beverage (dinner) at Kinu by Takagi
10% discount on food and beverage (dinner) at Ciao Terrazza
10% discount on food and beverage (lunch & dinner) at The Verandah (from Monday to Thursday)
10% discount at The Mandarin Oriental Shop at Siam Paragon, The Emporium, and Gaysorn Village. (Excluding special promotion items and seasonal items.)
Remark: blackout dates may apply, please check directly with the restaurants.
20% discount for food menu at Maison Saigon
20% discount for spa treatment at Spa Mahabhirom
Remark: blackout dates may apply, please check directly with the hotel.
20% discount on à la carte menu (food only) at Up & Above Restaurant & Bar
20% discount on seasonal afternoon tea at Up & Above Restaurant & Bar
20% discount on à la carte menu, Seasonal Kaiseki, Tappanyaki Sazanka at Yamazato (food only), excluding Omakase Kaiseki
15% discount on set menu (food only) at Elements, inspired by Ciel Bleu
Remark: blackout dates may apply, please check directly with the restaurants.
20% discount on food and beverage at:
• Phra Nakhon Restaurant
• Tea Lounge
• Stella Bar
10% discount on food and beverage at Côte by Mauro Colagreco (Hotel’s Michelin-starred Restaurant)
Remark: blackout dates may apply, please check directly with the restaurants.
(Ratchadamri, Thana City, Eastin Grand Sathorn)
10% off for food menu on Monday – Friday (not applicable on public holiday and compensation day)
Remark: blackout dates may apply, please check directly with the restaurant.
20% discount on food at Ginger Restaurant
15% discount on food at Connexion and Beer Republic
Remark: blackout dates may apply, please check directly with the restaurants.
20% discount on food (à la carte menu) and “All-You-Can-Eat Dim Sum Lunch” at Liu
20% discount on food (à la carte menu) and afternoon tea set at Diplomat Bar
20% discount on food from lunch and dinner menu at KiSara
Remark: blackout dates may apply, please check directly with the restaurants.
15% discount on food (excluding beverage) at the following restaurants:
• VIU
• The Lounge
• The St. Regis Bar
• IGNIV Bangkok
Remark: blackout dates may apply, please check directly with the restaurants.
10% off for food & beverages at all restaurants in the hotel
Remark: blackout dates may apply, please check directly with the restaurants.
10% discount for à la carte menu (lunch and dinner) at the participating restaurants:
• The Brasserie
• Front Room
• Bull & Bear
Remark: blackout dates may apply, please check directly with the restaurants.
20% discount on food at Espresso Restaurant
15% discount on food at SoCal, Summer Palace, Balcony Lounge, and Fireplace Grill (Except All-you-can-eat Dim Sum)
15% discount on food at Butter
20% discount on à la carte spa treatment
10% discount on Spa Package
10% discount on Fitness Center one day pass
Remark: blackout dates may apply, please check directly with the restaurants.
Insurance Benefit
Insurance Benefits for Greater Peace of Mind
TRAVEL ACCIDENT INSURANCE*
Enjoy financial flexibility with your THAI American Express Platinum Credit Card. With benefits and privileges created specially to suit your needs, we’re sure that you’ll be able to make the most of your Card.
Purchase your travel tickets with the THAI American Express Platinum Credit Card and you're automatically covered for up to Baht 10 million with Travel Accident Insurance underwritten by Chubb Samaggi Insurance Public Company Limited - at absolutely no cost to you.
You, your spouse and dependent children below 23 years of age are insured against accidental death and certain serious physical injuries while traveling as passengers in scheduled commercial aircraft, and other forms of public conveyance.
TRAVEL INCONVENIENCE*
You will be entitled to complimentary Travel Inconvenience Insurance when you purchase air tickets with your THAI American Express Platinum Credit Card. Benefits include:
• Missed connections
If your confirmed onward connecting scheduled flight is missed at the transfer point and no alternative onward transportation is available within 4 hours of the actual arrival time, you will be indemnified for THAI American Express Platinum Credit Card charges incurred with respect to hotel accommodation and restaurant meals or refreshments, up to Baht 12,000 for the Insured Cardmember or a maximum of Baht 24,000 for the Insured Cardmember together with Insured Family Members.
• Luggage delay
If your luggage does not arrive within 6 hours of your arrival at the scheduled destination point of your departure flight from Thailand, you will be indemnified for THAI American Express Platinum Credit Card charges incurred at such scheduled destination in respect of emergency purchases of essential clothing and requisites, up to Baht 30,000 for the Insured Cardmember or a maximum of Baht 60,000 for the Insured Cardmember together with Insured Family Members.
• Luggage loss
If your luggage does not arrive within 48 hours of your arrival at the scheduled destination point of your departure flight from Thailand, you will be indemnified for THAI American Express Platinum Credit Card charges incurred within 4 days of arrival at such scheduled destination, in respect of emergency purchases of essential clothing and requisites up to Baht 30,000 for the Insured Cardmember or a maximum of Baht 60,000 for the Insured Cardmember together with Insured Family Members.
*Other terms and conditions as set out in the ACE INA Overseas Insurance Company Limited policy document apply.
Additional Services
THAI American Express Platinum Credit Card Service
24 x 7 THAI American Express Platinum Customer Service
Our THAI American Express Platinum Customer Service is available 24 hours a day, 7 days a week. Please contact us on 0 2091 2788.Our dedicated customer service representative is also on hand to answer your queries quickly and easily at the touch of a button.
Worldwide Acceptance
Wherever you choose to go, your Card provides you with instant recognition and a warm welcome at establishments around the world.
The Supplementary Card
Now that the benefits and privileges of Cardmembership are yours, why not share them with someone special Supplementary Cards may be obtained for members of your family over 20 years old. Charges made on these Cards will be billed to your account and they will be listed separately on your statement for your convenience. With Royal Orchid Plus miles earned on each Supplementary Card credited to your account, you can earn miles even faster.
Auto Pay Service (Recurring Payment)
Simplify your life today by having your monthly bills debited directly to your THAI American Express Platinum Credit Card. You can charge your monthly transactions such as telephone bill (TOT, TRUE, TT&T and CAT TELECOM), mobile phone bill (AIS, DTAC), internet(KSC) and more to the Card.
Documents and Useful Information
Terms and Conditions: THAI American Express Platinum Credit Card
You can read and download full Terms and Conditions of THAI American Express Platinum Credit Card here.
Insurance Certificate for THAI American Express Platinum Credit Card members
You can read and download full details of Insurance Certificate for THAI American Express Platinum Credit Card members here.
Example of Interest and Credit Usage Fee Calculation for Minimum Payment or Partial Payment and Cash Advance Usage
You can read and download the example of interest and credit usage fee calculation for minimum payment or partial payment and cash advance usage for THAI American Express Platinum Credit Card here.
Terms and Conditions: THAI Airways International
You can read and download full Terms and Conditions of THAI Airways International here.
Details of Interest Rate, Penalty Charge, Fees and Other Service Charges
You can read and download full details of interest rate, penalty charge, fees and other service charges here.
Apply for THAI American Express Platinum Credit Card
American Express Platinum Card
Platinum Rewards
For every Baht 25 you spend you earn one
point and at any of our Platinum Partners
you’ll earn an incredible total of 10
Membership Rewards points.
American Express Credit Card
Membership Rewards
Accumulate points redeemable for free Travel, Dining, Entertainment, Shopping and Unique Experiences.
1. Terms and Conditions of 50% MORE BONUS Royal Orchid Plus Miles Privilege
• The 50% MORE BONUS Royal Orchid Plus miles (“50% BONUS ROP miles”) privilege is only available to Basic THAI American Express Platinum Credit Cardmembers who hold a valid THAI American Express Platinum Credit Card (the “Card”) and have accumulated spending by Basic Cardmembers itself or Supplementary Cardmembers in the amount above Baht 100,000 but not exceeding Baht 500,000 (the “Spend Threshold”) from January 1 to December 31, 2024 (the “Qualifying Period”).
• The Cardmembers will be eligible for 50% BONUS ROP miles on top of THAI American Express Platinum base points earned from each Baht 25 spent within the Spend Threshold. For example, where the Cardmembers spend Baht 600,000, the 50% BONUS ROP miles will be calculated on the amount of Baht 400,000 only, which is within the Spend Threshold. The 50% BONUS ROP miles privilege will not be applied to the amount of first Baht 100,000 and the amount in excess of Baht 500,000.
• This privilege is only available to Cardmembers, who meet the following criteria:
i. all accounts of the Cardmembers with American Express are in good standing; and
ii. the Cardmembers must not be in breach of any Terms and Conditions of American Express Cardmembership throughout the Eligible Period and up to the day their Royal Orchid Plus (ROP) accounts are credited with the 50% BONUS ROP miles.
• The 50% BONUS ROP miles will not be calculated on the following transactions:
i. Express Cash transactions
ii. American Express Travelers Cheque purchases
iii. Finance charges – including but not limited to interest rate, credit usage fee and other fees
iv. Tax refunds transactions
v. The points top up payment for Rewards redemption
vi. Purchase of THAI American Express Platinum points
• The privilege is non-transferable and cannot be exchanged for cash, unless otherwise indicated.
• 50% BONUS ROP miles will be credited to the Basic Cardmember’s Royal Orchid Plus account and it may take 90 days or more from the statement cut-off date.
• American Express reserves the right to terminate or change the privilege’s Terms and Conditions at any time in compliance with applicable laws and regulations. In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
• Usage of Royal Orchid Plus miles are subject to the Royal Orchid Plus program Terms and Conditions. Please visit www.thaiairways.com/en_TH/rop/About/AboutRoyal_ProgrammeUpdates.page for the Terms and Conditions.
2. Terms and Conditions of Double Royal Orchid Plus miles privilege
• The Double Royal Orchid Plus miles privilege is only available to Basic THAI American Express Platinum Credit Cardmembers (“Basic Cardmember”) who purchase THAI tickets or Royal Orchid Holiday packages from THAI ticketing offices located in Thailand or THAI’s website (“Eligible Transaction”).
• The Double Royal Orchid Plus miles are a combination of:
1. Regular THAI American Express Platinum points (“Regular Points”) that Basic Cardmember receives from Eligible Transactions.
2. BONUS Royal Orchid Plus miles (“BONUS Miles”) at the amount equivalent to a redemption of Regular Points from number (1) under an effective conversion rate during that specific period of time.
For example: If Eligible Transaction is Baht 6,000
A conversion rate of 1.8 points = 1 mile (effective from April 1, 2020 onwards) Cardmember will receive:
- Regular Points = 360 points or equivalent to 200 miles and BONUS Miles = 200 miles
• American Express (Thai) Co., Ltd. (“American Express”) will credit Regular Points to your Card account on the Eligible Transaction date and transfer BONUS Miles to the Basic Cardmember’s Royal Orchid Plus account within 90 days or more after the month of posted Eligible Transaction.
• This privilege is only available to the Basic Cardmembers, who meet the following criteria: 1) all accounts of the Basic Cardmembers with American Express are in good standing; and 2) the Basic Cardmembers must not be in breach of any Terms and Conditions of American Express Cardmembership throughout the eligible period and up to the day their Royal Orchid Plus (ROP) accounts are credited with the BONUS Miles.
• The offer is non-transferable and cannot be exchanged for cash, unless otherwise indicated.
• Usage of Royal Orchid Plus Miles are subject to the Royal Orchid Plus Program Terms and Conditions. Please visit https://www.thaiairways.com/en_TH/rop/About/AboutRoyal_ProgrammeUpdates.page
• This privilege is provided by Thai Airways International which Thai Airways International may impose or change the Terms and Conditions applicable to this privilege. For more details, please refer to the Thai Airways International Terms and Conditions here.
• Merchant’s Terms & Conditions apply.
• American Express reserves the right to terminate or change the privilege's Terms and Conditions at any time in compliance with applicable laws and regulations.
• In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
3. Terms and Conditions for Platinum EXTRA points program apply. For details, please click.
4. The 15,000 BONUS Royal Orchid Plus miles for every Bath 1,000,000 spending with the Card with a maximum spending Baht 5,000,000 or 75,000 BONUS miles (“15,000 BONUS miles privilege”) is applied to the accumulated spending within a Year of Cardmembership starting on and from April 1, 2020 onwards.
5. The first spend benefits are a onetime exclusive offer for THAI American Express Platinum Credit Cardmembers. Cardmember will no longer be entitled to these benefits when re-applying for the card. Royal Orchid Plus bonus miles will be credited to qualifying Cardmember within 6-8 weeks following the month of fulfilling the requirement.
6. The first flight benefit is valid for all paid fares, excluding fares in booking classes T/K/S/G/V/W/L. The first flight benefit is a one-time offer for THAI American Express Platinum Credit Cardmembers and will no longer be entitled to this benefit when re-applying for the Card. BONUS Royal Orchid Plus miles will be credited to the qualifying Cardmember's Royal Orchid Plus membership account within 6-8 weeks following the month of fulfilling the spend requirement. This benefit is provided by Thai Airways International and Thai Airways International may cancel or change the benefit's Terms and Conditions at any time without notice.
7. Terms and Conditions for Fast Track to Royal Orchid Plus Gold Status
• Fast Track to Gold Status is a exclusive one time offer to THAI American Express Platinum Credit Cardmembers who hold Royal Orchid Plus Silver or Basic status at the time of card approval.
• On card approval, the eligible Cardmember must meet the following criteria within a 12 month period to attain Fast Track Gold status:
- Travel must be on THAI operated international flights on paid fares in Royal First Class or Royal Silk Class.
- This offer is eligible for paid tickets in booking classes F/A/C/D only
- 25,000 Qualifying Miles or 20 international sectors within the defined 12 month period.
- On fulfilling the criteria, Cardmembers will attain Royal Orchid Plus Gold status for a full 2 year term with subsequent Gold status renewals subject to Royal Orchid Plus membership evaluations.
• This is a one time offer that is non-extendable and non-transferable.
8. Terms and Conditions for 50% Discount on Mileage Redemption for Companion Tickets
• 50% discount on mileage redemption tickets can be redeemed only on THAI operated international flights in conjunction with paid tickets in Royal First Class and Royal Silk Class departing from Bangkok only.
• This offer is only eligible for Booking Class F/A/C/D.
• 50% discounted mileage redemption tickets can be redeemed in Thailand and issued at THAI ticketing offices in Thailand only.
• 50% discount on mileage redemption ticket can only be issued upon presentation of an eligible paid ticket and THAI American Express Platinum Credit Card at any THAI ticketing offices. In absence of ticket owner, authorization letter, copy of THAI American Express Platinum Credit Card and copy of the paid ticket are required.
• Cardmembers can redeem for companion tickets for their Award Nominees and must miles will be deducted from their own Royal Orchid Plus account.
• Only one redemption ticket is permitted with one eligible paid round trip ticket.
• Cardmember and Companion must travel on the same flight and in the same class departing from Bangkok. Return travel to Bangkok may be separate.
• This offer is not applicable with supplementary Cardmembers or child tickets. No mileage reductions for child award tickets.
• THAI reserves the right to charge Royal Orchid Plus service fees in conjunction with Award travel and redemption tickets.
9. Terms and Conditions for 50% BONUS Royal Orchid Plus miles on selected routes or flights benefit
• Benefit of 50% BONUS Royal Orchid Plus miles on selected routes or flights shall be determined by THAI airways.
• 50% BONUS Royal Orchid Plus miles on actual distance flown shall be earned on selected routes or flights during designated promotional periods when traveling on paid fares in Royal First Class or Royal Silk Class.
• Fares that are eligible for this benefit are those in Booking Class F/A/C/D only.
• BONUS Royal Orchid Plus miles under this benefit shall be calculated from the actual distance earned in addition to standard class of serviced miles; 150% of actual miles flown in Royal First Class and 125% of actual miles flown in Royal Silk Class, as shown in the following example:
Bangkok - Frankfurt
Royal Orchid Plus miles earned from Royal First Class 5,574 x 150% = 8,361 miles
50% BONUS Royal Orchid Plus miles on actual distance 5,574 x 50% = 2,787 miles
Total amount of Royal Orchid Plus miles earned = 11,148 miles
• Unless otherwise specified , 50% BONUS Royal Orchid Plus miles on selected routes or flights determined by THAI airways means international travel on THAI operated flights departing from Bangkok only.
• Selected routes or flights eligible for 50% BONUS Royal Orchid Plus miles benefit shall be communicated in advance to THAI American Express Platinum Credit Cardmembers.
• THAI American Express Platinum Credit Cardmembers must quote their Royal Orchid Plus membership account number upon reservations to be eligible for this benefit.
• BONUS Royal Orchid Plus miles will be automatically credited to the Cardmembers Royal Orchid Plus membership account within 7 days after the date of traveling.
• The 50% BONUS Royal Orchid Plus miles under this benefit shall not be deemed as the Qualifying Miles that determine Royal Orchid Plus tier status.
• This benefit is provided by Thai Airways International and Thai Airways International may cancel or change the benefit's Terms and Conditions at any time without notice.
10. Terms and Conditions for Complementary Royal First Class Ticket
• On completion of 7.5 round trips or 15 paid flown sectors in Royal First Class while holding the THAI American Express Platinum Credit Card, Cardmember is entitled to one complimentary round trip Royal First Class ticket.
• Valid on THAI international operated flights only.
• This offer is eligible only for paid tickets in booking classes F/A/P.
• Each of the paid 7.5 round trips or 15 sectors must be flown by the Cardmember, and may not be combined with other tickets purchased by the Cardmember in the name of another. The complimentary ticket will be issued based on the following criteria.
- Eight (8) or more flown sectors on regional routes, defined as between Thailand andTHAI destinations within Asia and the Middle East, shall entitle the Cardmember to one (1) Complimentary Royal First Class ticket to a regional destination.
- Eight (8) or more flown sectors on intercontinental routes, defined as between Thailand and THAI destinations in Australia, New Zealand, Europe shall entitle the Cardmember to one (1) Complimentary Royal First Class ticket to an intercontinental destination.
• The Cardmember is entitled to the complimentary ticket each time the criteria of the complimentary Royal First Class ticket is fulfilled.
• Cardmembers will be notified in writing upon being entitled to the complimentary ticket, and the complimentary ticket must be issued within the time period stated on the notification.
• The complimentary ticket is valid for 3 months from the date of issuance.
• The complimentary ticket is transferable to their Award Nominee upon request from the THAI American Express Platinum Credit Cardmember.
• The complimentary ticket is non-reroutable, non-refundable and cannot be refunded or exchanged for cash, used in conjunction with other promotions, and is not eligible for Royal Orchid Plus mileage accrual, nor counts towards tier status.
11. Terms and Conditions for THAI Cash Reward
• The Privilege is available to the Basic Cardmembers who hold a valid THAI American Express Platinum Credit Card issued by American Express (Thai) Co., Ltd. ("American Express") only ("Cardmembers").
• The Privilege is applicable for goods and services purchased from THAI which are airfares, Royal Orchid Holidays packages, excess baggage service, THAI Shops, and THAI Restaurants at airports in Thailand.
• The Privilege is applicable for the payment made at THAI Ticket Offices (Viphavadi, Silom, Lanluang, and Suvarnabhumi branches), THAI Contact Center, and THAI website at www.thaiairways.com.
• The minimum amount of THAI American Express Platinum points required for redemption is 3,000 points, which can be converted into Baht 500 credited to the Card account when you make a payment at THAI Airways International Public Company Limited ("THAI").
• Every increment of 3,000 THAI American Express Platinum points can be redeemed for an additional Baht 500 credit value. The total credit value must not exceed the accumulated purchase amount of goods and services made at THAI within the same statement cycle.
• Cardmembers must call our THAI American Express Platinum Credit Card Customer Service at 0 2091 2788 for credit redemption within 30 days after the date of purchase with THAI.
• The redeemed amount will be in the form of credit adjustment to the Basic Card account within 30 days after the date of the THAI American Express Platinum points redemption is completed.
• Redeemed THAI American Express Platinum points cannot be refunded, transferred, or exchanged to cash or other benefits in kind.
• In case of cancellation of purchase, THAI's Terms and Conditions shall apply. The redeemed THAI American Express Platinum points will be reversed in the next billing statement, provided that the Terms and Conditions of THAI allow for the cancellation of the purchased.
• American Express reserves the right to offer the Privilege only to active Basic Cardmembers, whose account are in good standing, and who have not breached any of the Term and Conditions of American Express Cardmembership.
• American Express and THAI reserve the right to cancel, change or modify the Privilege's Terms and Conditions at any time without prior notice.
• Should any dispute arise in relation to any aspect of this Privilege, the decision of American Express and THAI shall be final.
• In case of insufficiency of THAI American Express Platinum points redemption, American Express reserves the right not to proceed to redeem the THAI American Express Platinum points for credit transaction.
• The Terms and Conditions of the THAI American Express Platinum points program apply.
12. THAI American Express Platinum Point Program Account
• If you cancel your THAI American Express Platinum Credit Card Account, any THAI American Express Platinum points earned from your cancelled Card Account need to be redeemed immediately after cancellation, otherwise your outstanding balance of THAI American Express Platinum points will be instantly suspended once your Card Account is cancelled.
• If for any reason we cancel your THAI American Express Platinum Credit Card Account according to Card's terms and conditions, we reserve the right to suspend the redemption of THAI American Express Platinum points on your cancelled Card Account.
• Only active THAI American Express Platinum Cardmembers, whose accounts are in good standing and who have not breached any of the Terms and Conditions of American Express Cardmembership until the day the THAI American Express Platinum points are credited to their Card Account, will be eligible for the redemption of the THAI American Express Platinum points under this program. If payment in your THAI American Express Platinum Credit Card Account is overdue, you will not be allowed to redeem the THAI American Express Platinum points accrued in your THAI American Express Platinum Credit Card Account until your Card Account is in good standing.
• If you reinstate your THAI American Express Platinum Credit Card Account, or if we reinstate the Card Account at any point of time, any THAI American Express Platinum points accrued in your previous THAI American Express Platinum Credit Card Account will not be transferred to the reinstated Card Account.
• No THAI American Express Platinum points shall be accrued in respect of:
a.) Express Cash transactions
b.) American Express Travelers Cheque purchases
c.) Finance charges – including late payment fee, interest and penalty charge for THAI American Express Platinum Credit Card, and Extended Payment Plan (EPP) interest
d.) Tax refunds transactions
e.) Collection fee and returned check fee
f.) The points top up payment
• From time to time, we may offer campaigns which allow you to earn THAI American Express Platinum points faster. The coverage of the campaigns, privileges and eligibility criteria shall be subject to American Express.
• Adjustments to reduce the THAI American Express Platinum points in your THAI American Express Platinum Credit Card Account will be made:
a.) If there are any credits posted to your THAI American Express Platinum Credit Card Account including those arising from returned goods or services or from billing disputes.
b.) Where a Cardmember who received THAI American Express Platinum points with respect to goods or services later receive a cash indemnity for said goods or services under the purchase protection plan and travel inconvenience coverage plan. If the Cardmember has already redeemed the THAI American Express Platinum points, American Express may make adjustments to THAI American Express Platinum points accrued by the Cardmember at a future date.
• THAI American Express Platinum points accrued inyour THAI American Express Platinum Credit Card Account are not your property and are non-transferable, whether by operation of law or otherwise, either to any other person, entity or Card Account.
• THAI American Express Platinum points accrued in THAI American Express Platinum Credit Card Account have no cash or monetary value.
• There is no expiry date for THAI American Express Platinum points earned under THAI American Express Platinum Point Program.
• THAI American Express Platinum points never expired as long as you are current Cardmembers and have not breached any of the Terms and Conditions of American Express Cardmembership.
• Once THAI American Express Platinum points have been converted to Royal Orchid Plus miles, they cannot convert back to THAI American Express Platinum points.
• Each purchase is rounded down to the nearest Thai Baht then multiplied separately by each applicable earn rate to determine the number of THAI American Express Platinum points awarded. However, only full THAI American Express Platinum points will be earned. We will disregard and not accumulate a fraction of a point.
• THAI American Express Platinum points may be converted or redeemed provided that your THAI American Express Credit Card Account is in good standing at the time of the redemption request and only Basic Cardmembers can redeem for the THAI American Express Platinum points. You shall contact American Express and request for THAI American Express Platinum points redemption according to the procedure as prescribed by American Express from time to time.
• You shall release American Express, its subsidiaries and affiliates from any liability regarding the use of the reward. Any dispute concerning rewards shall be settled between you and the service establishment. American Express shall bear no responsibility for resolving such dispute, or for the dispute itself.
13. Terms and Conditions for Miracle Lounge Access Vouchers
• The voucher privilege for gaining access to the Miracle Lounges at Suvarnabhumi and Don Mueang Airports (the “Vouchers”), is only available to Basic Cardmembers who hold a valid THAI American Express Platinum Credit Card (the “Eligible Card”) only (the “Cardmembers”).
• The Eligible Cardmembers will receive two (2) Vouchers when spends Baht 100,000 and above (the “Spend Threshold”) from January 1 to December 31, 2024, (the “Eligible Period”).
• The following transactions will not be calculated as eligible transactions for this privilege:
i. Express Cash transactions
ii. American Express Travelers Cheque purchases
iii. Finance charges – including but not limited to interest rate, credit usage fee and other fees
iv. Tax refunds transactions
v. The points top up payment for Rewards redemption
vi. Purchase of THAI American Express Platinum points
• The Vouchers will be delivered to the Eligible Cardmembers within 60 days or longer from the date their spending on the Card reaches the Spend Threshold within the Eligible Period.
• The Vouchers is valid for 6 months, starting from the date of delivery to the Eligible Cardmembers.
• Each voucher allows each Eligible Cardmember a one-time access to the Miracle Lounge.
• The Eligible Cardmembers must present the Voucher and their Eligible Cards to gain access to the Miracle Lounge. The use of the Voucher is limited to the Cardmembers only.
• The Eligible Cardmembers can use the Vouchers to access the Miracle Lounges for 2 hours in the following areas:
Suvarnabhumi Airport:
i. Concourse A Block 2, Level 3 (East Side) - First Class & Business Class
ii. Concourse A1 Level 3 (East Side) – First Class & Business Class
iii. Concourse C Level 3 (East Side) - First Class & Business Class
iv. Concourse D Level 3 opposite to Gate D5 - Business Class
v. Concourse D Level 3 opposite to Gate D6 - First Class
vi. Concourse F Level 3 (West Side) - Business Class
vii. Concourse G Level 3 (West Side) - First Class
viii. Concourse G Level 3 opposite to Gate G2 (West Side) - Business Class
ix. Concourse G Level 4 opposite to Gate G2 (West Side) - First Class
x. The Domestic Terminal Concourse D Level 2 (East Side)
xi. The first Midfield Satellite Building, or SAT-1 Terminal
Don Mueang Airport:
i. Miracle Lounge No. 1 at the International Terminal
ii. Miracle Lounge No. 2 at the International Terminal
iii. Miracle Lounge at the Domestic Terminal
• The privilege is only applicable to Eligible Cardmembers, who meet the following criteria:
i. The Eligible Cardmember’s account is in good standing and/or not cancelled for any reason.
ii. The Eligible Cardmembers must not be in breach of any Terms and Conditions of American Express Cardmembership throughout the Eligible Period to the date they use the privilege.
• Spending on Supplementary Eligible Cards will be counted towards the Basic Cardmember’s spending under this privilege.
• The privilege is non-transferable and cannot be exchanged for cash. In case the Vouchers are lost, stolen or damaged, no replacements shall be issued.
• American Express reserves the right to terminate or change the privilege’s Terms and Conditions at any time in compliance with applicable laws and regulations. In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
14. Terms and Conditions of Special Dining Privileges
• The privileges are only available to Basic Cardmembers, who holds a THAI American Express Platinum Credit Card (the “Card”) only (the “Cardmembers”).
• The privileges are available when payment is fully made through the Eligible Card. No savings will be accorded if the Eligible Card is presented by anyone whose name does not match with the name appeared on the Card.
• The privileges are valid only for food items during lunch and/or dinner, excluding beverages, taxes and service charges (unless otherwise stated).
• For Dine 4 Pay 3 privilege, The Cardmembers will receive a complimentary course menu which has the lowest or equal price.
• The privileges cannot be used in conjunction with other promotions.
• The privileges are applicable to one Eligible Card per table, per Party.
• A Party is a group of two (2) or more persons dining at one (1) or more tables. Where there is a request for side by side or nearby tables, this will be considered as one (1) Party and the one (1) Eligible Card per table per visit policy will apply. Request for side by side or nearby table is subject to availability.
• The privileges are not applicable with private events, takeaway items, other special promotional o ers, hotel o ers or programs.
• The privileges are available from January 1 – December 31, 2024, except on the blackout dates. Privilege exclusions may apply. For more information on the blackout dates and privilege exclusions, please contact the respective restaurants directly.
• The meal periods, menus, prices, concepts and operating hours of the restaurants may vary throughout the year. Please contact the respective restaurants for more information.
• The privileges cannot be exchanged or redeemed for cash.
• American Express is not liable for any of the food, beverages, products or services provided or received in connection with this privilege. In the event of loss, dissatisfaction or any dispute in relation to the products or services received under this privilege, please contact the restaurants directly.
• American Express reserves the right to terminate or change the privileges’ Terms and Conditions at any time in compliance with applicable laws and regulations. In the event of any dispute arising from this privilege, the decision of American Express shall be final and binding all related parties.
• The restaurants’ Terms and Conditions also apply. Please contact the respective restaurants for more information.