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When you use the American Express® Card to purchase over the internet, you will not be held responsible for any unauthorised charges online*.
Shop online with confidence when you pay with the American Express Card. We'll stand behind your online purchases just as we do when you purchase items over the phone or in person.
In fact, American Express takes specific measures to protect your safety and privacy online: we use the latest technology to keep your account number secure; we have a clearly stated online privacy protection policy and we stand by it.
*Provided you notify us immediately upon discovery of any fraudulent transactions and you have complied with the Card Conditions, you will not be held liable for any charges.
Immediately means as soon as you are aware but no later than on or before the due date of the statement in which the fraudulent transaction appears.
Note: The Online Fraud Protection Guarantee applies to cards issued by American Express in selected markets.
In some markets partners (e.g. some local Banks) issue Cards, so Cardmembers will need to refer to the partner for details of their terms and conditions.
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